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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

Recent Episodes

SEP 14, 2026
NTT Transatel and Samsung Bring Instant eSIM Connectivity to the Galaxy Z Series, Podcast
By Doug Green “No physical SIM, no Wi-Fi and no manual step from the end user.” In this Telecom Reseller podcast, I speak with Cédric Jarkowsky, Head of Product at NTT Transatel, about a major step forward for eSIM technology: giving a smartphone connectivity from the moment it is first powered on. NTT Transatel is working with Samsung to provide eSIM Bootstrap Connectivity for Samsung Galaxy Z series devices, initially in the U.S. The technology gives a new device access to 4G and 5G networks before the user has installed a physical SIM, connected to Wi-Fi or completed carrier enrollment. Jarkowsky explains that a bootstrap profile is loaded onto the device’s eSIM at the factory. When the phone is switched on, that profile can provide the connectivity needed for activation, software updates and carrier provisioning. “Bootstrap turns powering on a device into getting online,” Jarkowsky says, effectively collapsing several steps of the activation process into a much simpler experience. For Samsung, the approach can also reduce operational complexity. Instead of maintaining different SIM configurations and device SKUs for individual carriers and regions, a universal bootstrap profile can support devices across markets. The implications extend well beyond the consumer smartphone experience. For large enterprises deploying phones across a distributed workforce, bootstrap connectivity can simplify the process of getting devices into employees’ hands and connecting them to the appropriate corporate carrier profile. IT teams can avoid some of the logistical challenges associated with shipping physical SIM cards or manually provisioning devices. Carriers and service providers can benefit as well. Because the connectivity capability is already embedded in the handset, providers can provision their own services through applications, QR codes or remote profile installation without requiring a physical SIM. Jarkowsky also sees an opportunity for MSPs, MSSPs and channel partners delivering mobility services. Any provider packaging mobile connectivity, devices and related services can potentially benefit from a simpler activation and provisioning experience. The podcast also explores why Samsung selected NTT Transatel. Jarkowsky points to the company’s ability to provide 4G and 5G connectivity across more than 200 countries and territories, its distributed network infrastructure, and its ability to support deployments involving tens of millions of devices. Another important distinction is longevity. Rather than functioning only during the device’s first activation, the bootstrap service can remain available throughout the handset’s lifecycle. That becomes valuable when a phone is factory-reset, transferred to another employee, resold or moved to another country. The result is a technology that may change something users rarely think about until it goes wrong: the first few minutes of a device’s life. In this podcast, we discuss what eSIM Bootstrap Connectivity is, how Samsung is deploying it, what it means for enterprises and service providers, and how embedded global connectivity could reshape device provisioning in smartphones, IoT, connected vehicles and other enterprise applications. Learn more at transatel.com. The post NTT Transatel and Samsung Bring Instant eSIM Connectivity to the Galaxy Z Series, Podcast appeared first on Telecom Reseller / Technology Reseller News.
JUL 15, 2024
Private Mobile Cloud Takes on Enterprise Campus Wi-Fi Gaps, Carrier Coverage Dead Spots and Bandwidth Hungry AI, Highway 9 Mobile Cloud Podcast
Private Mobile Cloud Takes on Enterprise Campus Wi-Fi gaps, AT&T, T-Mobile and Verizon Coverage Dead Spots and Bandwidth Hungry AI, Highway 9 Mobile Cloud Podcast, “That’s why to solve this problem, we’ve introduced the notion of a private mobile Cloud. I think the question you have now is, what is the private mobile Cloud?” “People want continuous coverage without any dead spots,” says Alwyn Sequeira of Highway 9. Now, more than ever, there is an expectation that virtually every enterprise faces that employees, vendors, customers, patients, visitors, students, and partners, will expect and likely need excellent Wi-Fi and connectivity to their respective carrier, that’s continuous. Alwyn notes that Wi-Fi gaps, carrier dead spots, and now the explosive bandwidth needs of AI, can create mismatch of need, expectations and results. In this podcast we learn about Highway 9’s response, Private Mobile Cloud. “That’s why to solve this problem, we’ve introduced the notion of a private mobile Cloud. I think the question you have now is, what is the private mobile.” Highway 9 Networks is the industry’s first mobile cloud for delivering cloud-native mobile connectivity and services for the AI-driven enterprise. The Highway 9 Mobile Cloud enables voice + data coverage everywhere, reliable and high-performance mobile connectivity for AI-driven use cases like robotics, factory automation and drones, and always-on mobile data access for top priority apps and communications. Highway 9 Mobile Cloud enables smart phones, tablets, computers, new AI-driven devices, and the proliferation of next gen IoT to interconnect with apps, data and each other, as well as cloud services.​ It addresses the key enterprise requirements of cleanly integrating into existing IT infrastructure and security policies, seamlessly operating across mobile service providers, and delivering a cloud-based approach to automate and lifecycle manage the full mobile stack. Developed by veteran leaders from VMware, Highway 9 networks launched from stealth in February 2024 with $25M in funding from top-tier investors Mayfield, General Catalyst and Detroit Ventures. In the last year, Highway 9 Networks has been recognized as a ‘Cool Vendor’ in Gartner’s 2023 Cool Vendors in Cloud report. Prominent analyst groups like Frost & Sullivan, IDC and Enterprise Management Associates (EMA) have also validated our position in the market. Visit https://highway9.com/ The post Private Mobile Cloud Takes on Enterprise Campus Wi-Fi Gaps, Carrier Coverage Dead Spots and Bandwidth Hungry AI, Highway 9 Mobile Cloud Podcast appeared first on Telecom Reseller / Technology Reseller News.
JUL 2, 2024
Sinch offers path to RCS, major opportunities for commerce, improved CX, Podcast
Sinch offers path to RCS, major opportunities for commerce, improved CX, Apple to roll out RCS support in fall 2024 “RCS means that any messaging experience, whether you have an iPhone or an Android device, will have that richness,” says Robert Gerstmann, Chief Evangelist & Co-Founder of Sinch. “SMS is largely a one-way medium, whereas RCS is a two-way medium,” adds Gerstmann. “The marketing message not only get delivered to the handset, as you will know on SMS, but actually read by the consumer. And then RCS is conversational by nature. It’s very easy to enable a two-way conversation. Now, this happens to an extent on SMS, especially in the US, but in many places of the world, for various reasons, technical and commercial, it doesn’t really work on SMS.” Sinch recently alerted its clients about Apple’s intent to fully embrace RCS. Apple’s movement from reluctance to embracing of RCS, is significant in several ways. “That’s going to come in September with the new release of iOS 18. something we’re very, very excited about. Apple will bring another 1.4 billion people all over the world into the RCS ecosystem,” adds Gerstmann. “Apple demographic is typically the most affluent in each country. So the most valuable customers you can’t reach.” “Even though Apple hasn’t been explicit about it, at Sinch, we are convinced that Apple will not only support RCS for person-to-person communication between Android and iOS, iOS devices, but also RCS business messaging. Essentially enabling companies to communicate with their consumers all over the globe through RCS. And we believe this is going to be a huge shift in the market, possibly the biggest shift since SMS became kind of the standard way in mobile messaging for how businesses and consumers communicated.” In this podcast we learn about the importance of RCS, and we hear about transformative use cases. Gerstmann lays out Sinch’s plan to help ready the path for this tectonic shift. Commerce occurs on the phone and RCS appears to be way that commerce will happen. Sinch is pioneering the way the world communicates. More than 150,000 businesses — including many of the world’s largest tech companies rely on Sinch’s customer communications cloud to improve customer experience through mobile messaging, voice, and email. Robert Gerstmann is the Chief Evangelist and Co-Founder of Sinch. Gerstmann defines himself as brand ambassador for Sinch, driving the business growth strategy by providing input and direction to product and technology roadmaps. He has deep experience with the needs of the enterprise. Visit https://www.sinch.com/ Read More RCS statistics: 30 things you need to know in 2024 Micromania-Zing: RCS brings big boost to brand visibility and customer interaction Picard: Boosting engagement over the holiday season with RCS Guide: How to make a compelling business case for RCS The post Sinch offers path to RCS, major opportunities for commerce, improved CX, Podcast appeared first on Telecom Reseller / Technology Reseller News.
JAN 8, 2024
Federated Wireless delivers complete wireless solutions that are ready for the VAR channel, Podcast Part 1
Federated Wireless takes full advantage of the 4G & 5G where enterprises, government, cities, or municipalities can control their own private network. Iyad Tarazi Using the shared spectrum 3.5 band, referred to as Citizen’s Broadband, Federated Wireless CEO Iyad Tarazi explains to Don Witt of The Channel Daily News, a TR publication, that private networks allow those that implement them to set up the network the way they want it. They can control costs while getting access to the entire ecosystem. Iyad goes on to explain that they have been able to achieve their most growth through the Department of Defense, Marine Corps, and the Airforce. Other areas of growth are the higher education, Local/state deployments, and lastly Logistics/manufacturing. Listen in as Iyad provides a lot of information and makes it easy to understand. Federated Wireless is about providing innovation and services that connect people, businesses, and industries to the future. They are the market leaders in shared spectrum, making deploying and managing new 5G private wireless networks simple, affordable, and accessible. They envision a massive opportunity with this new technology. From private networks like stadiums or casinos to large mobile and cable networks, shared spectrum is forecast to be a billion-dollar market in five years, and they are one of only a handful of companies with a solution for managing access to the spectrum. For more information, go to: https://www.federatedwireless.com The post Federated Wireless delivers complete wireless solutions that are ready for the VAR channel, Podcast Part 1 appeared first on Telecom Reseller / Technology Reseller News.
MAY 26, 2023
Soter Technologies Delivers Wireless Options for its FlySense Vape and Bullying Detection Solution, Podcast
FlySense 286 Product Suite includes 4G/LTE, LoRaWAN, and YoLink capabilities to address worldwide connectivity and security needs Recently, Soter Technologies, a leading provider of innovative environmental sensor and software technologies, today released its FlySense 286 product suite incorporating expanded wireless network connectivity options. Addressing the needs of schools and enterprises around the world, FlySense is the first vape and bullying sensor in the market with embedded global cellular (4G/LTE), LoRaWAN, or YoLink support. In this podcast, Derek Peterson, chief executive officer of Soter, discusses how FlySense 286 not only delivers needed detection of vaping in places and spaces where vaping is strictly prohibited, Soter’s innovations sets the product independent of the organization’s network. Many organizations follow cybersecurity best practices or mandates to minimize the variety of devices attached to a network that also carries proprietary or private information such as email, browsing, cloud connections, and server access. Operating FlySense devices over wide area networks such as cellular or LoRaWAN, and alternative local networks using YoLink, provides this physical separation without raising concerns about any cybersecurity risks. “We’re excited about our product roadmap,” adds Peterson, pointing out several verticals including education (school campus and facility), food service (including making detecting employee vaping), hospitality and more. We learn that selling and installation are “easy peasy”, and that the product line is makes for a ready sell for channel partners. Visit Soter Technologies The post Soter Technologies Delivers Wireless Options for its FlySense Vape and Bullying Detection Solution, Podcast appeared first on Telecom Reseller / Technology Reseller News.