A gay hockey romance was supposed to be niche. Instead "Heated Rivalry" sold out romance shelves, spiked ticket sales, and pulled in audiences the NHL had spent years chasing. So what actually happened and why did it land now, in the most cautious year for brands in a decade? Gayle and Daryl get the inside story from NHL CMO Heidi Browning and McCann's Chief Entertainment Officer Brendan Gaul: how a love story once dismissed as too small became the cultural moment every marketer wishes they'd seen coming.See omnystudio.com/listener for privacy information.