Call centres: Are you talking to AI?

DEC 19, 20246 MIN
6 Minute English

Call centres: Are you talking to AI?

DEC 19, 20246 MIN

Description

<p>Could AI make call centre queues less painful?</p><p>Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219</p><p>SUBSCRIBE TO OUR NEWSLETTER: ✔️ https://www.bbc.co.uk/learningenglish/newsletters</p><p>FIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ https://www.bbc.co.uk/learningenglish Follow us ✔️ https://www.bbc.co.uk/learningenglish/followus</p><p>LIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English Stories</p><p>They're all available by searching in your podcast app.</p>