<description>&lt;p&gt;From noisy neighbours to potholes to illegally parked cars, Ottawa’s 3-1-1 operators take hundreds of calls a day. What’s the job like? Robyn Bresnahan meets three operators to hear how they deal with complex questions, angry callers and some downright odd situations.&lt;/p&gt;</description>

<p>From noisy neighbours to potholes to illegally parked cars, Ottawa’s 3-1-1 operators take hundreds of calls a day. What’s the job like? Robyn Bresnahan meets three operators to hear how they deal with complex questions, angry callers and some downright odd situations.</p>

This is Ottawa

What’s a day in the life of a 3-1-1 operator like?

What’s a day in the life of a 3-1-1 operator like?

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