<description>&lt;p&gt;Tipping culture has a word problem. The receipt says gratuity. The machine says 18. Somewhere between those two things, the meaning changed.&lt;/p&gt; &lt;p&gt;The hosts dig into what it means when muscle memory sends you to 18% because that's where 15% used to be. Canadians are pushing back, and the team says the reason isn't stinginess. It's that an expectation is not the same thing as a thank-you.&lt;/p&gt; &lt;p&gt;A long weekend weather check rounds out the open, from Calgary's late-season snow to Ottawa's incoming 28-degree Monday. At least one team member thinks a hoodie on the patio is exactly the right way to celebrate.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;&lt;em&gt;Originally aired on&lt;/em&gt;&lt;/strong&gt;&lt;strong&gt;&lt;em&gt;&amp;nbsp;&lt;/em&gt;&lt;/strong&gt;&lt;strong&gt;&lt;em&gt;2026-05-15&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;</description>

Shane Hewitt and The Nightshift

iHeartRadio

NEW - The 18% Default: How the Payment Screen Changed the Tipping Conversation

MAY 16, 20269 MIN
Shane Hewitt and The Nightshift

NEW - The 18% Default: How the Payment Screen Changed the Tipping Conversation

MAY 16, 20269 MIN

Description

Tipping culture has a word problem. The receipt says gratuity. The machine says 18. Somewhere between those two things, the meaning changed. The hosts dig into what it means when muscle memory sends you to 18% because that's where 15% used to be. Canadians are pushing back, and the team says the reason isn't stinginess. It's that an expectation is not the same thing as a thank-you. A long weekend weather check rounds out the open, from Calgary's late-season snow to Ottawa's incoming 28-degree Monday. At least one team member thinks a hoodie on the patio is exactly the right way to celebrate. Originally aired on 2026-05-15