David Harris, CEO of Pro-PT Physical Therapy, built a 20-clinic healthcare organization across California's Central Valley — and he'll tell you the growth almost never happened.In this conversation, David shares the leadership philosophy, communication systems, and people-first culture that took him from PT technician to CEO across a 27-year career — including the moment he almost walked away from it all.You'll learn:✅ Why 88% of people who need physical therapy never receive it — and how Pro-PT is closing that gap✅ The 5-minute monthly podcast that replaced hundreds of daily emails across 20 locations✅ How David evaluates every hire for culture fit before clinical skill — and why it works✅ The mentor conversation that convinced him to stop treating patients and start developing leaders✅ Why David says letting go of good employees is sometimes the greatest win a leader can haveThis episode is for healthcare executives, nonprofit leaders, and mission-driven operators who want to scale impact without losing the people-first culture that makes their work matter.👤 ABOUT DAVID HARRIS:David Harris is the CEO of Pro-PT Physical Therapy, a 20-clinic (and growing) outpatient physical therapy organization serving communities across California's Central Valley. With 27 years in healthcare — including 20 years with Benchmark Physical Therapy where he witnessed growth from 15 to nearly 1,300 clinics — David leads with a people-first philosophy rooted in mentorship, culture, and mission-driven care. He is also a certified coach through the John Maxwell team.🔗 Pro-PT Website: https://propt.net📧 David Harris: [email protected]🎙️ ABOUT HART & HUSTLE:Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every Tuesday, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.