Better Questions

Kevin got hammered in a review for a job he did not even do. No way to fight it. Nobody to call. That is the deal contractors are stuck with. You pay Google, you pay Home Advisor, you pay Facebook, and none of them actually help you reach the people who need your work. If you are big, the reviews barely matter. If you are small, one bad one can follow you for a year. In this clip from a recent episode, Kevin says out loud what a lot of trade business owners have been thinking. Small businesse...

Chris Burkell has been a scout in the Marine Corps LAR community for 17 years. He has deployed to Iraq and Afghanistan, fought for training opportunities that never came through, and watched the Marines he most respected walk out the door one by one. In this episode of Better Questions, Kevin sits down with Chris for an honest ground level conversation about what is actually breaking the Corps. Retention, toxic leadership, training culture, the I and I staff problem, and the uncomfortable tru...

Kevin Hohe has taken 60 calls from private equity firms wanting to buy Complete Fence. He's turned every one of them down. In this episode of Better Questions, Kevin sits down with an advisor from FMI to get a real education on ESOPs — employee stock ownership plans — and whether selling equity to his own people makes more sense than selling to outside investors. They cover the full mechanics of how an ESOP works, the tax advantages that can make it more lucrative than a private equity sale, ...

Zach Nol runs a Paintless Dent Repair business in Minnesota. Two months ago he was a solo technician doing every job himself and losing momentum fast. Today he has an integrator, an executive admin, 30 body shop relationships in progress, and a ten year target of $50 million. This episode of Better Questions is a real working session between Kevin and one of his coaching clients. They cover the structure of the PDR industry, whether Zach needs his own body shop to hit his growth goals, how pr...

Kevin sits down with his wife Lauren Screeden for a Better Questions episode unlike any other. No formal agenda. No expert guest. Just a husband and wife who actually know each other trying to figure out brand deals, truck loyalty, hiking boots, and what it means to sell out. What starts as a conversation about getting the gear sponsors you actually want turns into something more honest than either of them planned. Kevin pulls data on Chevy vs Ford recalls. Lauren doesn't care. Kevin asks if ...