Is your customer BLOCKED or COPING?

FEB 13, 202650 MIN
The Physics of Startups

Is your customer BLOCKED or COPING?

FEB 13, 202650 MIN

Description

<p>There are two types of PULL out there. If a customer has either of them - and if your Supply fits - they will rip a product out of your hands. Here is how Rob defines them:</p><ol><li><p><strong>COPING PULL</strong>: A buyer who is prioritizing a project right now, but their current approach is sufficiently bad that they are COPING - struggling against their current approach.</p></li><li><p><strong>BLOCKED PULL</strong>: A buyer who would prioritize a project right now if they could - but their existing options are unworkable, so they are BLOCKED.</p></li></ol><p>In this episode, Rob dives into the difference between the two, case studies of each, how to find them, and common pitfalls that founders run into. </p><p>Substack post: “Blocked or Coping?”</p><p>Rob&#39;s Substack post here: <a href="https://howtogrow.substack.com/"><u>⁠LINK⁠</u></a></p><p>PMF Camp / Work with Rob: <a href="https://docs.google.com/document/d/1DGl8TBwakjIp7ER5lr5um_9rcGzrudqK8UkftUMQzFs/edit?tab=t.0"><u>⁠LINK⁠</u></a></p><p>Pre-order Rob&#39;s book (&quot;The Power of PULL&quot;): <a href="https://amzn.to/48KC1yv"><u>⁠Amazon⁠</u></a></p><p>Connect with Rob on LinkedIn: <a href="https://www.linkedin.com/in/rsnyder1/"><u>⁠LINK⁠</u></a></p>