Hiring thousands of employees for a new casino resort launch is a high-stakes race against time. You are operating in an unfamiliar city without established market dominance, all while under the constant scrutiny of industry regulators. Jenn Reagan has done it multiple times. As VP of Talent Learning and Development at Bally's Corporation, she's figured out how to walk into a brand new community, earn their trust, and build a workforce from scratch without blowing the whole thing up in the process. Her secret? Rigid flexibility. Know exactly what you're doing and expect none of it to go your way. You'll also hear: Why the moment you start copying and pasting from your last property is the moment you lose the community How Bally's earns trust in a new city before a single brick gets laid The two numbers she'd give a CEO in a 60-second elevator ride to prove her team is working Why she thinks "learning and development" is almost a four-letter word in hospitality Connect with Jenn: https://www.linkedin.com/in/jennifer-reagan-7b910241 Learn more about Bally's: www.ballys.com Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/ 💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/ 📸 Instagram: https://www.instagram.com/ziprecruiter 🎵TikTok: https://www.tiktok.com/@ziprecruiter   Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.