Achieving Performance Gains in Latency Sensitive Industries - Prakash Muppirala, EVP Platform, fabric

Prakash Muppirala, EVP Platform at fabric, explains how fabric achieved a 48% reduction in latency and a 6.7x gain in their customers/SRE ratio by implementing an autonomous cloud platform. Prakash explains the importance of latency in ecommerce, fabric's unique challenges, and their path to autonomous cloud management with Sedai. Key chapters: 01:31: Why latency is critical in e-commerce 04:01: Need for trust and scalability for fabric's headless commerce service 04:49: fabric's environment has 10,000 services, uses Lambda, ECS, EKS 05:23: Key challenges at fabric 09:11:Three key challenges: cost vs latency, matching supply to demand and availability 12:05: Evaluating solutions from manual through autonomous 13:38: Autonomous was faster, better, cheaper than manual or semi-automated solutions 14:16: fabric's journey to autonomous 15:48: QoQ growth in autonomous and improvements in latency, cost 16:42: Scaling up & down autonomously 17:50: Preventing availability issues 18:57: Creating a feedback loop with developers 19:37: Improving SRE productivity with a hybrid model (people and systems) 20:25: Step-by-step phases to be 100% autonomous 21:05: fabric's experience with autonomous 22:17: Q&A: What was the hard ROI? 24:09: Q&A: What is the role of the SRE with autonomous systems? To learn more about Sedai visit https://bit.ly/3e3Cqlv #autonomouscloud #lambda #kubernetes #eks #ecs #sre #devops #aws #serverless #a8s4k8s #sedai #autocon22