<p></p><p>If we're thinking about the ideal user journey, we're missing a trick...This week, <a target="_blank" href="https://www.linkedin.com/in/ACoAABmykA4B8x2HIpnTWqCwU3zMulfreDEnQvk">Emily Anderson</a> shared her sage advice with me on how we can build better products by paying more attention to risk and what users don't tell us.<strong>In her words:</strong>→ Users will always use things in ways we don’t expect.→ They cut corners, use workarounds, scan content.→ They find ways to reach their goal→ Even if it's not how it was designedSuper insightful conversation that I'll be sharing as part of the Curious Designer, later in October, but for now – here's a taster for what's to come.Take a look at Emily's Post on the matter: <a target="_blank" href="https://lnkd.in/ewb69WZV">https://lnkd.in/ewb69WZV</a></p> <br/><br/>This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://curiousdesigner.substack.com?utm_medium=podcast&#38;utm_campaign=CTA_1">curiousdesigner.substack.com</a>