Customer Success Career Coach
Customer Success Career Coach

Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

Overview
Episodes

Details

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Recent Episodes

47. Ace That Interview: How to Talk About Things You Haven't Done (Yet!)
DEC 18, 2024
47. Ace That Interview: How to Talk About Things You Haven't Done (Yet!)

Everyone knows that moment in an interview when things are going smoothly, and suddenly, the interviewer asks about something you’re less confident about. Should you bend the truth, or stick to honesty?

In this episode, I'm sharing a straightforward framework that will help you handle these challenging moments with both confidence and integrity. I’ll guide you through how to respond to tough questions and provide practical examples of how to apply these strategies in your interviews.

If you’re ready to ace your next interview and tackle any difficult questions that come your way, tune in. With this framework in your toolkit, you’ll never feel stuck again during an interview.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode47

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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29 MIN
46. The Truth About Customer Success Resume Writing: What Really Works
DEC 11, 2024
46. The Truth About Customer Success Resume Writing: What Really Works

Have you tried every trick in the book when it comes to Customer Success resume writing? From outsourcing to trying out every ‘new method’ that is being taught on the internet, and you still aren’t seeing success. Well, folks, I am about to make it a whole lot easier for you. 

In this episode, I'm pulling back the curtain to show you exactly how we craft resumes for our coaching clients—resumes that not only land them interviews but also job offers, typically within 2 to 3 months.

If you're ready to discover what really works in Customer Success resume writing, then this is the episode you need.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

🎧 Tune in on Tips to Improve Your Resume Playlist: https://customer-success-career.captivate.fm/resumetips

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode46

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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29 MIN
45. Make Progress in Your CS Job Search During the Holiday Season
DEC 4, 2024
45. Make Progress in Your CS Job Search During the Holiday Season

As the holiday season kicks in and you are starting to wind down, should you do the same to your Customer Success job search? If you want to stay ahead of the competition and ensure you're top-of-mind for those early 2025 job openings, then you can not slow down. 

In this episode, I will tell you exactly how not to let the holidays slow down your job search, and, instead, actually use it to your advantage to speed up your job search. I’ll also share exactly what I would do in December if I were currently job hunting.

So tune in to learn how to maximize the quieter holiday months and set yourself up for job-hunting success right out of the gate come January.

🆓 Watch my FREE Training on how to Master Behavioral Interviews: https://customer-success-career.captivate.fm/behavioral

🆓 Watch my FREE Training on how to optimize your resume for Customer Success jobs: https://customer-success-career.captivate.fm/resume

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode45

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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29 MIN
44. Career Killers in Customer Success: 3 Silent Threats You Need to Know About
NOV 27, 2024
44. Career Killers in Customer Success: 3 Silent Threats You Need to Know About

Are your actions inadvertently holding back your Customer Success career? While I usually share ways for you to grow your career, this episode takes a different turn as I highlight potential career killers.

I am going to reveal three silent threats that could be sabotaging your career growth without you even realizing it. You’ll learn about actionable steps for professional development and hear real-life stories that demonstrate the importance of self-advocacy and networking.

Tune in to ensure your Customer Success career continues to thrive, not just survive.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode44

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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33 MIN
43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)
NOV 20, 2024
43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)

Do you have what it takes to impress Customer Success hiring managers heading into 2025? We certainly have the information for you, and it has come straight from the mouths of current hiring managers.

In this second episode of our two-part series, we cover five more key findings from our interviews with current Customer Success hiring managers, including some surprising insights about AI, that will put you ahead of the competition in your job search. 

If you haven’t listened to part one yet, I highly recommend you do, and then tune in to arm yourself with the knowledge to head into your 2025 job search with your best foot forward. 

Listen to Episode 42: What CS Hiring Managers Really Want in 2025 (Part 1)

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode43

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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26 MIN