Hey, DPB gang – buckle up for a spooky one because this episode is about to blow your mind. Ever felt like tech was moving so fast it was downright freaky? Well, I just stumbled onto something that left me feeling like my grandpa the first time he saw a cell phone. I’m talking about Google’s Notebook LM, an AI tool that’s honestly one step away from holding full-blown conversations like your favorite talk show hosts. Yeah, I threw my Don&apos;t Wait, Dominate book into this thing and hit play...and what came out? Pure gold. It was like listening to two people banter back and forth about my own words with humor, depth, and all the personality in the world.In this episode, I’m pulling back the curtain on AI and its jaw-dropping capabilities for dealerships, marketers, and pretty much anyone ready to dominate in a digital world. Imagine a tool that doesn’t just spit back information but can generate full-on conversations based on the sources you give it. It’s spooky cool—especially if you’re an early tech adopter like me.But here’s the real kicker: the more we dig into AI, the more we see how critical it is to stay human in our approach. Think of it this way: while AI might be the powerful tool we need to cut through today’s noise, it’s still you that customers want to trust. So, if you’re worried about where this all leaves us as humans in the car biz, don’t be. There’s a way forward that lets us own the tech without losing the soul.Hit play for my deep dive into Notebook LM, wild stories about customer connection, and a few secrets on how to start creating lasting value in today’s world—using tech that’s anything but boring. Happy (AI) Halloween, my friends! Thanks, For tuning in!If you enjoyed this episode, support us by clicking the links!Connect with Michael Cirillo<ul><li><a href='https://www.linkedin.com/in/michaelcirillo'>Connect with Michael on LinkedIn</a></li></ul>⭐️ <a href='https://www.thedealerplaybook.com/play'>Like this show? Please leave us a review here</a> — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!<a href='https://www.thedealerplaybook.com/'>CLICK HERE to learn more about The Dealer Playbook! </a>More Dealers Are Choosing To Partner with FlexDealerLooking for a reliable, high-performance <a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;utm_medium=shownotes&amp;utm_campaign=marketingpartner'>dealership marketing partner</a>? Visit <a href='https://www.flexdealer.com/'>https://www.flexdealer.com</a> to discover why more and more dealers are choosing them over big-box providers.

<description>&lt;p&gt;Hey, DPB gang – buckle up for a spooky one because this episode is about to blow your mind. Ever felt like tech was moving so fast it was downright freaky? Well, I just stumbled onto something that left me feeling like my grandpa the first time he saw a cell phone. I’m talking about Google’s Notebook LM, an AI tool that’s honestly one step away from holding full-blown conversations like your favorite talk show hosts. Yeah, I threw my &lt;em&gt;Don&amp;apos;t Wait, Dominate&lt;/em&gt; book into this thing and hit play...and what came out? Pure &lt;em&gt;gold&lt;/em&gt;. It was like listening to two people banter back and forth about my own words with humor, depth, and all the personality in the world.&lt;/p&gt;&lt;p&gt;In this episode, I’m pulling back the curtain on AI and its jaw-dropping capabilities for dealerships, marketers, and pretty much anyone ready to dominate in a digital world. Imagine a tool that doesn’t just spit back information but can generate full-on conversations based on the sources you give it. It’s spooky cool—especially if you’re an early tech adopter like me.&lt;/p&gt;&lt;p&gt;But here’s the real kicker: the more we dig into AI, the more we see how critical it is to stay human in our approach. Think of it this way: while AI might be the powerful tool we need to cut through today’s noise, it’s still &lt;em&gt;you&lt;/em&gt; that customers want to trust. So, if you’re worried about where this all leaves us as humans in the car biz, don’t be. There’s a way forward that lets us own the tech without losing the soul.&lt;/p&gt;&lt;p&gt;Hit play for my deep dive into Notebook LM, wild stories about customer connection, and a few secrets on how to start creating lasting value in today’s world—using tech that’s anything but boring. Happy (AI) Halloween, my friends!&lt;br/&gt;&lt;br/&gt;&lt;b&gt;Thanks, For tuning in!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;If you enjoyed this episode, support us by clicking the links!&lt;/p&gt;&lt;p&gt;&lt;b&gt;Connect with Michael Cirillo&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/michaelcirillo'&gt;Connect with Michael on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;⭐️ &lt;a href='https://www.thedealerplaybook.com/play'&gt;Like this show? Please leave us a review here&lt;/a&gt; — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!&lt;/p&gt;&lt;p&gt;&lt;a href='https://www.thedealerplaybook.com/'&gt;&lt;b&gt;CLICK HERE to learn more about The Dealer Playbook!&lt;/b&gt; &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;More Dealers Are Choosing To Partner with FlexDealer&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Looking for a reliable, high-performance &lt;a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;amp;utm_medium=shownotes&amp;amp;utm_campaign=marketingpartner'&gt;&lt;b&gt;dealership marketing partner&lt;/b&gt;&lt;/a&gt;? Visit &lt;a href='https://www.flexdealer.com/'&gt;https://www.flexdealer.com&lt;/a&gt; to discover why more and more dealers are choosing them over big-box providers.&lt;/p&gt;</description>

Hey, DPB gang – buckle up for a spooky one because this episode is about to blow your mind. Ever felt like tech was moving so fast it was downright freaky? Well, I just stumbled onto something that left me feeling like my grandpa the first time he saw a cell phone. I’m talking about Google’s Notebook LM, an AI tool that’s honestly one step away from holding full-blown conversations like your favorite talk show hosts. Yeah, I threw my Don't Wait, Dominate book into this thing and hit play...an...

When A.I. Gets Scary Good

Hey DPB gang, buckle up because this episode is packed with insights that every dealer, GM, and car industry pro needs to hear. I’m sitting down with the one and only Todd Caputo—President of Todd Caputo Consulting and a guy who’s been in the trenches of this industry for decades.We dive deep into the state of the wholesale and retail markets, touching on everything from global politics to the looming used car shortage (spoiler alert: it’s coming, and you’ll want to be ready). Todd shares his no-nonsense take on what’s affecting our industry right now—like skyrocketing gas prices, the impact of natural disasters, and the financial squeeze on consumers.But this episode isn’t just about market analysis. We also get real about something that doesn’t get talked about enough: complacency. Todd breaks down how post-COVID, many dealerships have fallen back into lazy habits—and how that’s costing them big time. We talk about the importance of emotional intelligence, hustle, and why listening to your customers might just be your secret weapon in an AI-driven world.Here’s the thing, folks—if you’re not thinking about where your business is vulnerable, you’re already behind. Todd drops some serious knowledge bombs on how to run a lean, mean operation and why leadership starts with holding yourself accountable before you can lead anyone else.You won’t want to miss Todd’s perspective on where the industry is headed and how to stay one step ahead. This is an episode full of wisdom, humor, and some hard-hitting truths that will leave you thinking long after it’s over. Thanks, Todd Caputo!If you enjoyed this episode featuring Todd Caputo, support us by clicking the links! <ul><li><a href='https://www.linkedin.com/in/toddcaputo/'>Connect with Todd Caputo on Linkedin</a></li></ul>Listen to the full episode for insights and context from Todd Caputo⭐️ <a href='https://www.thedealerplaybook.com/play'>Like this show? Please leave us a review here</a> — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! Connect with Michael Cirillo<ul><li><a href='https://www.linkedin.com/in/michaelcirillo'>Connect with Michael on LinkedIn</a></li></ul><a href='https://www.thedealerplaybook.com/'>CLICK HERE to learn more about The Dealer Playbook! </a>More Dealers Are Choosing To Partner with FlexDealerLooking for a reliable, high-performance <a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;utm_medium=shownotes&amp;utm_campaign=marketingpartner'>dealership marketing partner</a>? Visit <a href='https://www.flexdealer.com/'>https://www.flexdealer.com</a> to discover why more and more dealers are choosing them over big-box providers.

<description>&lt;p&gt;Hey DPB gang, buckle up because this episode is packed with insights that every dealer, GM, and car industry pro needs to hear. I’m sitting down with the one and only Todd Caputo—President of Todd Caputo Consulting and a guy who’s been in the trenches of this industry for decades.&lt;/p&gt;&lt;p&gt;We dive deep into the state of the wholesale and retail markets, touching on everything from global politics to the looming used car shortage (spoiler alert: it’s coming, and you’ll want to be ready). Todd shares his no-nonsense take on what’s affecting our industry right now—like skyrocketing gas prices, the impact of natural disasters, and the financial squeeze on consumers.&lt;/p&gt;&lt;p&gt;But this episode isn’t just about market analysis. We also get real about something that doesn’t get talked about enough: complacency. Todd breaks down how post-COVID, many dealerships have fallen back into lazy habits—and how that’s costing them big time. We talk about the importance of emotional intelligence, hustle, and why listening to your customers might just be your secret weapon in an AI-driven world.&lt;/p&gt;&lt;p&gt;Here’s the thing, folks—if you’re not thinking about where your business is vulnerable, you’re already behind. Todd drops some serious knowledge bombs on how to run a lean, mean operation and why leadership starts with holding yourself accountable before you can lead anyone else.&lt;/p&gt;&lt;p&gt;You won’t want to miss Todd’s perspective on where the industry is headed and how to stay one step ahead. This is an episode full of wisdom, humor, and some hard-hitting truths that will leave you thinking long after it’s over.&lt;br/&gt;&lt;br/&gt;&lt;b&gt;Thanks, Todd Caputo!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;If you enjoyed this episode featuring Todd Caputo, support us by clicking the links! &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/toddcaputo/'&gt;Connect with Todd Caputo on Linkedin&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;b&gt;Listen to the full episode&lt;/b&gt; for insights and context from Todd Caputo&lt;/p&gt;&lt;p&gt;⭐️ &lt;a href='https://www.thedealerplaybook.com/play'&gt;Like this show? Please leave us a review here&lt;/a&gt; — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! &lt;/p&gt;&lt;p&gt;&lt;b&gt;Connect with Michael Cirillo&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/michaelcirillo'&gt;Connect with Michael on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;a href='https://www.thedealerplaybook.com/'&gt;&lt;b&gt;CLICK HERE to learn more about The Dealer Playbook!&lt;/b&gt; &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;More Dealers Are Choosing To Partner with FlexDealer&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Looking for a reliable, high-performance &lt;a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;amp;utm_medium=shownotes&amp;amp;utm_campaign=marketingpartner'&gt;&lt;b&gt;dealership marketing partner&lt;/b&gt;&lt;/a&gt;? Visit &lt;a href='https://www.flexdealer.com/'&gt;https://www.flexdealer.com&lt;/a&gt; to discover why more and more dealers are choosing them over big-box providers.&lt;/p&gt;</description>

Hey DPB gang, buckle up because this episode is packed with insights that every dealer, GM, and car industry pro needs to hear. I’m sitting down with the one and only Todd Caputo—President of Todd Caputo Consulting and a guy who’s been in the trenches of this industry for decades.We dive deep into the state of the wholesale and retail markets, touching on everything from global politics to the looming used car shortage (spoiler alert: it’s coming, and you’ll want to be ready). Todd shares his...

Todd Caputo: Complacency is Killing Dealerships

What does it truly mean to build a legacy, and how do you balance that legacy with modern-day leadership challenges? Can tradition and innovation coexist in a way that fuels success? In this episode of The Dealer Playbook, I sit down with Ryan Rohrman, CEO of Rohrman Automotive Group, a third generation leader to unpack the strategies behind leading one of the most successful family-owned automotive groups in the country.What We Discuss in This Episode:Here’s the thing: Ryan didn’t just inherit his leadership role—he earned it by working his way up from the ground floor. Now, he’s running a 177,000 square-foot Honda store that’s breaking records. In our conversation, we dive into what it really takes to combine the power of legacy with a modern approach to leadership, hiring, and team culture.Curious about how to create a team that’s not only loyal but also highly motivated to grow your business? Ryan shares insights that will completely shift the way you think about your people and how to unlock their potential. You’ll learn how Ryan transitioned from being hands-on in every aspect of the business to empowering 1,500 employees to operate at their best. And trust me, it’s not about micromanaging—it’s about leading by example, with purpose and authenticity.Oh, and you’ll hear the incredible story of how Ryan finished a project his grandfather started—a massive Honda dealership that’s now the largest in the world. It&apos;s a lesson in vision, perseverance, and how to honor the past while building the future. Thanks, Ryan Rohrman!If you enjoyed this episode featuring Ryan Rohrman, support us by clicking the links!<ul><li><a href='https://www.linkedin.com/in/ryan-rohrman-a8726324/'>Connect with Ryan Rohrman on LinkedIn</a></li></ul>Listen to the full episode for insights and context from Ryan Rohrman!⭐️ <a href='https://www.thedealerplaybook.com/play'>Like this show? Please leave us a review here</a> — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!Connect with Michael Cirillo<ul><li><a href='https://www.linkedin.com/in/michaelcirillo'>Connect with Michael on LinkedIn</a></li></ul><a href='https://www.thedealerplaybook.com/'>CLICK HERE to learn more about The Dealer Playbook! </a>Sell Smarter, Not HarderAutoFi helps progressive dealers like you sell smarter, not harder—on your dealership website and, now, in your showroom, too.AutoFi solves the everyday problems dealers actually face: like bottlenecks at the sales desk, customer distrust, and decision overload. And their all-new showroom solution includes deal estimation, desking, lender routing, and an F&amp;I menu – all in one powerful platform that bridges the gap between the CRM and DMS.Go to <a href='http://autofi.com/dealerplaybook'>AutoFi.com/dealerplaybook</a> to learn more. And start selling smarter, today.

<description>&lt;p&gt;What does it truly mean to build a legacy, and how do you balance that legacy with modern-day leadership challenges? Can tradition and innovation coexist in a way that fuels success? In this episode of &lt;em&gt;The Dealer Playbook&lt;/em&gt;, I sit down with Ryan Rohrman, CEO of Rohrman Automotive Group, a third generation leader to unpack the strategies behind leading one of the most successful family-owned automotive groups in the country.&lt;/p&gt;&lt;p&gt;&lt;b&gt;What We Discuss in This Episode:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Here’s the thing: Ryan didn’t just inherit his leadership role—he earned it by working his way up from the ground floor. Now, he’s running a 177,000 square-foot Honda store that’s breaking records. In our conversation, we dive into what it really takes to combine the power of legacy with a modern approach to leadership, hiring, and team culture.&lt;/p&gt;&lt;p&gt;Curious about how to create a team that’s not only loyal but also highly motivated to grow your business? Ryan shares insights that will completely shift the way you think about your people and how to unlock their potential. You’ll learn how Ryan transitioned from being hands-on in every aspect of the business to empowering 1,500 employees to operate at their best. And trust me, it’s not about micromanaging—it’s about leading by example, with purpose and authenticity.&lt;/p&gt;&lt;p&gt;Oh, and you’ll hear the incredible story of how Ryan finished a project his grandfather started—a massive Honda dealership that’s now the largest in the world. It&amp;apos;s a lesson in vision, perseverance, and how to honor the past while building the future.&lt;br/&gt;&lt;br/&gt;&lt;b&gt;Thanks, Ryan Rohrman!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;If you enjoyed this episode featuring Ryan Rohrman, support us by clicking the links!&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/ryan-rohrman-a8726324/'&gt;Connect with Ryan Rohrman on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;b&gt;Listen to the full episode&lt;/b&gt; for insights and context from Ryan Rohrman!&lt;/p&gt;&lt;p&gt;⭐️ &lt;a href='https://www.thedealerplaybook.com/play'&gt;Like this show? Please leave us a review here&lt;/a&gt; — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!&lt;/p&gt;&lt;p&gt;&lt;b&gt;Connect with Michael Cirillo&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/michaelcirillo'&gt;Connect with Michael on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;a href='https://www.thedealerplaybook.com/'&gt;&lt;b&gt;CLICK HERE to learn more about The Dealer Playbook!&lt;/b&gt; &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Sell Smarter, Not Harder&lt;/b&gt;&lt;/p&gt;&lt;p&gt;AutoFi helps progressive dealers like you sell smarter, not harder—on your dealership website and, now, in your showroom, too.&lt;/p&gt;&lt;p&gt;AutoFi solves the everyday problems dealers actually face: like bottlenecks at the sales desk, customer distrust, and decision overload. And their all-new showroom solution includes deal estimation, desking, lender routing, and an F&amp;amp;I menu – all in one powerful platform that bridges the gap between the CRM and DMS.&lt;/p&gt;&lt;p&gt;Go to &lt;a href='http://autofi.com/dealerplaybook'&gt;AutoFi.com/dealerplaybook&lt;/a&gt; to learn more. And start selling smarter, today.&lt;/p&gt;</description>

What does it truly mean to build a legacy, and how do you balance that legacy with modern-day leadership challenges? Can tradition and innovation coexist in a way that fuels success? In this episode of The Dealer Playbook, I sit down with Ryan Rohrman, CEO of Rohrman Automotive Group, a third generation leader to unpack the strategies behind leading one of the most successful family-owned automotive groups in the country.What We Discuss in This Episode:Here’s the thing: Ryan didn’t just inher...

Ryan Rohrman: How to Cultivate a High-Performing Team in Today’s Automotive Industry

What’s the real secret to crushing it in F&amp;I? Spoiler alert—it’s not about memorizing word tracks or spitting out product features. It’s about people. I sat down with my new friend, Dave Perriton, Regional Vice President at RoadVantage, to dive deep into one of the most misunderstood parts of the car-buying experience—F&amp;I (Finance &amp; Insurance). Now, I know, the moment customers hit the finance office, things can get a little... disconnected. But what if I told you there’s a way to turn that final step into the most seamless, trust-building moment of the entire process?Here’s what you’ll learn:<ul><li>Why 95% of dealerships are making F&amp;I harder than it needs to be (and how you can flip the script).</li><li>The hidden mistakes that make customers feel disconnected right when you’re supposed to be closing the deal.</li><li>How a simple shift in focus—from products to people—can explode your F&amp;I revenue.</li></ul>This isn’t just theory—these are real, actionable strategies that can make your F&amp;I office the most powerful tool in your dealership’s arsenal. And trust me, you won’t find this stuff in textbooks.So if you’re looking to level up your dealership’s F&amp;I game and turn your finance department into a customer magnet, this one’s for you. Buckle up, because we’re not just talking business—we’re talking about transforming the way you connect with your customers. Thanks, Dave Perriton!If you enjoyed this episode featuring Dave Perriton, support us by clicking the links! <ul><li><a href='https://www.linkedin.com/in/dave-perriton-4a342b8/'>Connect with Dave Perriton on Linkedin</a></li></ul>Listen to the full episode for insights and context from Dave Perriton⭐️ <a href='https://www.thedealerplaybook.com/play'>Like this show? Please leave us a review here</a> — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! Connect with Michael Cirillo<ul><li><a href='https://www.linkedin.com/in/michaelcirillo'>Connect with Michael on LinkedIn</a></li></ul><a href='https://www.thedealerplaybook.com/'>CLICK HERE to learn more about The Dealer Playbook! </a>More Dealers Are Choosing To Partner with FlexDealerLooking for a reliable, high-performance <a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;utm_medium=shownotes&amp;utm_campaign=marketingpartner'>dealership marketing partner</a>? Visit <a href='https://www.flexdealer.com/'>https://www.flexdealer.com</a> to discover why more and more dealers are choosing them over big-box providers.

<description>&lt;p&gt;What’s the real secret to crushing it in F&amp;amp;I? Spoiler alert—it’s not about memorizing word tracks or spitting out product features. It’s about people. I sat down with my new friend, Dave Perriton, Regional Vice President at RoadVantage, to dive deep into one of the most misunderstood parts of the car-buying experience—F&amp;amp;I (Finance &amp;amp; Insurance). Now, I know, the moment customers hit the finance office, things can get a little... disconnected. But what if I told you there’s a way to turn that final step into the most seamless, trust-building moment of the entire process?&lt;/p&gt;&lt;p&gt;&lt;b&gt;Here’s what you’ll learn:&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Why &lt;b&gt;95% of dealerships are making F&amp;amp;I harder than it needs to be&lt;/b&gt; (and how you can flip the script).&lt;/li&gt;&lt;li&gt;The hidden mistakes that make customers feel disconnected right when you’re supposed to be closing the deal.&lt;/li&gt;&lt;li&gt;How a simple shift in focus—from products to people—can &lt;b&gt;explode your F&amp;amp;I revenue&lt;/b&gt;.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;This isn’t just theory—these are real, actionable strategies that can make your F&amp;amp;I office the most powerful tool in your dealership’s arsenal. And trust me, you won’t find this stuff in textbooks.&lt;/p&gt;&lt;p&gt;So if you’re looking to level up your dealership’s F&amp;amp;I game and turn your finance department into a customer magnet, this one’s for you. Buckle up, because we’re not just talking business—we’re talking about transforming the way you connect with your customers.&lt;br/&gt;&lt;br/&gt;&lt;b&gt;Thanks, Dave Perriton!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;If you enjoyed this episode featuring Dave Perriton, support us by clicking the links! &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/dave-perriton-4a342b8/'&gt;Connect with Dave Perriton on Linkedin&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;b&gt;Listen to the full episode&lt;/b&gt; for insights and context from Dave Perriton&lt;/p&gt;&lt;p&gt;⭐️ &lt;a href='https://www.thedealerplaybook.com/play'&gt;Like this show? Please leave us a review here&lt;/a&gt; — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! &lt;/p&gt;&lt;p&gt;&lt;b&gt;Connect with Michael Cirillo&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/michaelcirillo'&gt;Connect with Michael on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;a href='https://www.thedealerplaybook.com/'&gt;&lt;b&gt;CLICK HERE to learn more about The Dealer Playbook!&lt;/b&gt; &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;More Dealers Are Choosing To Partner with FlexDealer&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Looking for a reliable, high-performance &lt;a href='https://www.flexdealer.com/?utm_source=dealerplaybook&amp;amp;utm_medium=shownotes&amp;amp;utm_campaign=marketingpartner'&gt;&lt;b&gt;dealership marketing partner&lt;/b&gt;&lt;/a&gt;? Visit &lt;a href='https://www.flexdealer.com/'&gt;https://www.flexdealer.com&lt;/a&gt; to discover why more and more dealers are choosing them over big-box providers.&lt;/p&gt;</description>

What’s the real secret to crushing it in F&amp;I? Spoiler alert—it’s not about memorizing word tracks or spitting out product features. It’s about people. I sat down with my new friend, Dave Perriton, Regional Vice President at RoadVantage, to dive deep into one of the most misunderstood parts of the car-buying experience—F&amp;I (Finance &amp; Insurance). Now, I know, the moment customers hit the finance office, things can get a little... disconnected. But what if I told you there’s a way to...

Dave Perriton: How to Turn Your F&I Department Into a Profit Powerhouse

Hey, dpb gang! In this episode, I’m discussing a topic that’s rarely on the surface of our minds but impacts every single part of the car business—vehicle logistics. I had the chance to sit down with Royce Neubauer, the brilliant founder of Auto Hauler Exchange, to uncover some real truths about how the logistics world operates (or, in many cases, doesn’t). Here’s the deal: What if the very thing you thought was helping your business was actually the one thing holding it back? Yep, Royce admits that brokers—like him—have often been the ones blocking progress. But instead of accepting that as the norm, he did something radical: he set out to eliminate the broker.&quot;The problem in vehicle logistics is the broker—we&apos;re the ones blocking collaboration.&quot;We’re talking about the Amazon effect, how dealers can expand beyond state lines with ease, and why now—more than ever—the car business needs to rethink how we ship vehicles. You’ll hear how Royce’s platform is helping dealers save 15-20% on logistics costs while allowing carriers to fill up their trucks and boost their revenue.This episode is packed with insights you won’t hear anywhere else. If you’ve ever waited weeks for a car to be delivered or felt frustrated by the inefficiencies of moving vehicles around the country, this conversation is going to open your eyes.&quot;We need to eliminate ourselves from the equation so that dealers and carriers can collaborate directly. That’s the only way forward.&quot;The best part? Royce is building a system that doesn’t just fix today’s problems—it’s preparing dealers and carriers for the future of logistics. Think of this as a behind-the-scenes look at how the vehicles we buy and sell actually get to their destination.If you want to know how you can save big, move faster, and work smarter, this is the episode for you. Thanks,  Royce Neubauer!If you enjoyed this episode featuring Royce Neubauer, support us by clicking the links! <ul><li><a href='https://www.linkedin.com/in/royce-neubauer-05935b10/'>Connect with Royce Neubauer  on Linkedin </a></li></ul>Listen to the full episode for insights and context from  Royce Neubauer!⭐️ <a href='https://www.thedealerplaybook.com/play'>Like this show? Please leave us a review here</a> — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! Connect with Michael Cirillo<ul><li><a href='https://www.linkedin.com/in/michaelcirillo'>Connect with Michael on LinkedIn</a></li></ul><a href='https://www.thedealerplaybook.com/'>CLICK HERE to learn more about The Dealer Playbook! </a>Get Your Vehicles Moving Faster Alright, let me ask you this—how much time and money are you losing on vehicle shipping? If that stings a bit, it’s time for Auto Hauler Exchange. They’re cutting out the middleman, connecting you straight with carriers. Faster shipments, no hidden fees, and over 5,000 vetted carriers ready to roll. It’s a no-brainer.Plus it’s simple, transparent, and totally free to list. Want faster, smarter shipping? Head over to <a href='https://hubs.ly/Q02MPh6L0'>Autohaulerexchange.com</a> to learn more and get your vehicles moving.

<description>&lt;p&gt;Hey, dpb gang! In this episode, I’m discussing a topic that’s rarely on the surface of our minds but impacts every single part of the car business—vehicle logistics. I had the chance to sit down with &lt;b&gt;Royce Neubauer&lt;/b&gt;, the brilliant founder of Auto Hauler Exchange, to uncover some real truths about how the logistics world operates (or, in many cases, &lt;em&gt;doesn’t&lt;/em&gt;).&lt;br/&gt;&lt;br/&gt;Here’s the deal: What if the very thing you thought was helping your business was actually the one thing holding it back? Yep, Royce admits that brokers—like him—have often been the ones blocking progress. But instead of accepting that as the norm, he did something radical: &lt;b&gt;he set out to eliminate the broker.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&amp;quot;The problem in vehicle logistics is the broker—we&amp;apos;re the ones blocking collaboration.&amp;quot;&lt;/p&gt;&lt;p&gt;We’re talking about the &lt;b&gt;Amazon effect&lt;/b&gt;, how dealers can expand beyond state lines with ease, and why now—more than ever—&lt;b&gt;the car business needs to rethink how we ship vehicles.&lt;/b&gt; You’ll hear how Royce’s platform is helping dealers save 15-20% on logistics costs while allowing carriers to fill up their trucks and boost their revenue.&lt;/p&gt;&lt;p&gt;This episode is packed with insights you won’t hear anywhere else. If you’ve ever waited weeks for a car to be delivered or felt frustrated by the inefficiencies of moving vehicles around the country, this conversation is going to open your eyes.&lt;/p&gt;&lt;p&gt;&amp;quot;We need to eliminate ourselves from the equation so that dealers and carriers can collaborate directly. That’s the only way forward.&amp;quot;&lt;/p&gt;&lt;p&gt;The best part? Royce is building a system that doesn’t just fix today’s problems—it’s preparing dealers and carriers for the future of logistics. Think of this as a &lt;em&gt;behind-the-scenes look&lt;/em&gt; at how the vehicles we buy and sell actually get to their destination.&lt;/p&gt;&lt;p&gt;If you want to know how you can &lt;b&gt;save big, move faster, and work smarter&lt;/b&gt;, this is the episode for you.&lt;br/&gt;&lt;br/&gt;&lt;b&gt;Thanks,  Royce Neubauer!&lt;/b&gt;&lt;/p&gt;&lt;p&gt;If you enjoyed this episode featuring Royce Neubauer, support us by clicking the links! &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/royce-neubauer-05935b10/'&gt;Connect with Royce Neubauer  on Linkedin &lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;b&gt;Listen to the full episode&lt;/b&gt; for insights and context from  Royce Neubauer!&lt;/p&gt;&lt;p&gt;⭐️ &lt;a href='https://www.thedealerplaybook.com/play'&gt;Like this show? Please leave us a review here&lt;/a&gt; — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! &lt;/p&gt;&lt;p&gt;&lt;b&gt;Connect with Michael Cirillo&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href='https://www.linkedin.com/in/michaelcirillo'&gt;Connect with Michael on LinkedIn&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;a href='https://www.thedealerplaybook.com/'&gt;&lt;b&gt;CLICK HERE to learn more about The Dealer Playbook!&lt;/b&gt; &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Get Your Vehicles Moving Faster&lt;br/&gt;&lt;br/&gt;&lt;/b&gt;Alright, let me ask you this—how much time and money are you losing on vehicle shipping? If that stings a bit, it’s time for Auto Hauler Exchange. They’re cutting out the middleman, connecting you straight with carriers. Faster shipments, no hidden fees, and over 5,000 vetted carriers ready to roll. It’s a no-brainer.&lt;/p&gt;&lt;p&gt;Plus it’s simple, transparent, and totally free to list. Want faster, smarter shipping? Head over to &lt;a href='https://hubs.ly/Q02MPh6L0'&gt;Autohaulerexchange.com&lt;/a&gt; to learn more and get your vehicles moving.&lt;/p&gt;</description>

Hey, dpb gang! In this episode, I’m discussing a topic that’s rarely on the surface of our minds but impacts every single part of the car business—vehicle logistics. I had the chance to sit down with Royce Neubauer, the brilliant founder of Auto Hauler Exchange, to uncover some real truths about how the logistics world operates (or, in many cases, doesn’t).Here’s the deal: What if the very thing you thought was helping your business was actually the one thing holding it back? Yep, Royce admit...

The Truth About Vehicle Logistics with Royce Neubauer

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