Hospitality Daily Podcast

In this episode, Roman Pedan, the founder and CEO of Kasa, shares what it took to bring Mint House onto Kasa's operating system and into its team and culture. Roman also shares the before-and-after results, and how the pressure he wrote about in his Fortune article will drive more consolidation: AI will make the biggest companies bigger and the smallest more powerful. See photos from Josiah's recent stay at Mint House 70 Pine by Kasa This is Part 4 of our series with Roman Pedan this week: Pa...

In this episode, Roman Pedan, the founder and CEO of Kasa, shares how Powered by Kasa can put the operating system Kasa built behind other hotel companies. In this episode, Roman talks about his Fortune article on the "barbell effect": AI will make the biggest companies bigger and the smallest more powerful. This is Part 3 of our series with Roman Pedan this week: Part 1: How We Make Room for "Hall of Fame Hosting"Part 2: How We Built Our AI Native Operating System for HospitalityRoman's earl...

Kasa founder and CEO Roman Pedan shares his take on why so much hotel AI work never shows up in the results, and what Kasa built to change that. In Part 2 of our series this week with Roman, you'll hear why automating one task inside a fragmented tech stack just moves the bottleneck, how Kasa built its own PMS, guest-facing AI agent and housekeeping system so it could rearrange the factory floor, and how accounting and revenue management roles change once the routine work runs on its own. Rom...

In this episode, recorded live at Destination AI, Stephen German, the head of product at Actabl, shares what hotel companies need in place for any AI project. The research: State of Hotel AI: Fall 2026 findings Learn more about the technology discussed: Actabl Data Services: Managed Data Feed, Managed Data Warehouse, and Forward-Deployed EngineeringHow Avion Hospitality Built the Data Foundation for Hotel AI (case study)Good Hotel Data Is Hard to Get Right. Actabl Just Got a Patent for ...

Kasa founder and CEO Roman Pedan shares how his company creates the time and space for teams to deliver personal, thoughtful hospitality. Following a recent stay at Mint House 70 Pine by Kasa, Josiah and Roman discuss the hiring practices, training, and operational systems behind Kasa's commitment to being "Hall of Fame hosts." Roman explains how Kasa has expanded into more traditional hotel operations and evolved from using AI copilots to autonomous agents handling routine tasks. You'l...