Figuring out what it takes to make agentic AI work in a high-stakes, real-world environment is front and center these days, because for the most part, we’re still figuring that out.At this year’s annual meeting of the World Economic Forum in Davos, we get a first-hand look at the shift that’s taking place from agent demos to what a successful deployment looks like. We Meet: Shibani Ahuja is the SVP of Enterprise IT Strategy at Salesforce Credits:This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

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 &lt;p&gt;Figuring out what it takes to make agentic AI work in a high-stakes, real-world environment is front and center these days, because for the most part, we’re still figuring that out.&lt;/p&gt;&lt;p&gt;At this year’s annual meeting of the World Economic Forum in Davos, we get a first-hand look at the shift that’s taking place from agent demos to what a successful deployment looks like.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;We Meet: &lt;/p&gt;&lt;p&gt;Shibani Ahuja is the SVP of Enterprise IT Strategy at Salesforce&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Credits:&lt;/p&gt;&lt;p&gt;This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;
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We meet Agentforce from Salesforce in the latest installment of our oral history project.


        Figuring out what it takes to make agentic AI work in a high-stakes, real-world environment is front and center these days, because for the most part, we’re still figuring that out.

At this year’s annual meeting of the World Economic Forum in Davos, we get a first-hand look at the shift that’s taking place from agent demos to what a successful deployment looks like.



We Meet: 

Shibani Ahuja is the SVP of Enterprise IT Strategy at Salesforce



Credits:

This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.
      

SHIFT

Putting AI Agents to Work in a High-Stakes Environment

Putting AI Agents to Work in a High-Stakes Environment

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