Ready or not, the AI revolution is upon us. Global spending on artificial intelligence in e-commerce is expected to top out at $8 billion this year, with companies large and small rushing to explore the productivity gains and cost reductions they could achieve by automating repetitive tasks and data entry. The rise of generative AI in particular also represents an unprecedented opportunity to improve the way businesses understand and interact with their customers. 

On this episode of Wheel of Risk, host Alix McCabe is joined by Aaron Lindstrom, the Regional Head of E-Commerce for Allianz Trade Americas, to discuss the impact AI is having on business operations, as well as the potential it holds for enhancing engagement, effectiveness, and resilience. They explore how companies can shore up their defenses against evolving cyberthreats that are also AI-powered, and why business owners and leaders shouldn’t sit on the sidelines as the technology becomes more ubiquitous. You can even play along as Alix and Aaron test their ability to distinguish AI voices from real ones, in a special quiz at the end of the episode.