A senior vice-president worries that attention on his people’s development will get overwhelmed in the volume of work. He asks his coach for tools to make the process effective and efficient.  Download our <a href='https://essentialcomm.com/wp-content/uploads/2025/12/EC-Growth-Conversation-Map.pdf'>free tool</a> that maps the Three Conversations Development Plan. Core Concepts Prioritizing professional development is hard.The 3-Conversation model makes development easy for the leader and meaningful for the person.The three conversations in summary: <ol><li>Define ‘what,’ ‘why’ and give homework;</li><li>The person reflects on the homework and how they plan to improve;</li><li>Periodic check-ins about the homework. ‘What are you learning?’</li></ol> The leader’s role in these conversations: <ul><li>Clarify the ‘what’ and ‘why’ </li><li>Listen and encourage</li><li>Ask, ‘What are you learning?’</li></ul> You can <a href='https://essentialcomm.com/newsletter/'>sign-up</a> for more resources and tools in our monthly email.  If you’re thinking about coaching for yourself, or for someone on your team, let’s talk. <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com</a>. This episode is tagged in three categories in our <a href='https://essentialcomm.com/podcast'>podcast library</a>:<a href='https://essentialcomm.com/podcast/?_sft_post_tag=feedback'>Feedback</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=leadership'>Leadership</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=management-skills'>Management Skills</a> RELATED EPISODES<a href='https://essentialcomm.com/podcast/coaching-your-people/'>132  Coaching Your People</a><a href='https://essentialcomm.com/podcast/how-to-coach-your-people/'>212  How to Coach Your People</a><a href='https://essentialcomm.com/podcast/how-to-manage-defensive-people/'>258  How to Manage Defensive People</a><a href='https://essentialcomm.com/podcast/leadership-and-listening/'>83  Leadership and Listening</a><a href='https://essentialcomm.com/podcast/understanding-feedback/'>206  Understanding Feedback</a> Thanks, as always, for your reviews!Happy holidays.  Until next time, thanks so much for listening. From <a href='https://essentialcomm.com/podcast'>The Look &amp; Sound of Leadership</a> team

<description>&lt;p&gt;&lt;b&gt;A senior vice-president worries that attention on his people’s development will get overwhelmed in the volume of work. He asks his coach for tools to make the process effective and efficient. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Download our &lt;/b&gt;&lt;a href='https://essentialcomm.com/wp-content/uploads/2025/12/EC-Growth-Conversation-Map.pdf'&gt;&lt;b&gt;free tool&lt;/b&gt;&lt;/a&gt;&lt;b&gt; that maps the Three Conversations Development Plan.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Core Concepts &lt;/b&gt;&lt;/p&gt;&lt;p&gt;Prioritizing professional development is hard.&lt;/p&gt;&lt;p&gt;The 3-Conversation model makes development easy for the leader and meaningful for the person.&lt;/p&gt;&lt;p&gt;&lt;b&gt;The three conversations in summary: &lt;/b&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Define ‘what,’ ‘why’ and give homework;&lt;/li&gt;&lt;li&gt;The person reflects on the homework and how they plan to improve;&lt;/li&gt;&lt;li&gt;Periodic check-ins about the homework. ‘What are you learning?’&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;The leader’s role in these conversations: &lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Clarify the ‘what’ and ‘why’ &lt;/li&gt;&lt;li&gt;Listen and encourage&lt;/li&gt;&lt;li&gt;Ask, ‘What are you learning?’&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;You can &lt;/b&gt;&lt;a href='https://essentialcomm.com/newsletter/'&gt;&lt;b&gt;sign-up&lt;/b&gt;&lt;/a&gt;&lt;b&gt; for more resources and tools in our monthly email. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;If you’re thinking about coaching for yourself, or for someone on your team, let’s talk. &lt;/b&gt;&lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;&lt;b&gt;tom@essentialcomm.com&lt;/b&gt;&lt;/a&gt;&lt;b&gt;.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;This episode is tagged in three categories in our &lt;/b&gt;&lt;a href='https://essentialcomm.com/podcast'&gt;&lt;b&gt;podcast library&lt;/b&gt;&lt;/a&gt;&lt;b&gt;:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=feedback'&gt;&lt;b&gt;Feedback&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=leadership'&gt;&lt;b&gt;Leadership&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=management-skills'&gt;&lt;b&gt;Management Skills&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;RELATED EPISODES&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/coaching-your-people/'&gt;&lt;b&gt;132  Coaching Your People&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-coach-your-people/'&gt;&lt;b&gt;212  How to Coach Your People&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-manage-defensive-people/'&gt;&lt;b&gt;258  How to Manage Defensive People&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/leadership-and-listening/'&gt;&lt;b&gt;83  Leadership and Listening&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/understanding-feedback/'&gt;&lt;b&gt;206  Understanding Feedback&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Thanks, as always, for your reviews!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Happy holidays. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Until next time, thanks so much for listening.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;From &lt;/b&gt;&lt;a href='https://essentialcomm.com/podcast'&gt;&lt;em&gt;The Look &amp;amp; Sound of Leadership&lt;/em&gt;&lt;/a&gt;&lt;b&gt; team &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt; &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;</description>

A senior vice-president worries that attention on his people’s development will get overwhelmed in the volume of work. He asks his coach for tools to make the process effective and efficient.    Download our free tool that maps the Three Conversations Development Plan.   Core Concepts  Prioritizing professional development is hard. The 3-Conversation model makes development easy for the leader and meaningful for the person. The three conversations in summary:  Define ‘what,’ ‘w...

How to Grow Your People

After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick.   Core ideas in the episode:<ul><li>Workplaces improve when positive feedback is present</li><li>Our natural human negative bias is a barrier to giving positive feedback.</li><li>Learn to notice when things go well.</li><li>Tell people how they are helping solve the puzzle that is work.</li><li>Research says the most effective feedback ratio is 4-to-1, positive to developmental.</li></ul> Positive Feedback might sound like this:<ol><li>Recognize what’s going well – and be specific</li><li>Appreciate how it’s helping solve the puzzle</li><li>Express your thanks</li></ol> Developmental Feedback might sound like this:<ol><li>Describe what happened – and be specific</li><li>Explain how it affects the puzzle solving effort</li><li>Express your hope for a different outcome</li></ol> You can <a href='https://essentialcomm.com/newsletter/'>Sign-up</a> for more resources and tools in our monthly email.  If you’re thinking about coaching for yourself, or for someone on your team, let’s talk. <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com</a>. This episode is tagged in three categories in our <a href='https://essentialcomm.com/podcast'>podcast library</a>:<a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself#search-content'>Managing Yourself</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=perception-how-you-perceive-others'>Perception – How You Perceive Others</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=relationship-building'>Relationship Building</a> Related episodes to listen to are:<a href='https://essentialcomm.com/podcast/building-empathy/'>146 - Building Empathy</a><a href='https://essentialcomm.com/podcast/creating-devoted-followers/'>119 - Creating Devoted Followers</a><a href='https://essentialcomm.com/podcast/how-to-coach-your-people/'>212 - How to Coach Your People</a><a href='https://essentialcomm.com/podcast/how-to-deepen-relationships-at-work/'>255 - How to Deepen Relationships at Work</a><a href='https://essentialcomm.com/podcast/how-to-guarantee-psychological-safety/'>260 - How to Guarantee Psychological Safety</a> Thanks, as always, for your reviews!Until next time, thanks so much for listening.From <a href='https://essentialcomm.com/podcast'>The Look &amp; Sound of Leadership</a> team

<description>&lt;p&gt;After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick.  &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Core ideas in the episode:&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Workplaces improve when positive feedback is present&lt;/li&gt;&lt;li&gt;Our natural human negative bias is a barrier to giving positive feedback.&lt;/li&gt;&lt;li&gt;Learn to notice when things go well.&lt;/li&gt;&lt;li&gt;Tell people how they are helping solve the puzzle that is work.&lt;/li&gt;&lt;li&gt;Research says the most effective feedback ratio is 4-to-1, positive to developmental.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Positive Feedback might sound like this:&lt;/b&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Recognize what’s going well – and be specific&lt;/li&gt;&lt;li&gt;Appreciate how it’s helping solve the puzzle&lt;/li&gt;&lt;li&gt;Express your thanks&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Developmental Feedback might sound like this:&lt;/b&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Describe what happened – and be specific&lt;/li&gt;&lt;li&gt;Explain how it affects the puzzle solving effort&lt;/li&gt;&lt;li&gt;Express your hope for a different outcome&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;You can &lt;/b&gt;&lt;a href='https://essentialcomm.com/newsletter/'&gt;&lt;b&gt;Sign-up&lt;/b&gt;&lt;/a&gt;&lt;b&gt; for more resources and tools in our monthly email. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;If you’re thinking about coaching for yourself, or for someone on your team, let’s talk. &lt;/b&gt;&lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;&lt;b&gt;tom@essentialcomm.com&lt;/b&gt;&lt;/a&gt;&lt;b&gt;.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;This episode is tagged in three categories in our &lt;/b&gt;&lt;a href='https://essentialcomm.com/podcast'&gt;&lt;b&gt;podcast library&lt;/b&gt;&lt;/a&gt;&lt;b&gt;:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself#search-content'&gt;Managing Yourself&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=perception-how-you-perceive-others'&gt;Perception – How You Perceive Others&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=relationship-building'&gt;Relationship Building&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Related episodes to listen to are:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/building-empathy/'&gt;146 - Building Empathy&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/creating-devoted-followers/'&gt;119 - Creating Devoted Followers&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-coach-your-people/'&gt;212 - How to Coach Your People&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-deepen-relationships-at-work/'&gt;255 - How to Deepen Relationships at Work&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-guarantee-psychological-safety/'&gt;260 - How to Guarantee Psychological Safety&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Thanks, as always, for your reviews!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Until next time, thanks so much for listening.&lt;/p&gt;&lt;p&gt;From &lt;a href='https://essentialcomm.com/podcast'&gt;&lt;em&gt;The Look &amp;amp; Sound of Leadership&lt;/em&gt;&lt;/a&gt; team &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt; &lt;/b&gt;&lt;/p&gt;</description>

After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick.     Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental.  Positive...

How to Motivate and Inspire

A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe.  Core ideas in the episode:<ul><li>Don’t take other people’s bad behavior personally.</li><li>You are not a victim. You have choice.</li><li>Document repeated bad behavior.</li><li>Openly discussing mistakes without blame creates safety on a team.</li><li>As the leader, be willing to admit your own mistakes.</li><li>Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal.</li></ul> A free infographic supports this episode. Download it <a href='https://essentialcomm.com/wp-content/uploads/2025/09/EC-psychological-safety.pdf'>here. </a> The episode referred to about creating strong personal relationships is:<a href='https://essentialcomm.com/podcast/personal-connections/'>#199 Personal Connections.</a> <a href='https://essentialcomm.com/newsletter/'>Sign-up</a>  for monthly resources and tools in our monthly email.  Curious about coaching for yourself or someone on your team? Let’s talk. <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com</a>. COACHES! Want to see this year’s pricing survey results? Pop me an email at: <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com</a>. And come join the Executive Coaching Special Interest Group. Check it out <a href='https://www.icfla.org/special-interest-groups-2/'>here.</a> Get additional tools for keeping yourself and your team psychologically safe in our <a href='https://essentialcomm.com/podcast'>podcast library</a> in these three categories: <a href='https://essentialcomm.com/podcast/?_sft_post_tag=assertiveness#search-content'>Assertiveness</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=leadership#search-content'>Leadership</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself#search-content'>Managing Yourself</a> Additional episodes to listen to are:<a href='https://essentialcomm.com/podcast/agreeable-disagreement/'>187 - Agreeable Disagreement</a><a href='https://essentialcomm.com/podcast/assertion-versus-aggression/'>70 - Assertion Versus Aggression</a><a href='https://essentialcomm.com/podcast/dont-take-anything-personally/'>&quot;75 - Don’t Take Anything Personally”</a><a href='https://essentialcomm.com/podcast/the-conflict-conversation/'>222- The Conflict Conversation</a><a href='https://essentialcomm.com/podcast/inviting-dialogue/'>181 - Inviting Dialogue</a> Your reviews help the show stay ad-free.  Until next time, thanks! From <a href='https://essentialcomm.com/podcast'>The Look &amp; Sound of Leadership</a> team

<description>&lt;p&gt;A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe. &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Core ideas in the episode:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Don’t take other people’s bad behavior personally.&lt;/li&gt;&lt;li&gt;You are not a victim. You have choice.&lt;/li&gt;&lt;li&gt;Document repeated bad behavior.&lt;/li&gt;&lt;li&gt;Openly discussing mistakes without blame creates safety on a team.&lt;/li&gt;&lt;li&gt;As the leader, be willing to admit your own mistakes.&lt;/li&gt;&lt;li&gt;Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;A free infographic supports this episode. Download it &lt;a href='https://essentialcomm.com/wp-content/uploads/2025/09/EC-psychological-safety.pdf'&gt;here. &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;The episode referred to about creating strong personal relationships is:&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/personal-connections/'&gt;#199 Personal Connections.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/newsletter/'&gt;Sign-up&lt;/a&gt;  for monthly resources and tools in our monthly email. &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Curious about coaching for yourself or someone on your team? Let’s talk. &lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;tom@essentialcomm.com&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;COACHES! Want to see this year’s pricing survey results? Pop me an email at: &lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;tom@essentialcomm.com&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;And come join the Executive Coaching Special Interest Group. Check it out &lt;a href='https://www.icfla.org/special-interest-groups-2/'&gt;here.&lt;/a&gt;&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Get additional tools for keeping yourself and your team psychologically safe in our &lt;a href='https://essentialcomm.com/podcast'&gt;podcast library&lt;/a&gt; in these three categories:&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=assertiveness#search-content'&gt;Assertiveness&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=leadership#search-content'&gt;Leadership&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself#search-content'&gt;Managing Yourself&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Additional episodes to listen to are:&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/agreeable-disagreement/'&gt;187 - Agreeable Disagreement&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/assertion-versus-aggression/'&gt;70 - Assertion Versus Aggression&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/dont-take-anything-personally/'&gt;&amp;quot;75 - Don’t Take Anything Personally”&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/the-conflict-conversation/'&gt;222- The Conflict Conversation&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/inviting-dialogue/'&gt;181 - Inviting Dialogue&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Your reviews help the show stay ad-free. &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Until next time, thanks!&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;From &lt;a href='https://essentialcomm.com/podcast'&gt;&lt;em&gt;The Look &amp;amp; Sound of Leadership&lt;/em&gt;&lt;/a&gt; team &lt;/p&gt;</description>

A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe.    Core ideas in the episode: Don’t take other people’s bad behavior personally.You are not a victim. You have choice.Document repeated bad behavior.Openly discussing mistakes without blame creates safety on a team.As the leader, be willing to admit your own mistakes.Ask people: “How do you think that went?” and “What could we do di...

How to Guarantee Psychological Safety

Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength. Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the <a href='https://essentialcomm.com/pdf-download/myers-briggs-type-indicator-mbti/'>profile report here.</a>      The six tools unpacked in this episode are:<ul><li>Manage your energy</li><li>Monitor your self-talk</li><li>Have ideas ready</li><li>Manage your calendar</li><li>Share comfortably about yourself</li><li>Develop both your thoughts and your skills</li></ul> Listen to Tom’s conversation with Tom &amp; Tom on the Beyond Podcast episode. Learn <a href='https://coachingforleaders.com/podcast/how-to-make-small-talk-lorraine-k-lee/'>“How to Make Small Talk with Executives”</a> on the Coaching for Leaders podcast. Curious about coaching? Shoot me an email. <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com.</a> Visiting the website? <a href='https://essentialcomm.com/newsletter/'>Sign-up</a> for tools and resources in our monthly email.  Help yourself to our free infographics in the <a href='https://essentialcomm.com/tools/'>Essential Tools bin.</a> Get more support for supercharging your introversion in our<a href='https://essentialcomm.com/podcast'> podcast library </a>in these three categories:<ul><li><a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself'>Managing Yourself</a></li><li><a href='https://essentialcomm.com/podcast/?_sft_post_tag=self-talk'>Self-Talk</a></li><li><a href='https://essentialcomm.com/podcast/?_sft_post_tag=social-skills'>Social Skills</a></li></ul> Additional episodes you could listen to are:<a href='https://essentialcomm.com/podcast/conquering-people-pleasing/'>241 - Conquering People Pleasing</a><a href='https://essentialcomm.com/podcast/how-to-grow-your-self-management/'>210 - How to Grow Your Self-Management</a><a href='https://essentialcomm.com/podcast/how-to-show-up/'>211 - How to Show Up as More of Yourself</a><a href='https://essentialcomm.com/podcast/how-to-talk-so-people-understand-you/'>254 - How to Talk so People Understand You</a><a href='https://essentialcomm.com/podcast/mastering-anxiety/'>247 - Mastering Anxiety</a> Your reviews help the show stay ad-free. So? Were these tools about introversion helpful? <a href='mailto:tom@essentialcomm.com?subject=introversion'>Let me know!</a> Until next time, thanks!From <a href='https://essentialcomm.com/podcast'>The Look &amp; Sound of Leadership</a> team

<description>&lt;p&gt;Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength.&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the &lt;a href='https://essentialcomm.com/pdf-download/myers-briggs-type-indicator-mbti/'&gt;profile report here.&lt;/a&gt;     &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;The six tools unpacked in this episode are:&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Manage your energy&lt;/li&gt;&lt;li&gt;Monitor your self-talk&lt;/li&gt;&lt;li&gt;Have ideas ready&lt;/li&gt;&lt;li&gt;Manage your calendar&lt;/li&gt;&lt;li&gt;Share comfortably about yourself&lt;/li&gt;&lt;li&gt;Develop both your thoughts and your skills&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Listen to Tom’s conversation with Tom &amp;amp; Tom on the Beyond Podcast episode.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Learn &lt;/b&gt;&lt;a href='https://coachingforleaders.com/podcast/how-to-make-small-talk-lorraine-k-lee/'&gt;&lt;b&gt;“How to Make Small Talk with Executives”&lt;/b&gt;&lt;/a&gt;&lt;b&gt; on the Coaching for Leaders podcast.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Curious about coaching? Shoot me an email. &lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;tom@essentialcomm.com.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Visiting the website? &lt;a href='https://essentialcomm.com/newsletter/'&gt;Sign-up&lt;/a&gt; for tools and resources in our monthly email. &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Help yourself to our free infographics in the &lt;a href='https://essentialcomm.com/tools/'&gt;Essential Tools bin.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Get more support for supercharging your introversion in our&lt;/b&gt;&lt;a href='https://essentialcomm.com/podcast'&gt;&lt;b&gt; podcast library &lt;/b&gt;&lt;/a&gt;&lt;b&gt;in these three categories:&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=managing-yourself'&gt;Managing Yourself&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=self-talk'&gt;Self-Talk&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=social-skills'&gt;Social Skills&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Additional episodes you could listen to are:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/conquering-people-pleasing/'&gt;241 - Conquering People Pleasing&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-grow-your-self-management/'&gt;210 - How to Grow Your Self-Management&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-show-up/'&gt;211 - How to Show Up as More of Yourself&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/how-to-talk-so-people-understand-you/'&gt;254 - How to Talk so People Understand You&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/mastering-anxiety/'&gt;247 - Mastering Anxiety&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Your reviews help the show stay ad-free. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;So? Were these tools about introversion helpful? &lt;/b&gt;&lt;a href='mailto:tom@essentialcomm.com?subject=introversion'&gt;&lt;b&gt;Let me know!&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Until next time, thanks!&lt;/p&gt;&lt;p&gt;From &lt;a href='https://essentialcomm.com/podcast'&gt;&lt;em&gt;The Look &amp;amp; Sound of Leadership&lt;/em&gt;&lt;/a&gt; team &lt;/p&gt;</description>

Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength.   Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the profile report here.        The six tools unpacked in this episode are: Manage your energyMonitor your self-talkHave ideas readyManage your calendarShar...

How to Supercharge Introversion

A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope.  All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free <a href='https://essentialcomm.com/wp-content/uploads/2025/08/EC-Managing-Defensive-Employees.pdf'>here.</a>  To work on “deserving” dive into <a href='https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319/'>The Four Agreements.</a> Dig into more tools for managing defensive people in our <a href='https://essentialcomm.com/podcast'>podcast library</a> in these three categories:<a href='https://essentialcomm.com/podcast/?_sft_post_tag=communication-skills#search-content'>Communication Skills</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=management-skills#search-content'>Management Skills</a><a href='https://essentialcomm.com/podcast/?_sft_post_tag=relationship-building#search-content'>Relationship Building</a> Additional episodes you could listen to are:<a href='https://essentialcomm.com/podcast/7-steps-to-stop-emotional-hijacks/'>216 - 7 Steps to Stop Emotional Hijacks</a><a href='https://essentialcomm.com/podcast/be-impeccable-with-your-word/'>60 - Be Impeccable with Your Word </a><a href='https://essentialcomm.com/podcast/handling-defensive-behaviors/'>35 - Handling Defensive Behaviors</a><a href='https://essentialcomm.com/podcast/managing-bad-behavior/'>173 - Managing Bad Behavior</a><a href='https://essentialcomm.com/podcast/managing-disruptive-executives/'>138 - Managing Disruptive Executives</a><a href='https://essentialcomm.com/podcast/psychological-safety/'>198 - Psychological Safety</a> Additional tools and resources are in our monthly email. Sign up <a href='https://essentialcomm.com/newsletter/'>here</a>. Curious about coaching? Shoot me an email. <a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'>tom@essentialcomm.com.</a> All our free infographics are in the <a href='https://essentialcomm.com/tools/'>Essential Tools bin.</a> Your reviews help the show continue as an ad-free podcast.  Let us know how we can support you.Until next time, thanks!From <a href='https://essentialcomm.com/podcast'>The Look &amp; Sound of Leadership</a> team

<description>&lt;p&gt;A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope. &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free &lt;a href='https://essentialcomm.com/wp-content/uploads/2025/08/EC-Managing-Defensive-Employees.pdf'&gt;here.&lt;/a&gt; &lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;To work on “deserving” dive into &lt;a href='https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319/'&gt;The Four Agreements.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Dig into more tools for managing defensive people in our &lt;a href='https://essentialcomm.com/podcast'&gt;podcast library&lt;/a&gt; in these three categories:&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=communication-skills#search-content'&gt;Communication Skills&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=management-skills#search-content'&gt;Management Skills&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/?_sft_post_tag=relationship-building#search-content'&gt;Relationship Building&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Additional episodes you could listen to are:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/7-steps-to-stop-emotional-hijacks/'&gt;216 - 7 Steps to Stop Emotional Hijacks&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/be-impeccable-with-your-word/'&gt;60 - Be Impeccable with Your Word &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/handling-defensive-behaviors/'&gt;35 - Handling Defensive Behaviors&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/managing-bad-behavior/'&gt;173 - Managing Bad Behavior&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/managing-disruptive-executives/'&gt;138 - Managing Disruptive Executives&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://essentialcomm.com/podcast/psychological-safety/'&gt;198 - Psychological Safety&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Additional tools and resources are in our monthly email. Sign up&lt;/b&gt; &lt;a href='https://essentialcomm.com/newsletter/'&gt;&lt;b&gt;here&lt;/b&gt;&lt;/a&gt;&lt;b&gt;.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Curious about coaching? Shoot me an email. &lt;/b&gt;&lt;a href='mailto:tom@essentialcomm.com?subject=contact%20from%20show%20notes'&gt;&lt;b&gt;tom@essentialcomm.com.&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;All our free infographics are in the &lt;/b&gt;&lt;a href='https://essentialcomm.com/tools/'&gt;&lt;b&gt;Essential Tools bin.&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Your reviews help the show continue as an ad-free podcast. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Let us know how we can support you.&lt;/p&gt;&lt;p&gt;Until next time, thanks!&lt;/p&gt;&lt;p&gt;From&lt;b&gt; &lt;/b&gt;&lt;a href='https://essentialcomm.com/podcast'&gt;&lt;em&gt;The Look &amp;amp; Sound of Leadership&lt;/em&gt;&lt;/a&gt;&lt;b&gt; &lt;/b&gt;team &lt;/p&gt;</description>

A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope.    All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here.    To work on “deserving” dive into The Four Agreements.   Dig into more tools for managing defensive people in our podcast library in these three categories: Communication Skills Management Skills R...

How to Manage Defensive People

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

The Look & Sound of Leadership

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