In part two of this National Public Safety Telecommunicators Week roundtable, the conversation shifts from what dispatch is to what it can do to the people doing it. Featuring dispatchers from police, fire, and paramedic services across Canada and the United States, this episode explores the cumulative impact of repeated exposure to crisis, the realities of operational stress injuries, and the challenges of accessing meaningful support. You’ll hear discussion of suicide exposure within communications centres, repetition trauma, nervous system overload, the frequency of mental health-related calls, and the lasting operational impact of the COVID-19 pandemic. The conversation also examines what […]