Customer Success Career Coach
Customer Success Career Coach

Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

Overview
Episodes

Details

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest โ€“ we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? ๐Ÿ”ฅ Pro Tips: Learn the tricks of the trade from seasoned pros. ๐Ÿš€ Career Growth Hacks: Elevate your game, one episode at a time. ๐Ÿ”„ Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Recent Episodes

42. What CS Hiring Managers Really Want in 2025 (Part 1)
NOV 13, 2024
42. What CS Hiring Managers Really Want in 2025 (Part 1)

What are Customer Success hiring managers looking for in candidates in 2025? The best way to find out is by asking them directly, and that's exactly what we've done.

In part one of this two-part series, I share five major findings directly from Customer Success hiring managers across various industries. Weโ€™ll discuss the evolving partnership between hiring managers and talent acquisition teams, changes in the resume review process, and the growing importance of job descriptions. I'll also provide practical tips on how you can use these insights to your advantage.

Tune in to uncover the secrets that could make you stand out and land your dream role in customer success!

๐Ÿคฉ Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

๐Ÿ† SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

๐Ÿ” Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

โ™ฅ๏ธ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://www.carlyagar.com/blog/cs-hiring-managers

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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27 MIN
41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles
NOV 6, 2024
41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles

Is it ok to use AI in your job search? While the thought of being able to get AI to write your resume and cover letter may seem tempting, you will want to listen to these insights first! 

I'll be covering the four do's and don'ts of using AI in your job search for customer success roles, drawing insights from recent interviews with hiring managers and my own hiring experiences. We'll explore how AI can help with ideation and optimization, ensuring it supports rather than replaces your own efforts and creativity.

If you want to learn the best way to utilize AI in your job search, this is the episode for you.

๐Ÿคฉ Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

๐Ÿ† SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

๐Ÿ” Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

โ™ฅ๏ธ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode41

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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29 MIN
40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt
OCT 30, 2024
40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt

Are you about to lose your mind with your job search? If you have been feeling like you are reaching job search burnout, then I have the tips for you!

I am sharing seven quick tips that you can implement into your job search so that you can keep your sanity as much as possible and prevent yourself from burning out. From setting small, achievable goals to incorporating "clean rest," these tips will equip you with the tools needed to sustain a healthy and productive job hunt.

So whether you're searching right now or plan to be in the near future, tune in for actionable strategies to help you sustain your job hunt.

๐Ÿคฉ Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

๐Ÿ† SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

๐Ÿ” Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

โ™ฅ๏ธ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode40

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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30 MIN
39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership
OCT 23, 2024
39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership

Have you relied solely on your ability to do your job well to get you noticed by leadership? When it comes to standing out, this just isnโ€™t enough, so in this episode, I will walk you through how to go from invisible to indispensable. 

I'm giving you three easy strategies to impress your leadership team and change the trajectory of your career for the better. I will show you how these simple strategies, like participating in meetings and presenting valuable customer insights to leadership, can lead to substantial career growth.

Don't miss out on these valuable tips that can set you apart and help you achieve your career goals.

๐Ÿคฉ Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

๐Ÿ† SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

๐Ÿ” Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

โ™ฅ๏ธ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode39

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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33 MIN
38. How to switch industries as a CSM
OCT 16, 2024
38. How to switch industries as a CSM

Are you feeling stuck in a certain sector in your CS career? If you are ready to grow your Customer Success Manager career in a different industry, I will show you how. 

I am sharing with you five game-changing strategies that can help you make a successful industry switch. From leveraging even the smallest relevant experiences to crafting a foolproof plan for getting up to speed, these actionable tips can open doors to new opportunities.

So, if you are ready to bring the joy back into your career with an industry change, this is the episode for you.

๐Ÿคฉ Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

๐Ÿ† SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

๐Ÿ” Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

โ™ฅ๏ธ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode68

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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25 MIN