051: Living in questions with Tom Quish

We're back! We continue exploring a designer's mindset in this season of A76, called Walk Your Dog. In this episode, I sit down with Tom Quish, Executive Creative Director at Oh Hi, Hello, to unpack the cognitive habit of living in questions before chasing answers. Tom traces his path from animation and letterpress to UX and customer experience leadership and shares how that hands-on, exploratory instinct shaped his approach to design strategy. We dig into what premature solutioning looks like, why critique is one of the most powerful rituals for staying curious, how he navigates stakeholder pressure to move fast, and what AI is really changing (and not changing) about how designers find truth. Hope you enjoy it as much as I did. Keep designing. Keep growing. Keep making a positive impact. ~ Noel A76 was created by Noel Childs And is executive produced & hosted by Noel Childs Season 5: Walk Your Dog is produced by Noel Childs Season 4: The Human Spark is produced by Noel Childs Season 3: The Art and Science of Scale is produced by Noel Childs Season 2: Managing Change was produced by Noel Childs Season 1: AI and the Double Diamond Model was produced by Casey Hudetz and Noel Childs Our theme music was composed and performed by Stella Solveig and mixed and mastered by Abbey Nettleton If you like what you hear, please give us a rating and become a member of A76's Patreon at patreon.com/A76designpod Have a question or comment, email [email protected]