<p>In today&#39;s CSM Quick Lesson with Andrea Rijna</p><p>Understanding the SPICE model can transform client conversations. This customer-centric approach builds rapport and ensures solutions are tailored to real needs, making clients more receptive to your recommendations. </p><p>You can find the full conversation below:</p><p>YouTube - https://www.youtube.com/watch?v=l74HK8xHMM8</p><p>Spotify - https://open.spotify.com/episode/32GybVTI5YPagqFycfA1ml?si=A_rSWxtXQ4i1mifDpIGqlA</p><p>Linkedin:</p><p>Andrea Rijna- https://www.linkedin.com/in/andrearijna/</p><p>Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/</p><p>Follow us on:</p><p>Instagram - https://www.instagram.com/cstalkspodcast/</p><p>Tik-Tok @customer.success6</p><p>Explore Our Podcast Website - https://cstalkspodcast.com/</p>