Guest: Trent Fulcher, Program Director, Cincom Customer Experience Solutions Today Trent Fulcher spoke at Vanguard’s contact centre conference in Rome. In this episode we talk to Trent about a few of the topics he covered at the conference.

Cincom Contact Center Insights

Randy Saunders

Trent Fulcher speaks on Customer Experience and the Contact Center

MAR 6, 20086 MIN
Cincom Contact Center Insights

Trent Fulcher speaks on Customer Experience and the Contact Center

MAR 6, 20086 MIN

Description

<img src="https://assets.podomatic.net/ts/fe/8d/28/cincom/3000x3000_794780.jpg" alt="itunes pic" /><br />Guest: Trent Fulcher, Program Director, Cincom Customer Experience Solutions<br><br>Today Trent Fulcher spoke at Vanguard’s contact centre conference in Rome. In this episode we talk to Trent about a few of the topics he covered at the conference.<br>