The Jefferson Fisher Podcast

Most people think hospitality is just about service. Will Guidara believes it’s about making people feel seen. In this conversation, Will and I talk about what it really means to care for people well—whether you’re leading a team, managing a business, sitting across from someone you love, or just trying to become a better communicator. From turning Eleven Madison Park into the #1 restaurant in the world to helping create the hit show, The Bear, Will shares the mindset that changed everything for him: the smallest moments often leave the biggest impact. We talk about thoughtful criticism, leading with grace, creating team culture, and why the best communicators listen for what people aren’t saying. Buy Will’s book, Unreasonable Hospitality and the field guide we dug into in today’s episode - https://www.unreasonablehospitality.com/books  Leave me a voicemail to be featured on the show! https://www.jeffersonfisher.com/ask-jefferson  Join me on Supercast for ad-free episodes, bonus content, and AMAs: https://jefferson.supercast.com/ Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Our Place. Visit https://fromourplace.com/JEFFERSON and use code JEFFERSON for 10% off sitewide. Upwork. Visit https://Upwork.com right now to post your job for free and connect with expert freelancers who can help you grow faster without adding full-time overhead. BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Today’s episode is a little more personal than usual. I’m listening to your voicemails for the very first time and responding right there in the moment—no script, no prep, just real conversations. We talk about what it feels like when your partner can’t express emotion, how to move forward when someone won’t forgive you, and how to handle those uncomfortable conversations about money, leadership, and family. These are the kinds of situations where there isn’t a perfect line—you just want to get it right. If you’ve ever been in a moment where you didn’t know what to say, or you said the wrong thing and wished you could take it back, this episode is for you. Leave me a voicemail to be featured on the show! https://www.jeffersonfisher.com/ask-jefferson Join me on Supercast for ad-free episodes, bonus content, and AMAs: https://jefferson.supercast.com/ Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Monarch Money. 50% off your first year at https://monarchmoney.com/jefferson Timeline. Their clinically proven formula is now available at a new, lower price. Mitopure now starts at $79, when you go to https://timeline.com/jefferson  BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

There’s a voice in your head—and it’s shaping more of your life than you realize. In this episode, I sit down with Dr. Shadé Zahrai to break down the real science behind self-doubt, where it comes from, and why it shows up strongest after your conversations—not before them. We walk through the four hidden “voices” driving your inner critic and how to separate from them so they stop running the show. If you’ve ever replayed a conversation in your head or felt like you’re not enough, this episode gives you the tools to change that. Buy her book Big Trust: Rewire Self-Doubt, Find Your Confidence, and Fuel Success: https://www.shadezahrai.com/bigtrust  Take Shadé’s Doubt Profile Quiz: https://www.shadezahrai.com/doubtprofile  Join me on Supercast for ad-free episodes, bonus content, and AMAs: https://jefferson.supercast.com/ Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. ZocDoc. https://zocdoc.com/jefferson to find and instantly book a doctor you love today. Dose. Save 35% on your first month of subscription by going to dosedaily.co/JEFFERSON or entering JEFFERSON at checkout. BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Join me on Supercast for ad-free episodes, bonus content, and AMAs: https://jefferson.supercast.com/ There are three mistakes I see people make in conversations every single day—and they’re quietly destroying relationships without you realizing it. In this episode, I break down why using absolutes like “always” and “never” instantly derails communication, how overexplaining weakens your message, and why the first seven seconds of any conversation matter more than everything that follows. If you want to be heard, respected, and taken seriously, this is where you start. Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Butcher Box: $20 off your first box and free shipping at https://butcherbox.com/jefferson  Mill. Try risk-free for 90 days and get $75 off at https://www.mill.com/jefferson  and use code JEFFERSON at checkout. BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Join me on Supercast for ad-free episodes, bonus content, and AMAs: https://jefferson.supercast.com/ There’s a version of you that keeps waiting—for permission, for clarity, for someone to hand you the opportunity. In this conversation, I sit down with Emma Grede to challenge that thinking head-on. She breaks down what it actually takes to lead, build, and succeed at the highest level—without hiding behind politeness, fear, or overthinking. If you want more confidence, more clarity, and more control over your life and career, this is where it starts: with yourself. Buy Emma’s new book: Start with Yourself: A New Vision for Work & Life https://www.simonandschuster.com/books/Start-With-Yourself/Emma-Grede/9781668085486  Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. LMNT. Head to https://drinkLMNT.com/jefferson to try risk free. Timeline. Their clinically proven formula is now available at a new, lower price. Mitopure now starts at $79, when you go to https://timeline.com/jefferson  BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices