Business Brain – The Entrepreneurs’ Podcast
Business Brain – The Entrepreneurs’ Podcast

Business Brain – The Entrepreneurs’ Podcast

Shannon Jean & Dave Hamilton

Overview
Episodes

Details

Two long-time small-business owners, Dave Hamilton and Shannon Jean, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today’s world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you’re not alone in doing it!

Recent Episodes

FridAI - Meta Glasses + AI Troubleshooting
DEC 19, 2025
FridAI - Meta Glasses + AI Troubleshooting
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" fetchpriority="high" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB711.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p class="p1">In this episode of Business Brain, you take a hard look at the hidden risks of using AI to troubleshoot problems in your business. You learn why trusting confident-sounding answers without context can lead you astray, and how Gell-Mann Amnesia shows up when AI sounds smart outside your expertise. The takeaway is clear: AI is powerful, but only when you stay skeptical, verify results, and remain the final decision-maker.</p> <p class="p1">You also explore the fast-evolving world of AI-powered wearables and what Meta’s smart glasses signal for the future of work and creativity. From short-form recording to deeper app integration, you see how these tools could change how you capture ideas and stay present. The key is experimenting early without blind faith, so you can leverage emerging tech while staying grounded. Done right, this balance helps you build smarter systems and move closer to a Charmed Life.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #711 for Casual FridAI, <a href="https://nationaltoday.com/december-19">December 19th</a>, 2025 <ul> <li aria-level="1">December 19th: <a href="https://nationaltoday.com/underdog-day/">Underdog Day</a></li> </ul> </li> <li aria-level="1">00:01:14 The 7-11 Coefficient</li> <li aria-level="1">00:01:40 The Potential Pitfalls of AI Troubleshooting <ul> <li aria-level="1"><a href="https://en.wikipedia.org/wiki/Gell-Mann_amnesia_effect">Gell-mann Amnesia</a></li> </ul> </li> <li aria-level="1">00:12:27 SPONSOR: <a href="https://masterclass.com/BUSINESSBRAIN">The New Rules of Business: The 10 Kimmandments</a> is available exclusively on MasterClass. And they always have great holiday-season offers, sometimes up to 50% off. Visit <a href="https://masterclass.com/BUSINESSBRAIN">MasterClass.com/BUSINESSBRAIN</a> to find out more!</li> <li aria-level="1">00:13:58 SPONSOR: <a href="https://quickbooks.com/payroll">Intuit QuickBooks Payroll</a> – Take control with QuickBooks Payroll today at <a href="https://quickbooks.com/payroll">QuickBooks.com/payroll</a></li> <li aria-level="1">00:15:13 <a href="https://www.ray-ban.com/usa/ray-ban-meta-ai-glasses">Meta AI Glasses</a> <ul> <li aria-level="1">Records in three-minute clips</li> <li aria-level="1"><a href="https://apps.apple.com/us/app/meta-ai-vibes-ai-glasses/id1558240027">Meta AI app</a> integrates with the glasses</li> <li aria-level="1"><a href="https://www.usatoday.com/story/tech/2025/12/09/google-ai-glasses-2026-release/87689145007/">Google/Samsung Android XR Glasses</a></li> <li aria-level="1">Go to a <a href="https://www.meta.com/?srsltid=AfmBOooflAGYUdbFdwNCZqxY9Uwr_gkGcRo4a2XkprHjs1MfAnGVOqpY">Meta Store</a> and check it out</li> <li aria-level="1"><a href="https://en.wikipedia.org/wiki/Bill_W._Clayton">Billy Clayton</a></li> </ul> </li> <li aria-level="1">00:25:18 Business Brain 711 Outtro <ul> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/fridai-meta-glasses-ai-troubleshooting-business-brain-711/">FridAI &#8211; Meta Glasses + AI Troubleshooting &#8211; Business Brain 711</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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26 MIN
Start Before You're Ready + Demand Avoidance
DEC 17, 2025
Start Before You're Ready + Demand Avoidance
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB710.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p>In this episode of Business Brain, you’re challenged to stop waiting for perfect conditions and start before you feel ready. You don’t need every system built or every detail nailed down to make an offer and move forward. You learn why perfection slows momentum, how action creates clarity, and why progress beats polish every time. This mindset shift helps you build confidence, traction, and revenue faster—without getting stuck preparing forever instead of doing.</p> <p class="p1">You also explore demand avoidance and the subtle danger of the comfort zone. When things feel easy or familiar, it might actually be a warning sign that you’re not stretching far enough. You’re reminded that simple tools and clear tracking can keep you honest, focused, and growing. By leaning into a little discomfort and embracing structure, you give yourself the best chance at building a business—and a Charmed Life—on your terms.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #710 for Wednesday, <a href="https://nationaltoday.com/december-17">December 17th</a>, 2025 <ul> <li aria-level="1">December 17th: <a href="https://nationaltoday.com/national-maple-syrup-day/">National Maple Syrup Day</a></li> </ul> </li> <li aria-level="1">00:02:05 Start Before You’re Ready <ul> <li aria-level="1">I don’t have an email list… but here’s an offer and I’ll eventually send you email.</li> <li aria-level="1">Perfect is the enemy of good</li> <li aria-level="1"><a href="http://kit.com/">Kit.com</a></li> <li aria-level="1"><a href="https://www.beehiiv.com/?srsltid=AfmBOorNP5JUL5hn6ct-TcrHv6d3WdZZepqHyvsg_QiOhOKtTQjTa-Qy">beehiiv</a></li> <li aria-level="1"><a href="https://www.constantcontact.com/">Constant Contact</a></li> <li aria-level="1"><a href="https://www.klaviyo.com/">Klaviyo</a></li> <li aria-level="1"><a href="https://mailchimp.com/">Mailchimp</a></li> </ul> </li> <li aria-level="1">00:06:44 Beware the comfort zone</li> <li aria-level="1">00:07:39 Spreadsheets are your friend <ul> <li aria-level="1"><a href="https://workspace.google.com/products/sheets/">Google Sheets</a></li> <li aria-level="1"><a href="https://www.synology.com/en-global/dsm/feature/office">Synology Office</a></li> <li aria-level="1"><a href="https://www.libreoffice.org/">LibreOffice</a></li> </ul> </li> <li aria-level="1">00:12:06 SPONSOR: <a href="https://masterclass.com/BUSINESSBRAIN">The New Rules of Business: The 10 Kimmandments</a> is available exclusively on MasterClass. And they always have great holiday-season offers, sometimes up to 50% off. Visit <a href="https://masterclass.com/BUSINESSBRAIN">MasterClass.com/BUSINESSBRAIN</a> to find out more!</li> <li aria-level="1">00:13:37 SPONSOR: <a href="https://quickbooks.com/payroll">Intuit QuickBooks Payroll</a> – Take control with QuickBooks Payroll today at <a href="https://quickbooks.com/payroll">QuickBooks.com/payroll</a></li> <li aria-level="1">00:14:53 <a href="https://childmind.org/article/pathological-demand-avoidance-in-kids/">Demand Avoidance</a> <ul> <li aria-level="1">Tips to help: <ul> <li aria-level="1">Reframe demands as choices — “I could do this” works better than “I should do this.”</li> <li aria-level="1">Lower the activation energy — Define the task as 2 minutes or one tiny step.</li> <li aria-level="1">Externalize structure without authority — Timers, body doubling, or parallel work beat accountability pressure.</li> <li aria-level="1">Use novelty or constraint — Change location, tools, order, or rules.</li> </ul> </li> </ul> </li> <li aria-level="1">00:22:23 Business Brain 710 Outtro <ul> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/start-before-youre-ready-demand-avoidance-business-brain-710/">Start Before You&#8217;re Ready + Demand Avoidance &#8211; Business Brain 710</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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23 MIN
FridAI - Limitless and Privacy
DEC 12, 2025
FridAI - Limitless and Privacy
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB709.jpg?w=2250&amp;ssl=1 2250w" sizes="(max-width: 750px) 100vw, 750px" /><p class="p1">In this episode of Business Brain, you dive into the rising tension between innovation, trust, and responsibility in the world of AI. As Shannon and Dave unpack National Salesperson Day, they pivot into the challenge of working with tools that hold immense power but zero accountability. The conversation heats up as they explore the recent acquisition of Limitless and what it signals for the future of AI assistants that promise productivity without sacrificing your Charmed Life.</p> <p class="p1">You also hear why trusting your AI is becoming just as important as the tasks it performs. Apple enters the discussion as a fascinating paradox—highly trusted for privacy yet struggling to compete because that same privacy limits their AI’s capabilities. By the time the outtro rolls in, you’re left thinking critically about which companies deserve your trust and how to balance convenience with control in your business.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #709 for Casual FridAI, <a href="https://nationaltoday.com/december-12">December 12th</a>, 2025 <ul> <li aria-level="1">December 12th: <a href="https://nationaltoday.com/national-salesperson-day/">National Salesperson Day</a></li> <li aria-level="1">00:01:12 ChatGPT has no accountability</li> </ul> </li> <li aria-level="1">00:07:09 SPONSOR: <a href="https://quickbooks.com/payroll">Intuit QuickBooks Payroll</a> – Take control with QuickBooks Payroll today at <a href="https://quickbooks.com/payroll">QuickBooks.com/payroll</a></li> <li aria-level="1">00:08:26 SPONSOR: <a href="https://shopify.com/businessbrain">Shopify</a> – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at <a href="https://shopify.com/businessbrain">Shopify.com/BusinessBrain</a> and upgrade your selling today!</li> <li aria-level="1">00:10:03 <a href="https://techcrunch.com/2025/12/05/meta-acquires-ai-device-startup-limitless/">Limitless being Acquired</a></li> <li aria-level="1">00:16:25 Trusting your AI?</li> <li aria-level="1">Apple is trustworthy&#8230;and their privacy keeps their AI from being competitive.</li> <li aria-level="1">00:21:27 Business Brain 709 Outtro <ul> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/fridai-limitless-and-privacy-business-brain-709/">FridAI &#8211; Limitless and Privacy &#8211; Business Brain 709</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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23 MIN
Belief Comes Before Ability
DEC 10, 2025
Belief Comes Before Ability
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB708.jpg?w=2250&amp;ssl=1 2250w" sizes="auto, (max-width: 750px) 100vw, 750px" /><p class="p1">In this episode of Business Brain, you learn why belief has to show up before skill ever can. You’re pushed to take action immediately—not by buying gear, courses, or tools, but by selling what you already have to get real-world wins fast. As you move, you build confidence, momentum, and the all-important belief that fuels every entrepreneurial step of your Charmed Life. Listener reviews highlight how authentic, actionable, and inspiring this mindset is, especially when paired with smart discussions about AI and real business challenges.</p> <p class="p1">You also dive into the big question: <i>How long should you give a business idea before you pivot or pull the plug?</i> The hosts break down a practical two-year model—one year to learn, one year to execute—and frame it all as an experiment rather than a lifelong commitment. This approach frees you to test ideas boldly, adapt quickly, and make decisions with clarity instead of emoti</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #708 for Wednesday, <a href="https://nationaltoday.com/december-10">December 10th</a>, 2025</li> <li aria-level="1">00:01:00 December 10th: <a href="https://nationaltoday.com/national-lager-day/">National Lager Day</a> <ul> <li aria-level="1"><a href="https://www.caesars.com/caesars-republic-lake-tahoe/restaurants/wolf-by-vanderpump">Wolf by Vanderpump in Lake Tahoe</a></li> <li aria-level="1"><a href="https://www.trumerusa.com/beer">Trumer Pilsner</a></li> </ul> </li> <li aria-level="1">00:02:32 Belief Before Ability <ul> <li aria-level="1">Take action right away</li> <li aria-level="1">For example: in the reselling business, don’t buy anything first. Sell stuff you already have. That way you go through the motions…take some easy wins, and learn the process. And learn to believe!</li> </ul> </li> <li aria-level="1">00:12:03 SPONSOR: <a href="https://quickbooks.com/payroll">Intuit QuickBooks Payroll</a> – Take control with QuickBooks Payroll today at <a href="https://quickbooks.com/payroll">QuickBooks.com/payroll</a></li> <li aria-level="1">00:13:18 SPONSOR: <a href="https://shopify.com/businessbrain">Shopify</a> – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at <a href="https://shopify.com/businessbrain">Shopify.com/BusinessBrain</a> and upgrade your selling today!</li> <li aria-level="1">00:14:57 Iavhill-BB Review-Actionable, Authentic, and Inspiring!</li> <li aria-level="1">00:16:01 WPooka-BB Review-Love the AI Section</li> <li aria-level="1">00:16:34 Skylar-Another read of &#8220;Don&#8217;t Pitch the Bitch&#8221;</li> <li aria-level="1">00:18:44 How long should I give my business a chance? <ul> <li aria-level="1">How long to spend on a proof of concept before you pivot (or kill it).</li> <li aria-level="1">2 Years: One to learn, the second to execute</li> <li aria-level="1">Call it an experiment!</li> </ul> </li> <li aria-level="1">00:20:55 Everything we say on the show is something we’re telling ourselves</li> <li aria-level="1">00:22:15 Business Brain 708 Outtro <ul> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/belief-comes-before-ability-business-brain-708/">Belief Comes Before Ability &#8211; Business Brain 708</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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22 MIN
The Work IS the Reward + Overdoing Customer Service – Business Brain 706
DEC 4, 2025
The Work IS the Reward + Overdoing Customer Service – Business Brain 706
<img width="750" height="750" src="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?fit=750%2C750&amp;ssl=1" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 5px;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?w=3000&amp;ssl=1 3000w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=768%2C768&amp;ssl=1 768w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=1536%2C1536&amp;ssl=1 1536w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=2048%2C2048&amp;ssl=1 2048w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=600%2C600&amp;ssl=1 600w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?resize=50%2C50&amp;ssl=1 50w, https://i0.wp.com/businessbrain.show/wp-content/uploads/sites/4/2025/12/BB706.jpg?w=2250&amp;ssl=1 2250w" sizes="auto, (max-width: 750px) 100vw, 750px" /><p class="p1">In this episode of Business Brain, you’re reminded that the work itself is the reward—and that avoiding the arrival fallacy is key to building a Charmed Life. Shannon and Dave push you to reframe your mindset from <i>have to</i> to <i>get to</i>, reinforcing that shared effort fuels momentum. You’ll see how celebrating your team—especially on Extraordinary Work Team Recognition Day—creates a culture where contribution feels meaningful and progress stays sustainable.</p> <p class="p1">Then you dive into the art of employing confident helpfulness. You’re coached to stop bending over backward until clients walk all over you and to use clarity as your strongest service tool. Sometimes the most helpful thing you can do is tell someone that what they want isn’t the process. You’ll learn to choose a blunt-and-polite mindset—the one that says they’re lucky to do business with you—so you protect your boundaries, elevate your value, and lead with intention.</p> <ul> <li aria-level="1">00:00:00 <a href="https://businessbrain.show/">Business Brain – The Entrepreneurs’ Podcast</a> #706 for Thursday, <a href="https://nationaltoday.com/december-4">December 4th</a>, 2025 <ul> <li aria-level="1">December 4th: <a href="https://nationaltoday.com/extraordinary-work-team-recognition-day/">Extraordinary Work Team Recognition Day</a></li> </ul> </li> <li aria-level="1">00:01:58 The work is the reward <ul> <li aria-level="1"><a href="https://www.psychologytoday.com/us/blog/mindfulness-insights/202503/the-overlooked-and-misunderstood-arrival-fallacy">The arrival fallacy</a></li> <li aria-level="1">We GET to do this together!</li> </ul> </li> <li aria-level="1">00:11:21 SPONSOR: <a href="https://quickbooks.com/payroll">Intuit QuickBooks Payroll</a> – Take control with QuickBooks Payroll today at <a href="https://quickbooks.com/payroll">QuickBooks.com/payroll</a></li> <li aria-level="1">00:12:45 SPONSOR: <a href="https://www.rula.com/businessbrain/">Rula</a> patients typically pay $15 per session when using insurance. Connect with quality therapists and mental health experts who specialize in you at <a href="https://www.rula.com/businessbrain/">https://www.rula.com/businessbrain/</a> #rulapod</li> <li aria-level="1">00:14:39 Employing Confident Helpfulness <ul> <li aria-level="1">Be aware when you bend over backwards so far that you’re laying down and the client is walking all over you</li> <li aria-level="1">When trying to help the client through the process, sometimes the best thing to do is to tell them “this is not the process”</li> <li aria-level="1">Two mindsets: direct and polite… vs blunt and polite <ul> <li aria-level="1">Blunt = they’re lucky to do business with us</li> <li aria-level="1">Direct = we’re lucky to do business with them</li> <li aria-level="1">Go with Blunt!</li> </ul> </li> </ul> </li> <li aria-level="1">00:24:31 Business Brain 706 Outtro <ul> <li aria-level="1">Tell Your Friends!</li> <li aria-level="1"><a href="https://businessbrain.show/review">Review Business Brain</a></li> <li aria-level="1"><a href="https://businessbrain.show/subscribe">Subscribe to the show</a></li> <li aria-level="1"><a href="mailto:[email protected]">[email protected]</a></li> <li aria-level="1">Call/Text: <a href="tel:5672746977">(567) 274-6977</a></li> <li aria-level="1">X/Twitter: <a href="https://twitter.com/ShannonJean">@ShannonJean</a> &amp; <a href="https://twitter.com/davehamilton?lang=en">@DaveHamilton</a>, &amp; <a href="https://twitter.com/bizbrainshow?lang=ar">@BizBrainShow</a></li> <li aria-level="1">LinkedIn: <a href="https://www.linkedin.com/in/shannonjjean">Shannon Jean</a>, <a href="https://www.linkedin.com/in/davehamilton">Dave Hamilton</a>, &amp; <a href="https://www.linkedin.com/company/19229061/admin/feed/posts/">Business Brain</a></li> <li aria-level="1">Facebook: <a href="https://facebook.com/hamilton.dave">Dave Hamilton</a>, <a href="https://facebook.com/shannonjjean">Shannon Jean</a>, &amp; <a href="https://www.facebook.com/BusinessBrainShow/">Business Brain</a></li> </ul> </li> </ul> <p>The post <a href="https://businessbrain.show/the-work-is-the-reward-overdoing-customer-service-business-brain-706/">The Work IS the Reward + Overdoing Customer Service &#8211; Business Brain 706</a> appeared first on <a href="https://businessbrain.show">Business Brain - The Entrepreneurs&#039; Podcast</a>.</p>
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25 MIN