Manufacturing Transformed: Real Shops, Real Stories

When Cody Joy joined Ferrera Tooling Company in 2020, the shop was growing rapidly but struggling with chaotic systems. Scheduling relied on a single Google Sheet, paper travelers cluttered the floor, and quality records were scattered across uncontrolled spreadsheets. Twice-weekly meetings attempted to manage priorities, but inefficiencies threatened to stall the company's expansion into aerospace and space exploration. Ferrera's leadership recognized the need for a paperless ERP solution. After considering building their own system, they adopted ProShop, which consolidated scheduling, inventory, serial number tracking, and estimating into one integrated platform. The transition eliminated redundant spreadsheets, improved traceability, and gave machinists confidence in their instructions and materials. This confidence translated directly into speed and throughput, reducing delays and boosting productivity. Quality assurance, once a bottleneck, was transformed. Ferrera expanded from two to eight CMM machines, while ProShop scheduled inspections and integrated static checks to reduce cycle times. Parts no longer piled up waiting for inspection, and audits became smoother, with AS9100 reviews shortened from five days to two. Auditors praised ProShop's robustness, reinforcing customer trust in Ferrera's processes. Culturally, ProShop became the backbone of Ferrera's operations. Cody, now Director of Systems and Process Engineering, emphasized how the system fostered accountability and teamwork, replacing endless meetings and email chains with a single source of truth. Employees embraced ownership, documenting setups with photos and detailed instructions, further strengthening the company's culture of continuous improvement. On a personal level, Cody noted that while his hours remain long due to Ferrera's growth, his stress is far more manageable. ProShop allows problems to "live in the system" rather than in his head, reducing the burden he once carried home. He believes that without ProShop, Ferrera would have reverted to chaos, unable to sustain its current scale. Instead, the company now thrives with streamlined scheduling, robust quality control, and reliable traceability. LinkedIn: Cody - https://www.linkedin.com/in/codyjoy/ Ferrera Tooling - https://www.ferreratooling.com/ Audio and Video Production and Show Notes by - PODCAST FAST TRACK

Faircloth Machine Shop's journey is one of remarkable transformation. Founded in the late 1960s as a manual machining operation, it was modernized under David Pannell, who joined in 1994 and helped transition the shop into CNC machining. By 2017, Faircloth adopted ProShop ERP, moving away from paper records and embracing digital systems that enabled growth into aerospace manufacturing. ProShop proved pivotal, offering built-in AS9100 compliance and integrated tools for audits, documentation, and quality management. Though the shift was a cultural shock, it allowed Faircloth to expand from 10 employees to nearly 40, with advanced CNC, Swiss, and five-axis machines producing complex aerospace assemblies. Lessons in standardization and systematization became critical as the stakes grew higher with expensive equipment, and ProShop's tooling and inspection modules helped prevent costly mistakes while streamlining operations. The company's success has also been defined by its people. David takes pride in hiring individuals with little experience and training them into skilled machinists and leaders. Employees like Brandon grew into pivotal roles, while mentors like Brian introduced systems that improved efficiency and quality. Even during crises, such as David's near-fatal accident in 2023, the staff kept the business running seamlessly, proving the strength of both the systems and the team. Today, Faircloth Machine Shop stands as a testament to persistence and tenacity. From humble beginnings with manual equipment and paper records, it has evolved into a certified aerospace manufacturer with advanced technology and a strong workforce. David's philosophy is simple: never give up, adapt to change, and keep building systems that support growth. With ProShop as a trusted partner and a dedicated team, Faircloth has become a thriving business that sustains livelihoods and strengthens American manufacturing. Email: Brandon B. McKinney - [email protected]. LinkedIn: David Pannell - https://www.linkedin.com/in/david-pannell-62431a68/ Faircloth Machine Shop - https://fairclothmachine.com Audio and Video Production and Show Notes by - PODCAST FAST TRACK

Some shop owners work their way up from the shop floor. Chris Basgall arrived from the opposite direction. Before buying Catamount Machine Works, he spent decades leading IT, operations, and large-scale transformation inside one of the world's biggest telecommunications companies, serving 350 million customers across continents. Then he walked away from corporate life, moved his family to Florida, and bought a 15-person machine shop with paper travelers, scattered data, and a tech stack that hadn't changed much in years. Chris didn't choose Catamount for what it was. He chose it for what it could be. He came in with a 3, 5, and 10-year plan built around three pillars: advanced technology, smart automation, and rigorous certification. Over the next few years, that strategy became reality. Catamount migrated from clipboards to servers, from manual workflows to digital structure, from three-axis machines to three-plus-two automation cells, and from scattered documentation to ITAR-compliant, audit-ready systems. They added robots, upgraded Mastercam, implemented High QA, achieved AS9100 and CMMC 2.0 compliance, and positioned themselves for the aerospace work they knew they could win. But the biggest shift came from adopting ProShop and building a fully interconnected architecture. Estimates flowed cleanly into parts, quotes, and work orders. Inspectors worked inside a single source of truth. FAIs became a one-click process. And the shop finally had the operational backbone it needed to support complex assemblies, dense specs, and multi-system data flow without drowning in rework or duplicate effort. Today, Catamount runs fewer people than when Chris bought it, yet they produce more, respond faster, and scale smarter. They've added multiple aerospace customers, landed significant prototype work headed for production, and have built a foundation capable of supporting explosive growth in 2026 and beyond. This episode isn't just about technology adoption. It's about what happens when a small shop embraces enterprise-level thinking, builds systems before scaling, and gets every person aligned behind a clear, communicated vision of the future. LinkedIn - Chris Basgall: https://www.linkedin.com/in/chrisbasgall/ Catamount Machine Works: https://catmw.com/ Audio and Video Production and Show Notes by - PODCAST FAST TRACK

Some shops grow fast. But very few grow fast and stay in control. Prosper-Tech is doing both, and doing it with intention. In just two years, Andrew and Gabby Devroy have helped transform the company Andrew's parents built in a garage into a 30-person aerospace and medical machining powerhouse, all while raising three kids and navigating the complexities of a second-generation business. Their approach isn't about chasing work, it's about choosing the right work, building systems that scale, and creating a culture where data drives decisions instead of putting out fires. When they joined Prosper-Tech, the team was running AS9100 audits and daily operations off clipboards. There was tribal knowledge everywhere, no visibility into upcoming sales, and no clear way to plan capacity. The business needed more than "working harder", it needed a backbone. Implementing ProShop became the catalyst that shifted everything: transparent workflows, cleaner scheduling, predictable margins, empowered machinists, and a level of trust with customers that translated into real growth. In this episode, Andrew and Gabby share how they balanced succession planning with rapid expansion, how they chose the markets they wanted to dominate, why they embraced batch production, and why the tooling module became one of their biggest early wins. They also reveal how real-time data has helped double margins, smooth out cash cycles, and make strategic equipment decisions, including the moment one machine type changed everything. This is a story about scaling thoughtfully, leading intentionally, and building a shop that's ready for the next decade, not just the next order. LinkedIn - Andrew Devroy: https://www.linkedin.com/in/gabrielle-devroy-3332b444/ LinkedIn - Gabby Devroy: https://www.linkedin.com/in/andrew-devroy-b7920a68/ Prosper-Tech Machine & Tool: https://www.prosper-tech.net/ Audio and Video Production and Show Notes by - PODCAST FAST TRACK

Matt Bruner, co-founder of American Precision Works (APW), shares the journey of launching a modern machine shop in urban Philadelphia with his partner, John Celley. Founded in October 2024, APW was built on a "clean slate" philosophy, emphasizing automation, streamlined systems, and a people-first approach. With complementary backgrounds (John in machining and Matt in sales and operations) they aimed to create a business that could train individuals without prior machining experience, using standardized processes and advanced technology to empower their workforce. Their urban location was a strategic choice, allowing them to tap into a younger, more diverse talent pool and stand out from suburban competitors. Matt recounts hiring Tom, a retail worker with no machining background, who quickly adapted to running a five-axis machine thanks to APW's modern systems. This hiring model, focused on potential and attitude over experience, has proven successful and even attracted seasoned professionals eager to work with cutting-edge equipment. A cornerstone of APW's strategy is its early investment in ProShop ERP, which has helped them avoid the inefficiencies common in older shops. Drawing inspiration from Matt's father (who launched a machine shop with ERP in the 1990s with a design that was less about machines and more about systems) he set out to start a shop that solved common industry problems. APW uses ProShop to manage tooling, job costing, and quality control. Their team eliminated spreadsheets, built custom Chrome extensions for tool management, and integrated CAM data to streamline operations. These systems have enabled APW to operate efficiently and scale without excessive overhead. Matt emphasizes that while job costing is important, his primary focus is on daily throughput and machine-level performance. ProShop's integration with financial tools like QuickBooks has exceeded expectations, allowing APW to maintain clean financials while keeping operations agile. By starting fresh and embracing modern tools, APW has built a lean, scalable business model that serves both its community and the broader manufacturing industry. Matt reflects on the support he received from industry peers and expresses a desire to pay it forward. Though he acknowledges the challenges of starting a machine shop, he remains proud of APW's progress and optimistic about its future. LinkedIn - Matt Bruner: https://www.linkedin.com/in/matthew-bruner-9870257b/ American Precision Works - https://www.americanprecisionworks.com/how-we-work Audio and Video Production and Show Notes by - PODCAST FAST TRACK