If your web design business feels like controlled chaos with too many projects and too few profits — this episode is for you.Welcome to another episode of Websites Made Simple with me, Holly Christie! In this episode, I’m sharing how I raised my prices without scaring clients off, simplified my systems, and built a smoother, more sustainable design business. You’ll also hear how I created a simple Website User Manual that completely changed my client handovers — turning them into a premium experience and cutting out all those “can you just…” support messages.I talk about Lily Atwell-Rowan, who’s brilliant at helping creatives untangle their processes and onboard team members with ease, and Mike Fox, host of The Lone Wolf Unleashed Podcast, who’s doing clever things with AI to streamline systems and workflows.And finally, I’ll walk you through how my Phoenix Programme mentoring track helps website designers scale with less chaos and more cash.This is my playbook for any website designer who wants fewer headaches, higher rates, and a business that runs on your terms.In this episode, you’ll learn:How to tell when it’s time to level up your web design businessWhy pricing for value attracts better clientsHow a Website User Manual can save you hours of supportWhat I learned from Lily Atwell-Rowan and Mike Fox about smart systemsHow the Phoenix Program helps you scale with less chaos and more cashSkip to the good bits:00:00 "Leveling Up in Web Design"05:00 Web Design: Start and Improve08:21 Streamline Website Maintenance Efforts10:58 Website Maintenance and SEO Guide13:53 Shared Values in White Labeling20:22 Streamlining Projects and Systems21:29 Scaling Strategies: Pricing & ProcessesMentioned in this episode:Join the Phoenix ProgrammeFind out more about joining the Phoenix ProgrammePhoenix Programme