<p><strong>Tenhle díl je o učení se z vlastních a i cizích chyb. Slova jako Postmortem, Root Cause analýza nebo CAPA proces si přidáme do slovníku a zvládneme tak tu nejtěžší část incidentu s grácií. </strong></p> <p><br></p> <ul> <li><strong></strong><a href="https://www.jeli.io/incident-analysis">https://www.jeli.io/incident-analysis</a></li> <li><a href="https://www.prskavec.net/courses/how-to-make-oncall/chapter12/">https://www.prskavec.net/courses/how-to-make-oncall/chapter12/</a></li> <li><a href="https://www.thevoid.community/database">https://www.thevoid.community/database</a></li> <li><a href="https://fiberplane.com/usecases-incident-resolution">https://fiberplane.com/usecases-incident-resolution</a></li> <li><a href="https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-guides/corrective-and-preventive-actions-capa" target="_blank" rel="noopener noreferer">https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-guides/corrective-and-preventive-actions-capa</a></li> </ul> <p><br></p>