<description>&lt;p&gt;Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators.&lt;/p&gt;&lt;p&gt;And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it?&lt;/p&gt;&lt;p&gt;Presenter: Paul Lewis
Reporters: Jo Krasner and Felicity Hannah
Researcher: Catherine Lund
Editor: Rob Cave
Senior news editor: Sara Wadeson&lt;/p&gt;</description>

Paul Lewis talks to the financial watchdog about its review of the claims industry.

Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators.And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it?Presenter: Paul Lewis
Reporters: Jo Krasner and Felicity Hannah
Researcher: Catherine Lund
Editor: Rob Cave
Senior news editor: Sara Wadeson

Claims management inquiry and bank account switching

<description>&lt;p&gt;Teenage years are formative in many different ways – and being able to handle finances is one of them.&lt;/p&gt;&lt;p&gt;In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money.&lt;/p&gt;&lt;p&gt;We get their views on the guiding role of parents. We hear how making mistakes can prove helpful – if you learn from them. And how jobs can shape the understanding of money and how to use it, providing of course you are able to secure some form of work in an increasingly competitive environment.&lt;/p&gt;&lt;p&gt;Advice is on hand from Stephanie Fitzgerald, head of young people's programmes at the Money Charity, and Julia Evans from Spear, which is a charity which supports young people to find work.
 
Presenter: Felicity Hannah
Producers: Craig Henderson, James Graham
Editor: Robert Cave
Senior News Editor: Sarah Wadeson&lt;/p&gt;&lt;p&gt;(First broadcast on Wednesday 6 May 2026)&lt;/p&gt;</description>

Money Box Live talks to teenagers about their early experiences with money.

Teenage years are formative in many different ways – and being able to handle finances is one of them.In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money.We get their views on the guiding role of parents. We hear how making mistakes can prove helpful – if you learn from them. And how jobs can shape the understanding of money and how to use it, providing of course you are able to secure some form of work in an increasingly competitive environment.Advice is on hand from Stephanie Fitzgerald, head of young people's programmes at the Money Charity, and Julia Evans from Spear, which is a charity which supports young people to find work.
 
Presenter: Felicity Hannah
Producers: Craig Henderson, James Graham
Editor: Robert Cave
Senior News Editor: Sarah Wadeson(First broadcast on Wednesday 6 May 2026)

Money Box Life: Teenagers talk money

<description>&lt;p&gt;Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&amp;amp;I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly half a billion pounds in its coffers that should have been passed to their estates. The state-owned bank has apologised and says its working hard on its plan to ensure those affected are paid what is owed to them, along with returning the processing of current and new bereavement claims to their normal time-frame.&lt;/p&gt;&lt;p&gt;The cost of borrowing has been held steady by the Bank of England. On Thursday its Monetary Policy Committee held the Bank Rate at 3.75%. How is that affecting mortgage deals?&lt;/p&gt;&lt;p&gt;And, how can young people, who’re out of work, find a job? Dan Whitworth reports on a scheme run by the charity Spear to address barriers to work. It comes as University College London publishes research which finds being out of work and education between ages 16 and 24 has long-term consequences for people’s employment and finances in midlife. &lt;/p&gt;&lt;p&gt;Presenter: Paul Lewis
Reporters: Dan Whitworth and Jo Krasner
Researcher: Catherine Lund
Editor: Jess Quayle
Senior News Editor: Sara Wadeson&lt;/p&gt;&lt;p&gt;(First broadcast 12pm, Saturday 2nd May 2026)&lt;/p&gt;</description>

Bereaved listeners face serious delays in accessing money from NS&I.

Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&amp;I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly half a billion pounds in its coffers that should have been passed to their estates. The state-owned bank has apologised and says its working hard on its plan to ensure those affected are paid what is owed to them, along with returning the processing of current and new bereavement claims to their normal time-frame.The cost of borrowing has been held steady by the Bank of England. On Thursday its Monetary Policy Committee held the Bank Rate at 3.75%. How is that affecting mortgage deals?And, how can young people, who’re out of work, find a job? Dan Whitworth reports on a scheme run by the charity Spear to address barriers to work. It comes as University College London publishes research which finds being out of work and education between ages 16 and 24 has long-term consequences for people’s employment and finances in midlife. Presenter: Paul Lewis
Reporters: Dan Whitworth and Jo Krasner
Researcher: Catherine Lund
Editor: Jess Quayle
Senior News Editor: Sara Wadeson(First broadcast 12pm, Saturday 2nd May 2026)

NS&I Delays and Youth Unemployment

<description>&lt;p&gt;A huge amount is about to change for anyone who rents their home or who owns a rental property in England. &lt;/p&gt;&lt;p&gt;The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will make a big difference to 11 million private renters and their 2.3 million landlords. After all, for tenants it involves their homes while for landlords it concerns their financial security.&lt;/p&gt;&lt;p&gt;Felicity Hannah is joined by Rachael Williamson, director of policy at the Chartered Institute of Housing; Ben Beadle, chief executive of the National Residential Landlords Association; and Tarun Bhakta, policy manager at the housing charity Shelter.&lt;/p&gt;&lt;p&gt;Together they address listeners' questions on how the new law will affect different aspects of the rental market, including tenancies, evictions and how anti-discrimination measures will work.&lt;/p&gt;&lt;p&gt;Presenter: Felicity Hannah
Producer: James Graham
Editor: Jess Quayle
Senior News Editor: Sarah Wadeson&lt;/p&gt;&lt;p&gt;(First broadcast 3pm Wednesday 29nd April 2026)&lt;/p&gt;</description>

Money Box Live answers your questions on the Renters' Rights Act.

A huge amount is about to change for anyone who rents their home or who owns a rental property in England. The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will make a big difference to 11 million private renters and their 2.3 million landlords. After all, for tenants it involves their homes while for landlords it concerns their financial security.Felicity Hannah is joined by Rachael Williamson, director of policy at the Chartered Institute of Housing; Ben Beadle, chief executive of the National Residential Landlords Association; and Tarun Bhakta, policy manager at the housing charity Shelter.Together they address listeners' questions on how the new law will affect different aspects of the rental market, including tenancies, evictions and how anti-discrimination measures will work.Presenter: Felicity Hannah
Producer: James Graham
Editor: Jess Quayle
Senior News Editor: Sarah Wadeson(First broadcast 3pm Wednesday 29nd April 2026)

Renters and Landlords: Your Questions Answered

<description>&lt;p&gt;In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice?&lt;/p&gt;&lt;p&gt;There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service.&lt;/p&gt;&lt;p&gt;We'll ask if you should fix your energy bill now.&lt;/p&gt;&lt;p&gt;And, how a disabled man lost £5,000 he'd raised for a new wheelchair after paying it into the wrong bank account.&lt;/p&gt;&lt;p&gt;Presenter: Felicity Hannah
Reporters: Dan Whitworth and Niamh McDermott
Researcher: Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson&lt;/p&gt;&lt;p&gt;(First broadcast 12pm on Saturday 25th April 2026)&lt;/p&gt;</description>

What will the Renters' Rights Act mean for private renters and landlords?

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice?There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service.We'll ask if you should fix your energy bill now.And, how a disabled man lost £5,000 he'd raised for a new wheelchair after paying it into the wrong bank account.Presenter: Felicity Hannah
Reporters: Dan Whitworth and Niamh McDermott
Researcher: Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson(First broadcast 12pm on Saturday 25th April 2026)

Renters Rights, Energy Fixing and the £5k Typo

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