Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.

<description>&lt;p&gt;Better Experiences by Design&lt;em&gt; is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.&lt;/em&gt;&lt;/p&gt;</description>

Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024. 

2025 Leadership Insights from Better Experiences by Design

A Reality Check for Leaders: Are You Interpreting Data Correctly? (And AI Can't Do It For You.)

In this episode of Better Experiences by Design, keynote speaker, author, and “Innovation Architect” Carla Johnson joins us to unpack how curiosity fuels strategy—and how teams can shift from tactical comfort zones to brave, exploratory thinking. Carla shares her “Curiosity Compass” and practical pre-work you can use to disrupt default patterns, plus facilitation moves that turn “no, because…” into “yes, and…”, creating cultures where ideas compound into real outcomes. She also explores how habits, environments, and cross-industry inspiration keep innovative thinking alive long after the workshop ends.Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.

<description>&lt;p&gt;In this episode of Better Experiences by Design, keynote speaker, author, and “Innovation Architect” Carla Johnson joins us to unpack how curiosity fuels strategy—and how teams can shift from tactical comfort zones to brave, exploratory thinking. Carla shares her “Curiosity Compass” and practical pre-work you can use to disrupt default patterns, plus facilitation moves that turn “no, because…” into “yes, and…”, creating cultures where ideas compound into real outcomes. She also explores how habits, environments, and cross-industry inspiration keep innovative thinking alive long after the workshop ends.&lt;/p&gt;&lt;p&gt;Better Experiences by Design&lt;em&gt; is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.&lt;/em&gt;&lt;/p&gt;</description>

In this episode of Better Experiences by Design, keynote speaker, author, and “Innovation Architect” Carla Johnson joins us to unpack how curiosity fuels strategy—and how teams can shift from tactical comfort zones to brave, exploratory thinking. Carla shares her “Curiosity Compass” and practical pre-work you can use to disrupt default patterns, plus facilitation moves that turn “no, because…” into “yes, and…”, creating cultures where ideas compound into real outcomes. She also explores how h...

Is Strategic Thinking Your Comfort Zone or Danger Zone with Carla Johnson

Pricing isn’t just numbers on a page—it’s psychology, strategy, and confidence. In this episode, Susan Quinn sits down with Casey Brown, engineer turned Six Sigma black belt turned pricing expert, to explore how organizations can stop leaving money on the table and start charging what their work is truly worth.Casey shares her journey from spreadsheets at GE to becoming one of the most sought-after voices in pricing strategy. She explains why most businesses make pricing decisions out of fear rather than confidence, and how to flip the mindset so your pricing reflects the real value you deliver.From identifying the two right times to raise prices to shifting conversations into the customer’s language of value, Casey delivers actionable insights for leaders who want to be paid like they’re excellent—because they are.Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.

<description>&lt;p&gt;Pricing isn’t just numbers on a page—it’s psychology, strategy, and confidence. In this episode, Susan Quinn sits down with Casey Brown, engineer turned Six Sigma black belt turned pricing expert, to explore how organizations can stop leaving money on the table and start charging what their work is truly worth.&lt;/p&gt;&lt;p&gt;Casey shares her journey from spreadsheets at GE to becoming one of the most sought-after voices in pricing strategy. She explains why most businesses make pricing decisions out of fear rather than confidence, and how to flip the mindset so your pricing reflects the real value you deliver.&lt;/p&gt;&lt;p&gt;From identifying the two right times to raise prices to shifting conversations into the customer’s language of value, Casey delivers actionable insights for leaders who want to be paid like they’re excellent—because they are.&lt;/p&gt;&lt;p&gt;Better Experiences by Design&lt;em&gt; is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.&lt;/em&gt;&lt;/p&gt;</description>

Pricing isn’t just numbers on a page—it’s psychology, strategy, and confidence. In this episode, Susan Quinn sits down with Casey Brown, engineer turned Six Sigma black belt turned pricing expert, to explore how organizations can stop leaving money on the table and start charging what their work is truly worth. Casey shares her journey from spreadsheets at GE to becoming one of the most sought-after voices in pricing strategy. She explains why most businesses make pricing decisions out of fea...

Competitive Pricing Strategies for Sustainable Business Growth with Casey Brown

How can we make complex economic data more useful and more human? In this episode of Better Experiences by Design, Sonya Waddell, Vice President and Economist of the Federal Reserve Bank of Richmond, is revolutionizing the way economic data is presented to the public. With a focus on clarity, empathy, and accessibility, Sonya offers a fresh perspective on how economic research can better serve real people and real decision-makers.Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.

<description>&lt;p&gt;How can we make complex economic data more useful and more&lt;em&gt; human&lt;/em&gt;? &lt;/p&gt;&lt;p&gt;In this episode of &lt;em&gt;Better Experiences by Design&lt;/em&gt;, Sonya Waddell, Vice President and Economist of the Federal Reserve Bank of Richmond, is revolutionizing the way economic data is presented to the public. With a focus on clarity, empathy, and accessibility, Sonya offers a fresh perspective on how economic research can better serve real people and real decision-makers.&lt;/p&gt;&lt;p&gt;Better Experiences by Design&lt;em&gt; is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2024.&lt;/em&gt;&lt;/p&gt;</description>

How can we make complex economic data more useful and more human?  In this episode of Better Experiences by Design, Sonya Waddell, Vice President and Economist of the Federal Reserve Bank of Richmond, is revolutionizing the way economic data is presented to the public. With a focus on clarity, empathy, and accessibility, Sonya offers a fresh perspective on how economic research can better serve real people and real decision-makers. Better Experiences by Design is a podcast series produce...

Beyond the Numbers: Inside the Federal Reserve Bank of Richmond with Sonya Waddell

Better Experiences by Design™ is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences.

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