Psychologically safety isn’t just about creating a comfortable climate, but about embracing discomfort. That’s because discomfort helps us grow and address complex problems, which in turn leads to greater psychological safety.
This means shifting from a parent-child dynamic to an adult-to-adult relationship within teams. That involves relating to people's potential, treating them as competent professionals, and involving them in the decision-making process.
A psychologically “safe” environment without a level of discomfort can hinder people’s growth and professional development, which can affect innovation and creativity.
To create a more psychologically safe environment, this week’s guest, Lisa Gill, suggests staying curious for longer, asking good coaching questions, and being honest and open about our challenges as leaders.