Insurance Journal Podcast
Insurance Journal
Recent Episodes
You’ll enjoy the interesting life and business journey of our guest Satvinder Kaur. She’s originally from India, and marketing executive roles at various carriers led her to the USA. Most recently she oversaw the brand refresh for the agency network Acrisure. Today, Satvinder urges insurance marketers to learn all they can about AI and employ new tools for customer acquisition and engagement. She has built a framework for learning: Her new “Find a hack” innovation workshop helps marketers discover pathways. But a dose of reality is in order, too. “Remember when smart phones were the talk of the town?” Satvinder asks. “You don’t hear people now saying, ‘The smart phone is my edge.’ AI will be like that. We’ll all have it.” She advises insurance marketers to “find the problem you want to solve. It’s not the problem the AI vendor is bringing to you, where maybe they solved a problem for a luxury brand. Find your own problem to solve.”
The post Insurance Marketers: Get More AI Smarts appeared first on Insurance Journal TV.
This episode of Between the Lines dives into the rapidly evolving landscape of AI-driven claims fraud, offering insights on how claims professionals can balance traditional detection methods with advanced AI tools to protect against sophisticated scams. Elizabeth Blosfield, Deputy Editor of Carrier Management, will speak with experts in this field including: Shane Riedman, president of anti-fraud analytics, Verisk, Sam Krishnamurthy, Chief Technology Officer, Turvi, and Darcy Rittinger, Chief Risk Officer, Cover Genius.
Click here to register for free to this episode on Dec. 10, 2024!
Main Points:
- Emerging Threats in Claims Fraud: Understand how AI technology is reshaping fraud, with new tactics like deepfakes challenging traditional fraud detection.
- Advanced Detection Tools: Discover the cutting-edge tools that insurers can leverage to combat AI-generated fraud and stay ahead in the fight.
- Human Expertise Meets AI: Explore the importance of combining human intuition with AI insights to identify and prevent fraudulent claims effectively.
#ClaimsFraud #AIinInsurance #InsurTech
The post New BTL: AI Arms Race in Claims and Staying One Step Ahead of Evolving Fraud Tactics appeared first on Insurance Journal TV.
Insurance carriers now leverage vast data and social media insights, creating both challenges and opportunities for businesses in managing risk and maintaining transparency. This excerpt from the Risky Future Summit highlights Andrea Wells’, Vice President of Content at Insurance Journal, interview with Skylar Romines, Founder/Owner of ATW Advisors, about these opportunities – to watch the full interview and the rest of the talks from the summit, visit riskyfuture.com.
Main Points from this talk:
- Unprecedented Data Access for Carriers: With tools like real-time satellite imaging, underwriters can identify risks in properties before owners are even aware, making proactive management essential.
- The Dangers of Misrepresentation: Businesses that falsely advertise services or assets on websites or social media can raise red flags with insurers, potentially leading to increased scrutiny or higher premiums.
- Social Media as a Safety Tool: Internally, social media can foster a strong safety culture by allowing leaders to share personal experiences, encouraging transparency and safety reporting among employees.
#RiskManagement #InsuranceData
The post How Data and Social Media Are Reshaping Risk Management in Insurance appeared first on Insurance Journal TV.
At ITC in Las Vegas, Elizabeth Blosfield talks with vendors and attendees about how insurers are investing in InsurTech partnerships to drive innovation, improve data access, and deliver value across the insurance ecosystem.
Interested in attending or speaking at Carrier Management’s virtual InsurTech Summit in 2025? Register now at theinsurtechsummit.com!
#InsurTech #InsuranceInnovation #DigitalTransformation
The post Fueling Innovation: How InsurTech Partnerships Are Transforming Insurance with Data and Digital Collaboration appeared first on Insurance Journal TV.
At ITC Vegas, Carrier Management Deputy Editor Elizabeth Blosfield talks with vendors and attendees about the transformative role of AI and automation in simplifying claims, reducing costs, and improving customer satisfaction for insurers.
In this interview, Elizabeth talks with Bill Bowser, Senior Vice President of Global Industry Relations and North American Claims Sales at Solera, Inc., Bradley Williams, President of Simply Easier Payments, Arvind Kaushal, CEO and Co-Founder of Cogitate, and Jacqueline Schaendorf, President and CEO at Insurance House.
Interested in attending or speaking at Carrier Management’s virtual InsurTech Summit in 2025? Register now at theinsurtechsummit.com!
#ClaimsAutomation #InsuranceInnovation
The post InsurTech & Traditional Insurers: Shaping the Future of Claims with AI and Automation appeared first on Insurance Journal TV.