If owning a store feels like being a buyer, merchandiser, cashier, marketer, customer service department, operations manager, and finance team all at once, you are not imagining it. Retail is not one job. It is a stack of jobs wearing one name tag. And when those jobs stay unnamed, everything becomes “your job,” which is how owners end up busy all day and still feel behind. In Episode 7 of our E-Myth book club series, Patrick Keiser translates Michael Gerber’s concept of building a business around roles, not people, into Main Street reality. Even if you are solo, a one-person org chart creates clarity. It reduces mental clutter, makes priorities easier to set, and lays the groundwork for delegation later without turning your store into something corporate. This episode explores why role clarity is one of the fastest ways to reduce owner dependence and stop the store from living only in your head. You will also get a few practical “try this” steps to draft a minimum viable org chart, identify the role you neglect most, and give it a protected time block this week.   Links: WhizBang! Retail Success Summit: Register Here!   Keywords: E-Myth Revisited, Michael Gerber, one person org chart, roles and responsibilities, retail operations, independent retailer, Main Street retail, small business systems, store owner burnout, delegation, retail management, standard operating procedures, technician manager entrepreneur