Outside the Box with Asendia USA: The International e-Commerce Podcast
Outside the Box with Asendia USA: The International e-Commerce Podcast

Outside the Box with Asendia USA: The International e-Commerce Podcast

Asendia USA

Overview
Episodes

Details

Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Enterprise Sales Executive and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena. With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America. Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security. Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more. "Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. About Asendia USA Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business! Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://shipping.asendiausa.com/scale-your-business/ Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit https://www.asendiausa.com

Recent Episodes

21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market
DEC 10, 2025
21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market

In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with Gerry McGowan, Executive Director US Network for Asendia, further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.

This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options. Optimized for lightweight DTC parcels, it delivers seamless tracking, avoids postal bottlenecks, and enables creative solutions like zone skipping—all while keeping costs predictable. With ongoing carrier partnerships and expansion plans for 2026, Asendia is building a network that’s fast, flexible, and future-ready.

Request a Consultation

Learn more about this topic:

Learn more about this topic:


Gerry McGowan | LinkedIn

As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.

Key Takeaways:

  • The podcast provides valuable insights on the logistics industry's current dynamics and challenges.
  • A critical focus of the discussion is the introduction of a new domestic shipping network.
  • Listeners are educated on the significance of volume management and its impact on operations.
  • The speakers emphasize the importance of adaptability in the ever-evolving logistics landscape.
  • The conversation highlights the necessity of technological integration for seamless logistics operations.
  • Future expansion and strategic partnerships are central themes in the logistics conversation.

play-circle icon
9 MIN
21 part 1: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market
DEC 3, 2025
21 part 1: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market

In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Gerry McGowan, Executive Director US Network for Asendia, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.

The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an express option launches 2026 giving global shippers faster 2-day options into the US, and Asendia global subs are already seeing faster 1–3 day delivery and meaningful savings. Optimized for lightweight DTC parcels, the network also brings multiple delivery attempts, lower return costs, and video proof of delivery, with plans to open these domestic options to U.S. shippers soon.

Request a Consultation

Learn more about this topic:

Learn more about this topic:


Gerry McGowan | LinkedIn

As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.

Key Takeaways:

  • The evolution of e-commerce has significantly altered the necessity of having a dedicated website.
  • In today's digital landscape, social media advertising serves as a primary driver of product demand.
  • Asendia is developing a diversified carrier network to enhance shipping speed and cost-effectiveness.
  • The new solutions being implemented have already demonstrated a substantial reduction in delivery times for packages.
  • Increased delivery attempts and video proof of delivery are invaluable enhancements to customer service.
  • The transition from traditional postal solutions to modern carriers yields multiple operational advantages.

play-circle icon
10 MIN
20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management
NOV 19, 2025
20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management

In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting margins.

Request a Consultation

Learn more about this topic:


Mike McComb | LinkedIn

With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support.

His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.

play-circle icon
7 MIN
20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management
NOV 12, 2025
20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management

In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience—all while building stronger carrier partnerships.

Request a Consultation

Learn more about this topic:


Mike McComb | LinkedIn

With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support.

His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.

play-circle icon
10 MIN
19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico
NOV 5, 2025
19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico

In Part 2 of this series, our co-hosts continue their conversation with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President Government Affairs & Client Retention of Asendia USA. They discuss how shipping to Alaska, Hawaii, and Puerto Rico is treated as domestic—eliminating cross-border compliance hurdles—and how International Bridge achieves consistent 2–4 day delivery times.

This partnership helps retailers expand into overlooked markets, reduce costs, and improve customer experience in these high-potential regions.

Learn more about this topic:

Learn more about this topic:


Chas Gorham | LinkedIn

Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions.

Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers.

In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.

Tom Foley | LinkedIn

Tom Foley is the Vice President, Government Affairs & Client Retention for Asendia USA. Tom spent 28 years with the US Postal Service where he spent most of that time involved with international business and the last 9 years at Postal Headquarters in Washington DC. Tom managed many different functions including International Sales, Global Product Management, and international Wholesale account management. Tom started his postal career as a letter carrier in his hometown on Long Island NY.

Immediately after retirement, Tom joined Globegistics (now part of Asendia USA) where he managed all postal and government relations, contracts, and postal export compliance. Tom has a similar role with Asendia USA but has recently expanded to now include managing the relationships with our wholesale accounts.

Tom is a US Coast Guard veteran and a graduate of Stockton University. He also attended Robert Morris University in Pittsburgh, studying international business.

Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) for the past 5 years and is also on the Board of Directors for the Parcel Shippers Association. Tom also regularly attends State Department open meetings as well as the Mailers Technical Advisory Committee meetings.

Out of the office, Tom enjoys spending his time with his wife and three children, all of whom are either out of college or just starting college. Tom plays golf, swims, and is an avid sports fan.

play-circle icon
9 MIN