Driving Results Through Wellbeing Partnerships: Behind the Scenes with a Leading T&S BPO
AUG 29, 202544 MIN
Driving Results Through Wellbeing Partnerships: Behind the Scenes with a Leading T&S BPO
AUG 29, 202544 MIN
Description
<p><strong>Speakers:</strong> Dr Michelle Teo, Sharon Nannetti (Global Services Delivery Director, Zevo Health), and Melanie Baxter (Global Wellbeing Director, Alorica).</p><p>Join us for a podcast-style conversation exploring what happens when organizations, wellbeing providers, and frontline employees work together to co-create meaningful mental health support.</p><p>Through lived experience, clinical insight, and operational delivery, our speakers share what makes a true partnership work in high-pressure Trust & Safety environments and what to avoid.</p><p><strong>Key takeaways:</strong></p><ul><li>How shared ownership leads to better wellbeing outcomes</li><li>The role of moderator feedback in shaping effective support</li><li>Why one-size-fits-all models fall short in global T&S</li><li>How to measure impact beyond attendance and uptake</li><li>The importance of trust and cultural alignment in delivery</li></ul>