In this special in-between-seasons bonus episode of Leading by Example, host Farnoosh Torabi is joined by supervising producer Nakia (Kia) Swinton to reflect on standout leadership lessons from Season One. From authenticity and inclusion to empathy, expertise, and the power of introspection, Farnoosh and Kia revisit powerful moments and behind-the-scenes insights from their conversations with industry trailblazers including Will Pearson (iHeartMedia), Shannon Schuyler (PwC), Kathleen Griffith, Naveen Jain, Claude Silver (VaynerX), Marisa Thalberg, Danielle Weisberg & Carly Zakin (TheSkimm), and Ryan Serhant. Whether you're new to the show or a longtime listener, this highlight reel captures the spirit of the series—and sets the stage for an inspiring Season Two.
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Ryan Serhant has built a real estate empire by doing things differently. As the CEO of SERHANT.—a brokerage, media company, and tech platform all rolled into one—he’s redefining what it means to sell in the modern market. In this dynamic conversation, Farnoosh and Ryan talk about launching a company during the pandemic, building a brand that scales, and why “always in, all ways” isn’t just a motto—it’s a mindset. Ryan shares how he hires, the surprising way he tests for emotional intelligence, and why listening is his ultimate growth strategy. They also dive into AI’s growing role in real estate, what’s really behind the affordability crisis, and how innovation—not litigation—is Ryan’s favorite way to win.
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Carly Zakin and Danielle Weisberg have lived every chapter of theSkimm’s story—from scrappy startup to multimillion-user platform to their recent acquisition by Ziff Davis. In this candid conversation, Farnoosh sits down with the co-founders to explore resilience, leadership, and how they’ve stayed deeply connected to their audience of millennial and Gen Z women. They open up about rejection, burnout, and the challenges of being women founders—including the ones that still persist. Plus, the story behind their viral #ShowUsYourLeave campaign, why caregiving is the next workplace frontier, and how they’re helping women navigate the realities of adulthood—with clarity, confidence, and just the right amount of Froot Loops.
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Marisa Thalberg has made a career out of smart pivots—and bold bets. As Chief Customer and Marketing Officer at Catalyst Brands, she now oversees some of retail’s most iconic names, including JCPenney and Brooks Brothers—brands with deep roots and fresh potential. In this dynamic conversation, Farnoosh and Marisa dive into the art of leading with both confidence and humility, the value of bringing an outsider’s perspective to long-established institutions, and why embracing the “underdog mindset” can spark real transformation. Marisa shares the lessons she’s learned from navigating across industries—from luxury beauty to fast food to mass retail—and offers an honest look at what happens when big ideas don’t land. It’s a masterclass in resilience, modern leadership, and finding clarity in complexity.
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What does it mean to actually lead with empathy? In this candid, energizing episode, Farnoosh sits down with Claude Silver, Chief Heart Officer at VaynerMedia, to explore how emotional intelligence, radical transparency, and kindness can shape corporate culture. From redefining empathy as “riding shotgun” on someone’s journey to building an award-winning workplace from the inside out, Claude shares the origin story of her unconventional role, the challenges of navigating hybrid work, and her bold philosophy of emotional efficiency.
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