E58: Replacing Your Sales Team with AI Agents (Jason Lemkin, Founder & CEO @ SaaStr)

DEC 17, 202582 MIN
The Revenue Leadership Podcast with Kyle Norton

E58: Replacing Your Sales Team with AI Agents (Jason Lemkin, Founder & CEO @ SaaStr)

DEC 17, 202582 MIN

Description

Jason Lemkin (Founder & CEO @ SaaStr) returns to talk about replacing his sales team with 20+ AI agents. What you'll learn in this episode: - Why Jason stopped paying six-figure SDRs who ghost—and what he built instead - The 70,000 AI-sent emails that drove 15% of SaaStr London revenue - How to pick your first AI tool (hint: do a 2-vendor bakeoff, not 10) - Why Salesforce is suddenly the hub every agent needs - The "incognito test" every GTM leader should run on their own website (And a whole lot more!) Thanks for tuning in. Catch new episodes every Wednesday. Subscribe to Topline Newsletter. Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast! Chapters: 00:49 Introduction and Jason's Investment Philosophy 04:07 Evaluating Founders and the "Why Now" Question 09:32 The Step Function Change in GTM AI 14:15 Managing Conflict Between Multiple AI Agents 17:43 Replacing Human Sales Teams with AI Agents 21:50 The Importance of Forward Deployed Engineers 24:57 The Terminal Decline of Mid-Pack Sales Roles 30:09 Finding the Internal GTM Nerd to Lead AI 34:15 Executives Must Roll Up Sleeves and Implement 46:22 Fixing Inbound and Support with Instant Answers 53:15 Why You're Failing To Source The Right Tools 57:27 Evaluating Incumbents vs. AI-Native Startups 01:02:41 The Salesforce Renaissance and Agentforce 01:09:45 Triple, Triple, Double, Double in the AI Era 01:15:28 Choosing Between High Intensity and Lifestyle Roles