Business Brain – The Entrepreneurs’ Podcast
Business Brain – The Entrepreneurs’ Podcast

Business Brain – The Entrepreneurs’ Podcast

Shannon Jean & Dave Hamilton

Overview
Episodes

Details

Two long-time small-business owners, Dave Hamilton and Shannon Jean, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today’s world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you’re not alone in doing it!

Recent Episodes

FridAI - Assistive Intelligence
MAY 29, 2026
FridAI - Assistive Intelligence
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" fetchpriority="high" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB757.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">In this episode of Business Brain, we get practical about putting AI to work on the everyday stuff, not just the big business plays. Shannon walks through building a custom food log with Claude after a doctor&#8217;s visit — snap a photo, let the AI ID the ingredients, get a clean report emailed before the next appointment, and pin it to your home screen as a web app. The bigger lesson: if all we&#8217;re doing is chatting back and forth with our favorite AI, we&#8217;re missing roughly 90% of what it can do. Don&#8217;t know what we&#8217;re missing? Ask the bot itself. Build the custom tool, start a health folder (eyes wide open about feeding personal data to a third party), and let it take the grunt work off our plate.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Then Dave drops a reframe worth keeping: AI isn&#8217;t artificial intelligence, it&#8217;s assistive intelligence. It helps us, it doesn&#8217;t replace us — we&#8217;re still the one driving the bus. We connect it to history, too: when Photoshop hit, the same panic about lost jobs and &#8220;that&#8217;s not real art&#8221; played out, and it became the assistive tool every creative now relies on. The internet did the same, creating community and abundance. Every leap looks scary until it becomes the thing that powers our Charmed Life. Used right, with guidance, this is a superpower — so stop treating the chatbot like just a chatbot and start letting it build.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #757 for Casual FridAI, <a href="https://nationaltoday.com/may-29/">May 29</a>, 2026 <ul> <li aria-level="1">May 29th: <a href="https://nationaltoday.com/national-paperclip-day/">National Paperclip Day</a></li> <li aria-level="1"><a href="https://en.wikipedia.org/wiki/One_red_paperclip">Trade a Paperclip for a House</a></li> </ul> </li> <li aria-level="1">00:01:29 Claude Food Tracker <ul> <li aria-level="1"><a href="https://www.reddit.com/r/SaaS/comments/1rtszfp/saaspocalypse_is_real_but_everyone_is_panicking/">The SAAS-Pocalypse</a></li> <li aria-level="1"><a href="https://www.reddit.com/r/vibecoding/comments/1ng0nli/process_creating_an_ios_app_with_claude_code/">Create an iOS Home screen app with Claude</a></li> <li aria-level="1">Don’t forget to use your favorite ChatBot for every day things <ul> <li aria-level="1">If you’re only using your ChatBot as a ChatBot, you’re missing out. Ask your ChatBot what you’re missing!</li> </ul> </li> </ul> </li> <li aria-level="1">00:09:16 SPONSOR: <a href="https://shopify.com/businessbrain">Shopify</a> – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at <a href="https://shopify.com/businessbrain">Shopify.com/BusinessBrain</a> and upgrade your selling today!</li> <li aria-level="1">00:10:48 SPONSOR: <a href="https://bitdefender.com/BRAIN">Bitdefender</a>. Keep your small business safe with Bitdefender Ultimate Small Business Security. Save 30% when you go to <a href="https://bitdefender.com/BRAIN">https://bitdefender.com/BRAIN</a></li> <li aria-level="1">00:12:14 AI is Assistive Intelligence <ul> <li aria-level="1">AI isn’t going to take jobs</li> <li aria-level="1">Photoshop didn’t take jobs</li> <li aria-level="1">They both let people replace their jobs with different jobs</li> <li aria-level="1">“Before the Internet, why did you need a computer?”</li> </ul> </li> <li aria-level="1">This Episode’s Big Takeaway: Think about AI as your Assistive Intelligence</li> <li aria-level="1">00:22:59 Business Brain 757 Outtro <ul> <li aria-level="1">Check out <a href="https://businessbrain.show/blueprints">Business Brain Blueprints</a></li> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/blueprints">Business Blueprints</a></li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>&nbsp;</p> <p>The post <a href="https://businessbrain.show/fridai-assistive-intelligence-business-brain-757/">FridAI &#8211; Assistive Intelligence &#8211; Business Brain 757</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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23 MIN
SB Mowing + The Cost of a Day Off
MAY 27, 2026
SB Mowing + The Cost of a Day Off
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB756.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">In this episode of Business Brain, we dig into what happens when a holiday throws off your rhythm. Dave detached over Memorial Day weekend and paid for it on Tuesday, proof that a long weekend needs the same planning as a road trip if you want to land softly back at your desk. We get into the language we use to talk to ourselves, why a &#8220;to-did&#8221; list might be the best sleep aid going, and how offloading reminders frees up the brain cycles you&#8217;re burning trying to remember everything. Find the system that fits how your mind actually works, and you&#8217;ll sleep better knowing you checked the boxes that matter.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Then we break down SB Mowing — the landscaper who turned free lawn cleanups into a $2.4 million business run out of a pickup truck and trailer. Spencer films time-lapse videos of his worst overgrown yards, posts them on YouTube, and pulls 55 million followers and 3 billion annual views, no longer charging for the work because the content is worth a hundred times more. The lesson for living the Charmed Life: every business is in the social media business. Find the repetitive grunt work you already do, point a camera at it, and let the time-lapse do the marketing — whether you&#8217;re mowing lawns, running robot mowers, or tearing down a drum kit after a gig.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #756 for Wednesday, <a href="https://nationaltoday.com/may-27/">May 27</a>, 2026 <ul> <li aria-level="1">May 27th: <a href="https://www.timeanddate.com/holidays/fun/sun-screen-day">National Sunscreen Day</a></li> </ul> </li> <li aria-level="1">00:01:37 The cost of a day off. <ul> <li aria-level="1">Dave failed to plan ahead</li> <li aria-level="1"><a href="https://medium.com/@grateful_aqua_goat_147/the-5-day-work-week-is-dead-the-data-killed-it-7a3f25d6f606">The 5-Day work week is dead!</a></li> </ul> </li> <li aria-level="1">00:06:50 <a href="https://businessbrain.show/whats-on-your-to-did-list-small-business-show-215/">The to-did list</a> is the very best sleep aid <ul> <li aria-level="1">To dos vs. Reminders</li> </ul> </li> <li aria-level="1">00:10:42 SPONSOR: <a href="https://shopify.com/businessbrain">Shopify</a> – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at <a href="https://shopify.com/businessbrain">Shopify.com/BusinessBrain</a> and upgrade your selling today!</li> <li aria-level="1">00:12:14 SPONSOR: <a href="https://bitdefender.com/BRAIN">Bitdefender</a>. Keep your small business safe with Bitdefender Ultimate Small Business Security. Save 30% when you go to <a href="https://bitdefender.com/BRAIN">https://bitdefender.com/BRAIN</a></li> <li aria-level="1">00:13:39 <a href="http://sbmowing.com/">SBMowing.com</a> <ul> <li aria-level="1">Time lapse videos for your business</li> <li aria-level="1">Dave’s gonna time lapse his robot mowers and setting up his drums</li> <li aria-level="1"><a href="https://x.com/ShannonJean/status/2010158703442571587">Shannon’s gonna destroy old massage chairs</a></li> </ul> </li> <li aria-level="1">This Episode’s Big Takeaway: <a href="https://businessbrain.show/whats-on-your-to-did-list-small-business-show-215/">The to-did list</a> is the very best sleep aid</li> <li aria-level="1">00:21:58 Business Brain 756 Outtro <ul> <li aria-level="1">Check out <a href="https://businessbrain.show/blueprints">Business Brain Blueprints</a></li> <li aria-level="1">Tell Your Friends! <ul> <li aria-level="1"><a href="https://businessbrain.show/blueprints">Business Blueprints</a></li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> </ul> </li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/sb-mowing-the-cost-of-a-day-off-business-brain-756/">SB Mowing + The Cost of a Day Off &#8211; Business Brain 756</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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22 MIN
FridAI - Voice, Slack & Markdown
MAY 22, 2026
FridAI - Voice, Slack & Markdown
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB755.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">In this episode of Business Brain, we kick off Casual Friday AI with Dave&#8217;s pitch to learn Markdown — the plain-text format that every AI engine now prefers. Skip it, and you&#8217;re burning tokens (and cash) every time the robots have to wade through bloated Word docs. Then Shannon drops the move that&#8217;ll change your week: connect Claude to Slack and let it pull weekly summaries of wins, blockers, and who&#8217;s actually carrying the team. It&#8217;s the kind of leverage that turns a flood of channels and DMs into one tidy report waiting on your desk every Friday.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">From there,<span>We dig into Markdown for AI, connecting Claude to Slack, Claude for Small Business, and xAI voice cloning results.</span> we dig into Claude for Small Business, the new Claude Cowork layer that plugs straight into QuickBooks, HubSpot, Google Workspace, Microsoft 365, Canva, DocuSign, and PayPal — your small business operating system, basically. Toggle one workflow on, fix one pain point, repeat. We also revisit Shannon&#8217;s xAI voice clone experiment (verdict: too old, too audiobook, needs another pass), and land on the big takeaway driving the Charmed Life right now — connect, connect, connect. The AI tools you already pay for get exponentially more powerful the moment you wire them into the platforms you actually live in.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #755 for Casual FridAI, <a href="https://nationaltoday.com/may-22/">May 22</a>, 2026 <ul> <li aria-level="1">May 22nd: <a href="https://nationaltoday.com/bitcoin-pizza-day/">Bitcoin Pizza Day</a></li> </ul> </li> <li aria-level="1">00:01:39 <a href="https://www.markdownguide.org/">Learn Markdown</a>!</li> <li aria-level="1">00:05:18 <a href="https://support.claude.com/en/articles/11506255-getting-started-with-claude-in-slack">Connect Claude to Slack</a> <ul> <li aria-level="1">Weekly summaries</li> <li aria-level="1">Context</li> <li aria-level="1">Whatever you want!</li> </ul> </li> <li aria-level="1">00:07:14 SPONSOR: <a href="https://whatnot.com/sell">Whatnot</a> is the largest dedicated live shopping platform. Download the Whatnot app today and get free shipping on your first order. Just search Whatnot in the app store and start scoring amazing deals</li> <li aria-level="1">00:08:44 SPONSOR: <a href="https://bitdefender.com/BRAIN">Bitdefender</a>. Keep your small business safe with Bitdefender Ultimate Small Business Security. Save 30% when you go to <a href="https://bitdefender.com/BRAIN">https://bitdefender.com/BRAIN</a></li> <li aria-level="1">00:10:00 <a href="https://www.anthropic.com/news/claude-for-small-business">Claude for Small Business</a> is your new business operating system <ul> <li aria-level="1"><a href="https://anthropic.skilljar.com/ai-fluency-for-small-businesses">AI Fluency for Small Businesses</a></li> </ul> </li> <li aria-level="1">00:13:52 <a href="https://x.com/xai/status/2050355373052223585">X.ai Voice Cloning</a></li> <li aria-level="1">00:16:29 This Episode’s Big Takeaway: Connect AI tools to your existing platforms</li> <li aria-level="1">Business Brain 755 Outtro <ul> <li aria-level="1">Check out <a href="https://businessbrain.show/blueprints">Business Brain Blueprints</a></li> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/blueprints">Business Blueprints</a></li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/fridai-voice-slack-markdown-business-brain-755/">FridAI &#8211; Voice, Slack &#038; Markdown &#8211; Business Brain 755</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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17 MIN
Employee Buy-in + Last Bottle Wines
MAY 20, 2026
Employee Buy-in + Last Bottle Wines
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB754.jpg?w=2250&amp;ssl=1 2250w" sizes="auto, (max-width: 750px) 100vw, 750px" /><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">In this episode of Business Brain, we dig into the messy, human side of managing a team — specifically what happens when you take over customer service and realize the old habits have to go. Dave shares how he&#8217;s rewiring an eight-year-old support operation, swapping correction for reassurance, and learning (reluctantly) that buy-in and consensus aren&#8217;t a waste of time — they&#8217;re the whole game. The breakthrough? Stop telling your team what to say. Make them draft it, workshop it, and own it. That&#8217;s how empathy becomes a reflex instead of a script, and how your reviews start climbing without you hovering over every ticket.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Then we get into a brilliant scarcity play with Last Bottle Wines — a company that flipped the stigma of overstock liquidation into a daily, one-bottle-only event that wine snobs can&#8217;t stop sharing. We unpack how to apply that same storytelling-plus-scarcity model to your own excess inventory, and we land on the takeaway that quietly runs a Charmed Life business: teach your team to ask &#8220;What would the boss do?&#8221; before they escalate. Get that one habit locked in, and you&#8217;ll stop being the bottleneck in your own company.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #754 for Wednesday, <a href="https://nationaltoday.com/may-20/">May 20</a>, 2026 <ul> <li aria-level="1">May 20th: <a href="https://nationaldaycalendar.com/celebrations/national-be-a-millionaire-day-may-20">Be a Millionaire Day</a></li> </ul> </li> <li aria-level="1">00:02:56 Managing and the Value of Buy-in and Consensus <ul> <li aria-level="1">“What would Shannon do?”</li> </ul> </li> <li aria-level="1">00:13:00 SPONSOR: <a href="https://whatnot.com/sell">Whatnot</a> is the largest dedicated live shopping platform. Download the Whatnot app today and get free shipping on your first order. Just search Whatnot in the app store and start scoring amazing deals</li> <li aria-level="1">00:14:30 SPONSOR: <a href="https://bitdefender.com/BRAIN">Bitdefender</a>. Keep your small business safe with Bitdefender Ultimate Small Business Security. Save 30% when you go to <a href="https://bitdefender.com/BRAIN">https://bitdefender.com/BRAIN</a></li> <li aria-level="1">00:15:45 <a href="https://lastbottlewines.com/?srsltid=AfmBOordAuNMRBERzhyaojmNMCSjkl305yCTUzl_74ew5YoPyFIcBzaH">Last Bottle Wines</a> <ul> <li aria-level="1">Using scarcity for overstock items</li> <li aria-level="1">Learning your customer, then marketing to them that way</li> </ul> </li> <li aria-level="1">00:19:17 This Episode’s Big Takeaway: What would the boss do?</li> <li aria-level="1">Business Brain 754 Outtro <ul> <li aria-level="1">Check out <a href="https://businessbrain.show/blueprints">Business Brain Blueprints</a></li> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/blueprints">Business Blueprints</a></li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/employee-buy-in-last-bottle-wines-business-brain-754/">Employee Buy-in + Last Bottle Wines &#8211; Business Brain 754</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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20 MIN
FridAI - Tokens + xAI Voice Cloning
MAY 15, 2026
FridAI - Tokens + xAI Voice Cloning
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2026/05/BB753.jpg?w=2250&amp;ssl=1 2250w" sizes="auto, (max-width: 750px) 100vw, 750px" /><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">In this episode of Business Brain, we unpack why so many websites still have terrible search even with AI everywhere — and it comes down to tokens. We break down what a token actually is, why feeding an LLM your entire knowledge base on every customer query gets expensive fast, and how the math changes dramatically depending on which model you choose. A real-world example shows the difference between a $2.5M-a-month implementation and a $25K one running on a leaner model. The takeaway: figure out what it&#8217;ll cost to leverage AI against your existing customer data, then decide if the lift is worth it.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Then we dive into xAI&#8217;s new Grok Custom Voices feature, which clones our voice from roughly 90 seconds of audio and plugs into text-to-speech and voice agent APIs. We riff on the Charmed Life use cases — turning written posts into audio versions for drivers, recording sponsorship reads without the edit pass, voicing phone trees in our own brand voice, and keeping content flowing even when our actual voices are blown out from too much mic time. Voice cloning is either already here or very close, and we&#8217;re going to test it in the coming weeks.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #753 for Casual FridAI, <a href="https://nationaltoday.com/may-15/">May 15</a>, 2026 <ul> <li aria-level="1">May 15th: <a href="https://www.linkedin.com/pulse/getting-know-cx-day-cxpa-4rvee">Customer Experience Day</a></li> </ul> </li> <li aria-level="1">00:01:19 AI compute tokens: Using AI/LLM for search and customer service in your business</li> <li aria-level="1">Sponsors <ul> <li aria-level="1">00:10:54 SPONSOR: <a href="https://bitdefender.com/BRAIN">Bitdefender</a>. Keep your small business safe with Bitdefender Ultimate Small Business Security. Save 30% when you go to <a href="https://bitdefender.com/BRAIN">https://bitdefender.com/BRAIN</a></li> <li aria-level="1">00:12:25 SPONSOR: <a href="https://shopify.com/businessbrain">Shopify</a> – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at <a href="https://shopify.com/businessbrain">https://Shopify.com/BusinessBrain</a> and upgrade your selling today!</li> </ul> </li> <li aria-level="1">00:13:52 <a href="https://x.ai/news/grok-custom-voices">Grok’s new voice cloning</a></li> <li aria-level="1">00:17:55 This episode’s Big Takeaway for <a href="https://businessbrain.show/blueprints">Business Blueprints</a>: Figure out how to use AI to leverage your business’s existing data</li> <li aria-level="1">00:21:57 Business Brain 753 Outtro <ul> <li aria-level="1">Check out <a href="https://businessbrain.show/blueprints">Business Brain Blueprints</a></li> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/blueprints">Business Blueprints</a></li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/fridai-tokens-xai-voice-cloning-business-brain-753/">FridAI &#8211; Tokens + xAI Voice Cloning &#8211; Business Brain 753</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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22 MIN