<p>👉 Discover how Cambridge Spark helps organisations build the data and AI capabilities needed to turn strategy into measurable impact: <a href="https://cambridgespark.com/" target="_blank">cambridgespark.com</a></p> <p>In this episode, Richard Moule, Chief Data and AI Officer at Haleon, joins Dr Raoul-Gabriel Urma to discuss one of the most pressing challenges facing large organisations today: how do you build genuine AI literacy across an entire workforce, starting at the very top?</p> <p>Richard shares how Haleon partnered with Cambridge Spark to deliver an in-depth AI education programme to its executive team, why the CEO set a clear ambition to lead the best-educated leadership team in the FTSE 100 on AI, and how that investment is reshaping the quality of business conversations across the organisation.</p> <p>The conversation covers the difference between agentic AI and generative AI, why Richard pushes back on teams that ask for specific technologies before defining their business need, and how Haleon is balancing foundational data infrastructure with the pressure to show early value.</p> <p>Richard also shares his approach to AI governance, the limits of automation when human negotiation sits at the heart of a process, and what he looks for in talent in an era of AI augmentation.</p> <p>A sharp, practical episode for senior data and AI leaders navigating enterprise-scale transformation.</p> <p>Follow Data and AI Mastery to stay ahead of the conversations shaping the future of data and AI.</p> <p>If this episode sparked your interest in how AI is being applied inside Haleon, then check out the conversation Dr Jeremy Bradley had with Dr Gueorgui Mihaylov, Principal Data Scientist at Haleon, on Inside the Algorithm:</p> <p>Apple: https://podcasts.apple.com/gb/podcast/daim-inside-the-algorithm-ai-in-industrial/id1779783413?i=1000768691684</p> <p>Spotify: https://open.spotify.com/episode/3zJJxysXLBJcMi336RNmDZ?si=cca6acb90b7b4e0b</p> <p>YouTube: https://www.youtube.com/watch?v=Hz1OtBYMf0U</p> <p><b>Chapter Markers</b></p> <p>(00:00) - Introduction and welcome</p> <p>(04:30) - Agentic AI, generative AI and why they are part of the same continuum</p> <p>(08:27) - Building an enterprise-wide AI education programme with Cambridge Spark</p> <p>(11:17) - AI strategy, tech infrastructure and the foundational work most businesses underestimate</p> <p>(16:12) - Balancing governance with speed: raising the floor and raising the ceiling</p> <p>(20:32) - Process mapping, automation ROI and where agentic AI delivers real value</p> <p>(22:09) - Where AI is not yet ready: processes built on human negotiation</p> <p>(24:50) - Quickfire round: hiring for augmentation, staying current, career advice and personal interests</p> <p>(29:17) - Closing reflections </p> <p><b>Useful Links</b></p> <p>Follow Dr Raoul-Gabriel Urma on LinkedIn:<a href="https://uk.linkedin.com/in/raoulurma" target="_blank"> https://uk.linkedin.com/in/raoulurma</a></p> <p>Connect with Richard Moule on LinkedIn: <a href="https://www.linkedin.com/in/richard-moule/" target="_blank">https://www.linkedin.com/in/richard-moule/</a></p> <p>Visit the Cambridge Spark Website:<a href="https://cambridgespark.com/" target="_blank"> https://cambridgespark.com/</a></p>