Generation AI: Automating Better Business
Generation AI: Automating Better Business

Generation AI: Automating Better Business

LivePerson

Overview
Episodes

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Generation AI: Automating Better Business is a podcast for those who understand that the technology decisions of today will shape the world of tomorrow. Each episode tackles the most exciting developments in AI and the ways it can drive business outcomes — while never losing sight of the people it serves. If you're looking for a community of bold builders, daring innovators and curious humans, you’ve found it.

Welcome to Generation AI!

Recent Episodes

How Do I Choose AI Vendors that Actually Fit My Strategy?
NOV 12, 2024
How Do I Choose AI Vendors that Actually Fit My Strategy?
As generative AI rapidly evolves, it’s rewriting the rules for how businesses innovate and compete. In today’s episode, host and LivePerson solutions expert Nirali Amin welcomes https://www.linkedin.com/in/danmiller/, founder of...
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37 MIN
What’s the Formula for Successfully Integrating AI + CX?
OCT 29, 2024
What’s the Formula for Successfully Integrating AI + CX?
When effectively leveraged for customer service, AI can transform every interaction into a smarter, faster, and more personalized experience. In this week’s episode, host Ruth Zive sits down with https://www.linkedin.com/in/natalieromano/, Global...
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25 MIN
Can AI Provide a Luxury-Level Customer Experience?
OCT 15, 2024
Can AI Provide a Luxury-Level Customer Experience?
It may come as a surprise, but today even the most high-end brands in areas like the jewelry industry have discovered ways to harness AI to reshape customer engagement — all while keeping their sparkle. On today’s episode, host Ruth Zive is joined by...
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37 MIN
Season 2 Finale: How to Get ROI Out of AI Right Now
AUG 20, 2024
Season 2 Finale: How to Get ROI Out of AI Right Now
With our second season of Generation AI coming to a close and an exciting third season on the horizon, it’s time to take stock of what we’ve learned from our incredible guests — and where AI and CX are going next. In this Season Two Finale, your...
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41 MIN
Where's AI's "Wow" Factor in Customer Service?
AUG 6, 2024
Where's AI's "Wow" Factor in Customer Service?
Cutting through the hype around AI is one thing, but leveraging AI when your entire job is truth-telling is quite another! On this week’s episode, your host Ruth Zive speaks with https://www.linkedin.com/in/dom-nicastro-0055aa8/, Editor in Chief at...
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36 MIN