<p>In today's CSM Quick Lesson with Dr. Christopher Phelps, you will discover that authority isn't about boasting, it's about letting others showcase expertise. Motivate action through consistency and commitment, using small steps. Scarcity drives urgency, ethically combined with reciprocity. "People just want to get something off."</p><p><br /></p><p>You can find the full conversation below:</p><p>YouTube https://youtu.be/C0HJy2uwxBg</p><p>Spotify - https://open.spotify.com/episode/79PwUiGOIiEOTiBofQytCC?si=_-D8vsmWRyaIZq92-kRH-A</p><p><br /></p><p>Linkedin:</p><p>Dr. Christopher Phelps - https://www.linkedin.com/in/dr-christopher-phelps-2b48b718/</p><p>Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/</p><p><br /></p><p>https://cialdini.com/persuasion-power-course-for-dentistry/special-offer?via-rr=OA54EGAO</p><p><br /></p><p>Follow us on:</p><p>Instagram - https://www.instagram.com/cstalkspodcast/</p><p>Tik-Tok @customer.success6</p><p>Explore Our Podcast Website - https://cstalkspodcast.com/</p>

Customer Success Talks

Real Challenges, Experts Advice

CSM Quick Lesson: Authority, Consistency & Scarcity with Dr. Christopher Phelps.

JAN 7, 202611 MIN
Customer Success Talks

CSM Quick Lesson: Authority, Consistency & Scarcity with Dr. Christopher Phelps.

JAN 7, 202611 MIN

Description

<p>In today's CSM Quick Lesson with Dr. Christopher Phelps, you will discover that authority isn't about boasting, it's about letting others showcase expertise. Motivate action through consistency and commitment, using small steps. Scarcity drives urgency, ethically combined with reciprocity. "People just want to get something off."</p><p><br /></p><p>You can find the full conversation below:</p><p>YouTube https://youtu.be/C0HJy2uwxBg</p><p>Spotify - https://open.spotify.com/episode/79PwUiGOIiEOTiBofQytCC?si=_-D8vsmWRyaIZq92-kRH-A</p><p><br /></p><p>Linkedin:</p><p>Dr. Christopher Phelps - https://www.linkedin.com/in/dr-christopher-phelps-2b48b718/</p><p>Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/</p><p><br /></p><p>https://cialdini.com/persuasion-power-course-for-dentistry/special-offer?via-rr=OA54EGAO</p><p><br /></p><p>Follow us on:</p><p>Instagram - https://www.instagram.com/cstalkspodcast/</p><p>Tik-Tok @customer.success6</p><p>Explore Our Podcast Website - https://cstalkspodcast.com/</p>