In this episode of Shop Talk, we unpack the unexpected plane ride conversation that transformed Steve Young from being stuck in victim mode into an NFL MVP — and why Stephen Covey’s challenge to “find out how good you can get” applies far beyond football. It’s a powerful story about ownership, mindset, and the moment you stop making excuses and start becoming who you’re capable of being.Support the show: https://www.normalfolks.us/#joinSee omnystudio.com/listener for privacy information.