Nuts and Bolts of Leadership

In this special Thanksgiving episode of The Nuts and Bolts of Leadership, host Billy Duren welcomes Dr. Endel Lee, a Marine Corps veteran and retired Navy chaplain, to discuss leading with gratitude, even in the face of life's challenges. Endel Lee shares powerful stories from his time serving in combat and surviving Hurricane Katrina, explaining how those experiences helped him focus on what truly matters: people and faith. They discuss the idea that leadership is about influencing with compassion and conviction, not just authority. Endel Lee offers practical advice, like counting your blessings even in adversity and reframing challenges as opportunities for growth. He also emphasizes the importance of listening and asking great questions to build strong teams. This episode reminds us that leadership isn't just a position; it's a mindset rooted in gratitude, empathy, and a commitment to serving others. Whether you're a seasoned executive or just starting your leadership journey, these real-world lessons will help you lead with a grateful heart. 3 Key Listener Takeaways 1. Gratitude as a Leadership Posture, Not Just an Event Endel Lee and Billy Duren emphasize that true gratitude isn't just reserved for holidays like Thanksgiving; it's an ongoing posture and mindset. Leaders who cultivate a daily attitude of thankfulness are better equipped to handle challenges and inspire those around them. 2. The Power of Perspective and Reframing Challenges Endel Lee shares how both military and life crises can force us to reconsider what really matters. By "expanding the box" (our worldview) and searching for blessings even in adversity, leaders, and anyone, can foster resilience, adaptability, and personal growth. 3. Leadership Through Influence and Empathy, Not Authority Alone Throughout the episode, Endel Lee discusses transitioning from an authoritarian to an influencer mindset, stressing that successful leaders are those who listen, show empathy, and compel others to follow because they want to—not because they have to. Gratitude and humility are central to this approach. Show Overview 00:00 Dr. Lee: Veteran & Chaplain 05:04 Leadership, Values, and Life's Reality 07:44 Navigating Trauma with Understanding 11:36 Reframe and Count Blessings 15:00 Iraq, Katrina, and Starting Over 19:58 Finding Peace During Chaos 23:36 Djibouti Desk Alignment Conflict 25:49 Letting Trust Take Priority 27:34 Buffalo Bonding in Crisis 31:59 Leadership: Influence Over Authority 35:01 Faith, Leadership, and Marine Corps 38:01 Superpower: Lifelong Leadership Impact 42:24 Listening, Questions, Gratitude, Faith 44:13 Repurposed, Not Retired

In this episode of Nuts and Bolts of Leadership, host Billy Duren talks with Alberto Aguilar, President and CEO of Carris Reels, and Erick Ramos, Senior VP of Business Development at Threaded Fasteners. Alberto shares his journey from General Manager to CEO and discusses what makes Carris Reels unique, including their employee ownership and a focus on continuous improvement. For this special episode, most of the conversation is in Spanish, highlighting the importance of diversity and reaching a wider audience. Alberto talks about leadership principles, building a strong workplace culture, and the excitement of managing teams across different locations, such as Indiana, Connecticut, Canada, Mexico, and California. He shares insights on profit sharing, mentoring future leaders, and the importance of caring for employees. The episode wraps up with book recommendations, including "Cracking the Leadership Code" and "The Five Dysfunctions of a Team." Overall, it's an inspiring look at leadership, teamwork, and the power of communication in both English and Spanish. 3 Key Listener Takeaways 1. The Importance of Employee Ownership Alberto Aguilar highlights the impact of employee ownership through the ESOP (Employee Stock Ownership Plan) and how it creates a powerful difference in employees' lives. This ownership model encourages greater commitment and a sense of pride among staff. 2. Continuous Improvement and Leadership Development Alberto emphasizes his focus on continuous improvement and operational excellence. He also mentions leadership development through external coaching programs and the preparation of potential future leaders, reflecting the company's dedication to evolving leadership at all levels. 3. The Value of Communication Across Cultures The episode's unique feature, a full conversation in Spanish, demonstrates the value of inclusive communication, particularly in organizations with diverse and international teams. This commitment not only bridges language barriers but also strengthens organizational culture and employee engagement.

In this episode of Nuts and Bolts of Leadership, Billy Duren welcomes Lynn Bruns, CEO of ISG Architect and Engineering Services. Lynn shares his journey from engineer to leader and the importance of recognizing leadership potential in others early on. He discusses how ISG's unique growth model allows talent to flourish no matter their location, emphasizing trust, open communication, and a culture of celebrating wins and learning from challenges. Lynn highlights ISG's Leadership Acceleration Program, which develops emerging leaders with coaching and group experiences. He describes how the company's "blueprint for growth" and transparent communication help keep their widespread teams aligned and energized. As an employee-owned company, ISG focuses on both building people up and achieving business goals together. The conversation wraps up with Lynn giving advice to young leaders: surround yourself with people who make you better and always be willing to learn. He also shares his concern about focusing on developing "thinking people" in a world of rising technology. If you're interested in real stories on leadership, team energy, and people development, this episode is full of practical takeaways. 3 Key Listener Takeaways 1. Intentional Leadership Development Drives Growth Lynn Bruns emphasizes the critical role of investing in leadership development programs, such as ISG's Leadership Acceleration Program. By intentionally identifying and nurturing emerging leaders, organizations create a strong leadership pipeline that supports ambitious growth goals and builds a shared culture across wide geographies. 2. Building Trust Through Candid Communication The episode highlights how trust is foundational in any successful organization. Bruns discusses the importance of open, honest feedback and accountability in building a culture where people feel safe to speak up, ask questions, and clarify intentions—essential for reducing wasted time and enhancing collaboration. 3. Leaders Must Focus on People Over Processes or Technology While acknowledging advances in technology and the challenges they bring, Bruns asserts that the real competitive advantage lies in developing thinking people. He cautions against depending too heavily on technology at the expense of critical thinking and authentic relationships, underscoring that investing in people pays off in sustainable business success. Show Overview 00:00 Decentralized Growth Model Strategy 05:02 Discovering Leadership Potential at 13 09:52 Leadership Development and Communication 12:24 Building Momentum: Strategic Flywheel 15:47 Clarifying Leadership Roles and Responsibilities 18:38 Blueprint for Growth and Alignment 21:49 Resolving Friction Through Communication Framework 25:19 Building Trust Through Behavioral Feedback 30:57 Exploring Business Ownership Options 33:23 Celebrating Wins and Achievements 38:24 Strategic Relationship-Driven Growth 41:32 Unprecedented Strength and Future Goals 46:15 Leadership and Critical Thinking Challenges

In this episode of Nuts and Bolts of Leadership, host Billy Duren sits down with Ray Brown, CEO and board chair of Scintilla EG holding company, which leads the Esco Group. Ray shares how the company's three unique business units, electric, automation, and safety, work together while embracing their own cultures. He explains why a holding company model allows each group to shine, drive innovation, and attract new opportunities through mergers and acquisitions. Ray and Billy delve into why automation and AI are crucial for manufacturers, not to replace workers, but to meet the increasing demand as older generations retire and fewer young people enter the workforce. Ray stresses how curiosity, permission to try (and fail), and employee ownership fuel Esco's culture of growth. He also discusses the importance of community involvement and shares stories about Esco's support during local crises. For businesses facing workforce and technology challenges, Ray's advice is to invest in people, encourage curiosity, and create lasting value for employees and their families. This episode is packed with real-life leadership wisdom and inspiration for helping teams grow and succeed together. 3 Key Listener Takeaways 1. The Importance of Cultivating Distinct Cultures Within Business Units Ray Brown explains the decision to adopt a holding company model, emphasizing that different business units often have unique cultures and operational styles. By allowing each to develop its own identity, Esco Group empowers its teams to excel and fosters innovation tailored to their distinct workforces and client needs. 2. Staying Curious Fuels Innovation and AI Adoption Ray highlights curiosity as a core value, driving both personal and organizational growth, particularly in the adoption of new technologies such as automation and AI. He encourages leaders to model curiosity, share use cases, and give employees permission to experiment and even fail, all of which help demystify new tech and build a culture ready to adapt and improve. 3. Investing in People Creates Lasting Value Throughout the conversation, Ray and Billy stress that people are at the heart of successful organizations. Whether through mentoring, leadership development, or supporting employees during community crises, investing in people not only strengthens organizations but also creates a positive ripple effect for families and the broader community. This people-first focus is central to both Esco and the broader employee ownership movement. Show Overview 00:00 ESOP Strategy: Exploring Holding Companies 06:16 Ray Brown: A High-Energy Innovator 07:35 Origins of Esco Automation 12:26 Scaling AI for Organizational Efficiency 13:51 Teaching Leadership Through Experience 19:12 Holistic Career Development Journey 21:35 Understanding Millennial and Gen Z Communication 26:04 Dedicated Leadership and Employee Ownership 30:12 Community Resilience and Support Strategies 32:29 Fostering Leadership and Growth Strategy 36:19 Strategic Business Planning Approach

On this episode of the Nuts and Bolts of Leadership, host Billy Duren sits down with Jason Bader, principal of the Distribution Team and an expert in strategic business coaching for wholesale distribution companies. Jason talks about his journey from working in his family's contractor supply business at a young age to becoming a teacher and trusted advisor in the distribution world. The conversation covers the importance of trust and communication between sales and operations, the challenge of managing change, and the need for setting clear goals and measures within organizations. Jason also shares insights about his "Branch Manager Bootcamp," which focuses not just on operational skills but on teaching new leaders how to manage people and grow into their roles. The episode highlights the future of distribution—especially how technology like AI is changing the industry—and emphasizes that success comes from being teachable, staying curious, and leading with humility. Whether you're a new manager or a seasoned executive, this episode is packed with practical advice for anyone looking to improve their leadership and business management skills. 3 Key Listener Takeaways Build Trust to Manage Change Effectively Jason emphasizes that the foundation of any successful organizational change is trust. Without it, efforts to improve operational efficiency or implement new processes will face resistance. Leaders must focus on transparent communication and building relationships to create a culture that embraces change. Holistic Approach to Distribution Leadership Jason explains that operational areas like inventory management don't exist in a vacuum—they are interdependent with other parts of the business, such as sales and broader leadership. He shifted his consultancy to address the whole organization, not just one department, in order to truly help companies implement lasting improvements. Embrace Humility and Lifelong Learning Jason's advice for emerging leaders centers on humility—remaining teachable and coachable at any stage of one's career. He believes that being open to learning and staying curious is a "superpower" that sustains growth, both personally and organizationally. Show Overview 00:00 Discovering Jason's Teaching Passion 05:32 Streamlining Wholesale Distribution Strategy 09:58 "Balancing Change in Operational Culture" 12:39 Effective Leadership Through Clear Communication 16:28 Establishing Trust Before Expertise 18:25 Consultants: Experts or Listeners? 21:38 Soft Skills Training Focus 24:04 Holistic Inventory Management Challenges 27:56 "Evaluate Tech Needs Before Investing" 30:50 Reviving Dormant Accounts with AI 36:51 Maximizing Operational Efficiency 39:21 Choosing Service Over Family Business 41:04 Servant Leadership and Purpose