Purpose Driven FinTech

In this pod,Carla Canino, CEO of Kindlee AI, shares with us how AI bias is costing lenders $443 billion annually and what financial institutions can do about it.Key highlights:• 65% of loan declines are actually creditworthy customers being misclassified by biased AI models• Traditional lending models ignore 23% disabled, 20% elderly, and 22% neurodiverse populations• Small banks waste $4-5M annually on operational friction caused by bias in customer interactions• European AI Act requires independent third-party auditing of high-risk AI systems• Inclusive lending models can increase profitability while ensuring regulatory complianceWe also go personal, and Carla shares her journey from payments expert to solo founder, explaining how her experience as a disabled immigrant showed her gaps in financial services that inspired her to start a company that solves for these.She demonstrates why reducing bias isn't just about social responsibility - it's about capturing enormous untapped market opportunities while maintaining risk standards and regulatory compliance.Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.Socials:👉 Follow Carla Canino:LinkedIn: https://www.linkedin.com/in/carlakerstenscanino/Website: https://www.kindlee.ai/👉 Follow Monica:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWe cover:[00:00:00] The $443 billion lending opportunity being missed[00:28:00] Core question: How to lend more without losing money[02:21:00] Why 65% of good customers get declined by AI[04:46:00] The invisible customers AI models ignore[08:07:00] Personal banking discrimination story[10:17:00] Who exactly are these declined customers[13:24:00] Biometric authentication bias problems[18:21:00] What Kindly AI does for financial institutions[23:43:00] Zero integration implementation approach[28:50:00] European AI Act compliance implications[33:02:00] Quantifying operational waste from bias[37:54:00] Build versus buy decision framework[45:16:00] Career pivot to solo founder journey[55:14:00] Key startup pivot moments and lessonsSEARCH QUESTIONSHow to reduce AI bias in lending decisionsWhat is the cost of algorithmic bias in financeHow to approve more customers without increasing riskEuropean AI Act compliance for banksWhy do good loan applications get rejectedHow to measure bias in credit scoringWhat causes AI lending discriminationHow to build inclusive financial productsAI bias detection platforms for fintechHow to reduce false loan declinesWhat is systematic bias in bankingHow to serve disabled customers in fintechSolo founder challenges in AI startupsHow to comply with new AI regulationsWhat is ROI of bias reduction initiativesHow to audit AI models for fairnessWhy biometric authentication fails minoritiesHow to calculate operational costs of biasWhat is Kindly AI technologyHow to retrain discriminatory AI models--Production and marketing by Monica Millares. For inquiries about sponsoring the podcast, email Monica at [email protected]:This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

The retirement crisis is a women's crisis - and the numbers are shocking! For every dollar men have in wealth, women have just 32 cents. Even worse? That gap is growing, not shrinking.In this episode, I speak with Kristine Beese, Founder and CEO of Untangle Money, about the alarming wealth gap affecting women and why traditional financial services aren't designed for our needs. Kristine shares powerful insights from her journey as a former stock analyst and portfolio manager to building a FinTech solution that's actually helping women take control of their financial futures.We explore the real drivers behind wealth inequality, the hidden costs women face throughout their careers (hint: it's between $500K-$1M in lost earnings in the US and Canada), and why financial stress hits women harder. Kristine also breaks down her practical "hours worked" framework that removes judgment from spending decisions and explains why robo-advisors might be your best investment ally.🔑 Key Highlights:Women have lost ground on wealth accumulation — from 36 cents to 32 cents per dollar over just one decadeWhy women plateau in earnings at age 40 while men continue earning $10K-$25K more annually for 25+ yearsThe powerful "hours worked" framework that transforms how you think about money and joyWhy every rich person has a financial plan, but middle-income earners don't — and how that needs to changeHow living to 95 (not 90) completely changes your retirement planning strategy👉 Kristine Beese LinkedIn: https://www.linkedin.com/in/kristinebeese/Website: https://www.untangle.money/👉 MonicaLinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@moni_millaresFollow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.We cover[00:00:00] The retirement crisis is a women's crisis[00:02:00] Shocking stats: 32 cents on the dollar wealth gap[00:06:00] Why the wealth gap keeps growing[00:11:00] Untangle Money: Building purpose-driven FinTech[00:15:00] Women's financial superpowers we don't talk about[00:18:00] The $500K-$1M career earnings gap explained[00:24:00] The longevity paradox: Why living longer is actually a superpower[00:28:00] How financial stress affects women differently[00:33:00] Why Untangle Money threw out traditional financial planning[00:39:00] The revolutionary "hours worked" spending framework[00:49:00] Managing spending with joy, not judgment[00:55:00] Why robo-advisors beat 80% of professional investors[01:00:00] Planning for 95, not 90: The retirement reality check[01:08:00] Key takeaway: Every rich person has a financial planSEARCH QUESTIONSWhy is the retirement crisis worse for women? What is the women's wealth gap in 2025? How much less do women earn than men over their careers? Why do women plateau in earnings at age 40? How to calculate what I can afford using hours worked? What is Untangle Money and how does it work? Why are women better investors than men? How much money do I need to retire at 65? What is the best robo-advisor in Canada? Should I use Wealthsimple? How to remove judgment from spending decisions? Why is financial stress worse for women? How to align spending with joy and values? What is the pink tax and how does it affect women? How to start investing with limited money? Why should financial plans go to age 95 not 90? How to create a financial plan on a budget? What can women do about the wealth gap? How to make a financial plan without thousands of dollars? Why do traditional financial services fail women?#WomenAndWealth #FinancialPlanning #WealthGap #PurposeDrivenFinTech #RetirementPlanningDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

What if home ownership could start with just 1% down and you could build equity without taking on any debt? This revolutionary approach is transforming how people achieve the dream of owning their own home.In this episode, I speak with Chris Smith, Founder and CEO at Bloxxs. We explore an alternative to traditional mortgages that's opening doors for people who thought home ownership was out of reach. Chris shares his powerful journey from banking executive to unpaid startup founder, building a solution that directly connects capital to aspiring homeowners.We dive into the innovative “subscription” model that's making home ownership accessible, how indigenous values are reshaping our approach to property and community, and why Chris and his team of 20 executives have worked unpaid for years to bring this mission-driven vision to life. This conversation reveals how one bold idea is creating pathways to happier, healthier lives through the stability and security of home ownership.Follow for more discussions on building FinTech products and teams with customer and commercial impact and to stay updated on the latest episodes.👉 Follow Chris: LinkedIn: https://www.linkedin.com/in/therealchris-smith/Website: https://www.bloxxhome.com/👉Follow Monica: LinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@moni_millaresWe cover:[00:00:00] The mission: Making home ownership accessible to everyone[00:03:00] Why home ownership creates happier and healthier societies[00:05:00] From banking executive to unpaid founder: The inspiring journey[00:08:00] Lessons from 2008: Understanding what needs to change[00:10:00] Building a values-driven company with 20 unpaid executives[00:13:00] The power of sacrifice: Protecting the mission over profits[00:16:00] How capital really flows in the housing market[00:18:00] The Blocks breakthrough: Subscription to home ownership explained[00:20:00] Starting with 1% deposit instead of 20%: Opening new doors[00:23:00] Built-in flexibility: Supporting homeowners through life's challenges[00:27:00] Indigenous values: Community-driven approach to home ownership[00:30:00] The vision: Taking Blocks global and helping millions[00:32:00] From social housing to solutions: Why this mission is personal[00:34:00] Creating pathways to stability, security, and intergenerational wealthSEARCH QUESTIONSHow to buy a house with 1% deposit?What is Blocks home ownership platform?How does home ownership without a mortgage work?Can you buy a home without taking on debt?What are innovative alternatives to traditional mortgages?How do subscription home ownership models work?What is equity-based home buying?How to get into home ownership in 2025?What are alternatives to traditional mortgages?How does home ownership create happiness and stability?Can you buy a home without a 20% deposit?What is the subscription model for home ownership?How to build equity in a home without debt?What is purpose-driven FinTech innovation?How do indigenous values apply to property ownership?What are solutions to the housing affordability challenge?How to make home ownership accessible to first-time buyers?What happens if I need flexibility with home payments?How is technology changing home ownership?What is the future of affordable housing?#HomeOwnership #FinTechInnovation #AffordableHousing #PurposeDrivenTech #FutureOfHousingDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth?He shares insights on why SMEs deserve better treasury solutions, how real-time payment rails are transforming cash management, and why MO AI is becoming the intelligent co-pilot every finance team needs.👉 Follow Akhil Nigam:LinkedIn: https://www.linkedin.com/in/akhilnigam562/Website: https://finmo.net/👉 Follow Monica:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWe cover: [00:00:00] Why SMBs should be at the center of treasury innovation[00:01:00] The economic impact of SME financial health on the wider economy[00:03:00] Why SMBs are fast-moving segments banks ignore for enterprise clients[00:05:00] How automation frees finance teams from manual work to focus on growth[00:07:00] Enterprise vs SMB treasury: The critical differences explained[00:10:00] The connected finance challenge: Why bank integration matters[00:12:00] The purpose behind building Finmo's complex treasury platform[00:15:00] Why the founding team's diverse skill set made payments possible[00:16:00] How to keep purpose alive when you're in the trenches[00:19:00] Reimagining treasury workflows: Real-time visibility and forecasting[00:20:00] The cosmetics company spending $1M on treasury with 6-month reporting delays[00:22:00] Outcome-driven product development: From features to measurable KPIs[00:23:00] Introducing MO AI: The intelligent advisor for CFOs[00:27:00] The practical transition: From FinTech to AI-powered FinTech[00:30:00] How Finmo uses AI to help AI build AI (yes, really!)[00:33:00] Upskilling product teams on vector databases, MCPs, and AI infrastructure[00:34:00] Advice for PMs: How to upskill on AI when it's not your day job[00:37:00] The cost reality of AI: Why capital intensity matters for innovation[00:38:00] Final message: From reactive reporting to growth driverSearch QuestionsWhat is the difference between enterprise and SMB treasury management?How can SMEs get real-time cash visibility across multiple currencies?Why do finance teams spend so much time on manual reconciliation?What is MO AI and how does it help CFOs?How to transform fragmented treasury operations into unified systems?What are real-time payment rails and why do they matter?How much does treasury management software cost for SMBs?Why is connected finance important for global businesses?How to automate cash flow forecasting for small businesses?What is the biggest challenge SME finance teams face?How to build AI-powered features in FinTech products?What skills do product managers need to understand AI?How to upskill on AI for non-technical product teams?Why is AI implementation so expensive for startups?What is vector database and MCP in AI development?How to justify AI costs in early-stage FinTech companies?What is purpose-driven product development in FinTech?How to measure success in treasury management platforms?What are the key KPIs for SME cash management?How to choose between building in-house AI vs using cloud APIs?#TreasuryManagement #FinTechInnovation #AIinFinance #SMEFinance #ProductLeadershipDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Trust remains the biggest barrier to crypto adoption. Security breaches, lost access, and the fear of irreversible mistakes keep 79% of users demanding better protection before they'll fully commit to crypto.In this episode, I speak with Anthony Yeung, Chief Commercial Officer at CoinCover, the leader in digital asset protection, and we answer the critical question: How can FinTechs build crypto products that users actually trust?Anthony shares insights on the real risks FinTech leaders need to understand when building crypto offerings, the layered protection approach that top institutions use, and why traditional banking security just doesn't transfer to the crypto world.🔑 Key Highlights:Why 79% of crypto users demand mandatory compensation schemes for protectionHow 20% of all Bitcoin ($billions) is permanently lost due to access issuesWhy your existing bank security partners won't work for crypto infrastructureThe layered defense approach that protects 600+ institutions globallyHow fraud protection with compensation builds trust like traditional card paymentsFollow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 Follow Anthony Yeung: LinkedIn: https://www.linkedin.com/in/coincover-anthony/Website: https://www.coincover.com👉 Follow Monica: LinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@moni_millares We cover:[00:01:00] Why trust is crypto's biggest barrier to adoption[00:05:00] What is CoinCover and why 600+ institutions use it[00:09:00] The loss of access crisis: 20% of Bitcoin is gone forever[00:14:00] When exchanges get hacked: The $1.5B Bybit story[00:18:00] Why the crypto industry collaborates differently than traditional finance[00:19:54] The risks FinTech CEOs don't know they don't know[00:22:14] Why you can't reuse your bank security partners for crypto[00:27:45] Making crypto accessible: Beyond the top of the pyramid[00:30:32] What is layered protection and why it matters[00:35:30] How to protect against loss of access to wallets[00:41:11] The breakthrough: Fraud protection that works like card disputes[00:44:33] Why 79% of users demand compensation schemes[00:45:48] Top 3 takeaways for FinTech teams launching crypto[00:47:52] CoinCover's global reach and regulatory approachSEARCH QUESTIONSHow to protect crypto users from losing access to wallets?Why is 20% of all Bitcoin permanently lost?How do crypto exchanges get hacked?What is layered protection in crypto security?How to build trust in crypto products?Why traditional banking security doesn't work for crypto?What happens when users lose their crypto wallet password?How to prevent crypto fraud and scams?What is non-custodial crypto backup?How much does crypto security cost for FinTech companies?What are the biggest risks when launching crypto products?How to make crypto accessible for mainstream users?What is MPC and multi-sig in crypto security?How does crypto fraud protection with compensation work?Why do 79% of crypto users want mandatory compensation?How to choose crypto security partners for FinTech?What happened in the Bybit crypto hack?How to recover lost crypto wallet access?What is defense in depth for digital assets?How to build crypto products users actually trust?#CryptoSecurity #FinTechInnovation #DigitalAssets #TrustInCrypto #Web3ProductDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.