<p>In today&#39;s CSM Quick Lesson with Alexander Grabner-Jarlung you will discover the ABCDO of Storytelling framework that offers a structured approach to using stories effectively in customer success. </p><p>Each element—Answer, Bounce, Counter, Duo, and Object—provides a unique way to leverage storytelling. </p><p>By incorporating emotion and anticipation into data presentation, stories make information resonate and create a lasting impact. Data sings when stories are used. You can find the full conversation below:YouTube - https://youtu.be/P8cgifrex5cSpotify - https://open.spotify.com/episode/4j9DCAxYjTl4l1Amrqk7Kc?si=CSbgWHgCRqiKzyVd7AmdhA</p><p>Linkedin:</p><p>Alexander Grabner-Jarlung - https://www.linkedin.com/in/alexander-grabner-jarlung/Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/Follow us on:</p><p>Instagram - https://www.instagram.com/cstalkspodcast/</p><p>Tik-Tok @customer.success6</p><p>Explore Our Podcast Website - https://cstalkspodcast.com/</p>