In this episode of Scam Detectors, host Jane Wakefield explores the growing threat of tech support scams. The episode features a personal account from producer Sarah Treanor, insights from Steven Masada of Microsoft’s Digital Crimes Unit on how scammers use AI, and Kausar Kenning from Visa on ecosystem-wide scam disruption and prevention. ©2026 Visa. All rights reserved. Visa and the Visa logo are trademarks of Visa. Featurespace and the Featurespace logo are trademarks of Featurespace. Microsoft and the Microsoft logo are trademarks of Microsoft. This podcast is for informational purposes only and does not constitute legal or financial advice. Views expressed by guests are their own and do not necessarily reflect those of Visa or Featurespace.