Health Literacy Out Loud Podcast

Jennifer Harvey MD, FACR is Professor and Chair of Imaging Sciences at the University of Rochester in New York. Prior to this, she was Professor of Radiology at the University of Virginia Health System where she led the division of Breast Imaging and the Breast Care Program. Dr. Harvey served as the breast imaging section head for the American Institute of Radiologic Pathology and continues as faculty. Among her many accomplishments, Dr. Harvey is a well-published researcher, lecturer, and journal editor. Her book, Making the Diagnosis: A Practical Approach to Breast Imaging, has been translated into 4 languages. Listen as Dr. Harvey talks with Helen Osborne about: The role of radiologists in breast care. Talking with patients about bad news. This might happen in-person, by phone, or in advance of patients seeing their results on a portal. Strategies for making bad news easier for patients to hear and physicians to discuss. More Ways to Learn: Making the Diagnosis: A Practical Approach to Breast Imaging, by Jennifer Harvey and David E March, published by Saunders. ·      “Breaking Bad News: A Primer for Radiologists in Breast Imaging.” Harvey, Jennifer A. et al. Journal of the American College of Radiology, Volume 4, Issue 11, 800 – 808 “New Protocol Helps Radiologists Navigate Difficult Conversations: Framework offers seven-stop approach to delivering sensitive results with clarity and compassion,” by Melissa Silverberg, RSNA, Dec 05, 2025. Dense Breast-info.org Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “You: Compassion, Empathy, and Humanity” is especially relevant to this podcast episode. Read a transcript of this podcast. The post Talking with Patients about Bad News (HLOL #270) appeared first on Health Literacy Out Loud Podcast.

Samantha Sobie DNP, APRN, NNP-BC is a Neonatal Nurse Practitioner and Clinical Specialist at AngelEye Health. She has over a decade of experience working in NICU (Neonatal Intensive Care Units). Samantha’s doctoral work focused on assessing health literacy and improving the NICU discharge process. Today, she combines her clinical expertise with digital innovation to support families and care teams during the NICU journey. Listen as Samantha Sobie and Helen Osborne talk about: Neonatal teaching. Communicating essential information at a time when parents may be feeling stunned, traumatized, and overwhelmed. The 5 Rights of Medication Administration. A framework that can be adapted to teaching parents in the NICU. These include right education, right dose, right patient/caregiver, right route, and right time. Examples of ways to apply this teaching framework in other settings including community services, public health, and other aspects of clinical care. More ways to learn: Follow the 5 “Rs” of Medication Safety. While this topic is covered in many textbooks, Sobie likes this article from Children’s Hospital of Philadelphia as it highlights how parents can effectively give medications at home and how caregivers can support them. AngelEye Health NICU2Home. How AngelEye Health leverages technology to reinforce the 5 rights of medication administration and apply these rights to family education. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “Know Your Audience: Children and Youth” is especially relevant to this podcast episode. Read a transcript of this podcast. The post Neonatal Teaching: Health Literacy Lessons for Us All (HLOL #269) appeared first on Health Literacy Out Loud Podcast.

Eli Gerard has worked with Canine Companions for nearly a decade, including five years as a trainer. He now serves as the Program Field Representative for the Northeast Region. Eli assists with all aspects of the program including puppy raising support, placement of dogs released from the program, and direct work with clients. He brings to this his experience working in special education and enjoyment of many outdoor activities. Jennifer Johnson has worked as a Child Life Specialist at Sutter Health in California for over 30 years. Most of that time, she specialized in pediatric oncology, supporting children and families as they navigate the significant stress and challenges of cancer treatment. In 2004, Jennifer became a Canine Companions graduate with her first facility dog, Millie. Together, they were pioneers in integrating facility dogs into the pediatric units at Sutter Health. Jennifer has worked with several dogs since, including her newest one, Bill. There are now 16 facility dog graduate teams across the Sutter Health system. As Jennifer shares, the positive impact of these dogs is truly powerful medicine. Eli Gerard and Jennifer Johnson talk with Helen Osborne about: Canine Companions. A non-profit organization that provides trained service dogs and ongoing support to people with disabilities free of charge. Service dogs. Breeds of dogs, their training, and acquired skills. Facility dogs. How they help in inpatient and outpatient pediatric care. Ways for listeners to get involved through volunteering or perhaps even using facility dogs in their settings. More ways to learn: Canine Companions Sutter Health Animal-Assisted Therapy Videos: Making an Impact with Canine Companions Canine Companions Facility Dogs at Sutter Health How to Approach a Service Dog in Public Social Media: @canineorg @SutterFacilityDogs Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “Community Connections” is especially relevant to this podcast episode. Read a transcript of this podcast. The post Canine Companions and Facility Dogs in Healthcare (HLOL #268) appeared first on Health Literacy Out Loud Podcast.

Tamara Huntley is a licensed social worker and passionate advocate for individuals with disabilities. Born with cerebral palsy, Tamara serves as the Self-Advocacy Liaison for the Massachusetts Developmental Disabilities Council and contributes to research through Brandeis University’s Bridges Project. Tamara is a widow and proud single mother of two. Professionally and personally, Tamara’s commitment is to create a more inclusive world. Joanne Nicholson, PhD is a clinical and research psychologist, Professor at the Institute for Behavioral Health at Brandeis University, and Adjunct Professor of Psychiatry at the UMass Chan Medical School. Joanne’s research focuses on interventions, services, and support for families living with behavioral health conditions and disability. Joanne always partners with whose who bring lived experience. The PCORI-funded Bridges Project team, an active collaboration between Brandeis and partners at the Harvard Medical School Countway Library, includes mothers living with intellectual and developmental disabilities and focuses on promoting “Research Better Together.” Listen as Tamara Huntley and Joanne Nicholson talk with Helen Osborne about: Disabilities can include people with intellectual, physical and mental health challenges. Often, disabilities affect communication. Recommendations about ways to communicate clearly and respectfully with people who have disabilities. The value to everyone when partnering with people who bring lived experience whether in clinical care, research, or community settings. More Ways to Learn: “Mothers with Intellectual/Developmental Disabilities and Behavioral Health Conditions and Community Experts Provide Recommendations for Treatment/Services, Systems, and Research.” By Nicholson J, Mazel S, Faughnan K, Silverman A. Int J Environ Res Public Health, May 19, 2023. Massachusetts Developmental Disabilities Council (MDDC) Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. All the chapters about “Know Your Audience” are relevant to this podcast. Read a transcript of this podcast. The post Communicating Clearly with People Who Have Disabilities (HLOL #267) appeared first on Health Literacy Out Loud Podcast.

Dr Caroline Foreman B.Sc BMBS FRACP is a clinical immunology and allergy specialist, with a special interest in the communication of allergies. As Medical Director of the not-for-profit foundation MedicAlert Australia, Caroline provides clinical oversight and guidance to ensure that this foundation maintains its high clinical standards. Listen as Dr Caroline Foreman talks with Helen Osborne about: Emergency health information. A simplified medical history that prioritizes information about what to do and not do in an emergency. How this information helps first responders, doctors, and patients. Ways patients can be their own advocate even in an emergency by sharing essential health information with MedicAlert’s scannable QR code. More ways to learn: How MedicAlert’s QR code works (video demonstration on youtube) When Patients Create Their Own Binders: A Powerful Way to Get Organized and Feel More in Control. Health Literacy Out Loud podcast interview with Bridget Gaglio Information about MedicAlert in Australia: Trusted Medical ID and Alert Jewellery by MedicAlert® MedicAlert’s QR ID Code MedicAlert Foundation Australia | Facebook MedicAlert Australia (@medicalert.au) • Instagram photos and videos Information about MedicAlert in USA: MedicAlert Foundation QR Code Medical IDs, MedicAlert Foundation Information about MedicAlert in Canada: MedicAlert Foundation Canada | We Speak When You Can’t MedicAlert’s New +CARD Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “Community Connections” is especially relevant to this podcast. Read a transcript of this podcast. The post Emergency Health Information (HLOL #266) appeared first on Health Literacy Out Loud Podcast.