Commons Healthcare

Episode Summary Rick Berke is no stranger to threats. Investigations from the healthcare and life sciences publication he co-founded, STAT, have elicited ire and intimidation from some of the industry’s biggest organizations. But the veteran editor who broke global news in his high school newspaper doesn’t back down. In this episode of Commons Healthcare, reporter Danny Funt (The New Yorker, The Washington Post, The Wall Street Journal) brings us the story of how a healthcare outsider built the publication the industry needed. From exposing an insurance behemoth to leading Covid-19 coverage, STAT has shaped our understanding of healthcare—warts and all. Find out what that cost in lost advertising revenue and shoe-leather reporting. Chapter Markers 0:00 - The Watchdog: As organizations try to buy positive coverage, Rick Berke’s healthcare publication won’t take the money. 03:58 - Taking on a Colossus: Pulling back the curtain on STAT’s landmark investigation into UnitedHealth Group. 16:05 - A Newsman for Life: Rick’s journey from early scoops to the top of storied news organizations. 23:02 - A Billionaire’s Gamble: The owner of the Red Sox backs a team of healthcare reporters. 30:01 - STAT Makes Its Mark: STAT reporters track down and unseal documents from a company linked to the opioid epidemic. 36:43 - Never Backing Down: Sticking to your principles proves to be a winning formula. Key quotes: “We have lost millions of dollars in advertising because of stories and investigations we’ve done on companies that don’t like what we do.” —Rick Berke, Executive Editor and Co-Founder | STAT “We get intimidated. There’s hectoring going on. You get such threats and intimidation that I just roll my eyes.” —Rick Berke, Executive Editor and Co-Founder | STAT “I ran into one of my old Globe colleagues, and he sort of took me aside and was like, ‘This isn’t gonna work out. I mean, you guys are burning money.’ I just used it as motivation and kind of put it in the back corner of my mind and said, ‘All right, well, let's see.’” —Casey Ross, Chief Investigative Reporter for Data and Technology | STAT Episode credits: Reporter: Danny Funt Audio production: Joe Steptoe and Anthony Dionne Hosts: Tom Castles and Jack Murtha Executive producer: Christie Chisholm Sound engineer: George Steptoe Editor: Mark R. Head of growth: Wynn Hansen Resources & Links Subscribe to Commons Healthcare Get our newsletter, Healthcare People Connect with Tom on LinkedIn Connect with Jack on LinkedIn Connect with our head of growth, Wynn, on LinkedIn Follow Commons Healthcare on socials LinkedIn Instagram Threads Facebook

Episode Summary Trace Dr. Oliver Kharraz’s successes back just a few years and you’ll find a trail of chaotic failures, pivots, and lawsuits worthy of a corporate thriller. Keep going and you’ll find a family dynasty of physicians that stretches into the early 1700s. What does it mean to succeed in healthcare for Oliver, CEO of Zocdoc? In the inaugural episode of Commons Healthcare, journalist Britta Lokting (The New York Times, VICE, Rolling Stone) follows the threads connecting past to present, offering a triangulated view of the physician and entrepreneur behind one of healthcare’s most well-known companies. Chapter Markers 00:00 - The Call Before It All: A no-name, no-audience podcast secures its first subject 04:15 - At Zocdoc HQ: Journalist Britta Lokting meets with the Zocdoc executive team 09:30 - Talent Brings Responsibility: The Kharraz family tree and the clues from his youth 14:10 - Business Model Implosion: Examining Zocdoc’s brutal setbacks 20:58 - Start of a New Era: Oliver’s ascent and Zocdoc’s renaissance 28:04 - Brushes With Death: Thoughts on legacy follow a car crash and his father’s passing Key Quotes “At our very launch, Guy Kawasaki said, ‘I would never, ever consider finding a doctor on a website.’ That, from the core evangelist of Apple, was obviously a hard thing to hear.” —Dr. Oliver Kharraz, CEO | Zocdoc “This is not the Oliver Kharraz show. This is Zocdoc, an institution that should go on doing what we determine is right a long time after I can no longer contribute.” —Dr. Oliver Kharraz, CEO | Zocdoc “Most people aren’t very good at difficult things. Most people are bad at them and run away … but if you didn’t and you said, ‘No, I’m gonna do this hard thing,’ that’s a more unusual thing, and so we created a whole company culture around that.” —Richard Fine, Chief Business Officer | Zocdoc Episode credits: Reporter: Britta Lokting Audio production: Joe Steptoe and Anthony Dionne Hosts: Tom Castles and Jack Murtha Executive producer: Christie Chisholm Sound engineer: George Steptoe Editor: Mark R. Head of growth: Wynn Hansen Resources & Links Join Commons Healthcare: commonshealthcare.com Subscribe to our newsletter, Healthcare People: commonshealthcare.com Connect with Tom on LinkedIn: linkedin.com/in/tomcastles Connect with Jack on LinkedIn: linkedin.com/in/jackmurtha Connect with our sales lead, Wynn: linkedin.com/in/wynnhansen Follow Commons Healthcare on socials: LinkedIn: linkedin.com/company/commons-healthcare/ Instagram: https://www.instagram.com/commonshealthcare Threads: https://www.threads.com/@commonshealthcare Facebook: https://www.facebook.com/CommonsHealthcare/

Episode Summary Two brutal failures, a near miss with a $40,000 lawsuit, and the 1999 film The Matrix. They all set the stage for Commons Healthcare, the podcast where a team of renowned journalists investigates what it means to succeed in an industry with 340 million lives and $6 trillion on the line. In the official trailer, hosts Tom Castles and Jack Murtha chronicle the long road leading to the podcast’s launch and describe the journey to come. They share the belief underpinning Commons: that healthcare journalism should focus on people, not just systems. And they acquaint listeners with the trials that hardened them against healthcare’s chronic techno-centrism, anti-human ideals, and hype. Learn why we’re betting everything on human-driven and human-focused narrative storytelling in healthcare’s age of automation. Chapter Markers 00:00 - Cease and Desist: The lockdown summer of 2020 brings a devastating legal threat. 03:32 - Commons Healthcare: A podcast dedicated to human-focused narrative storytelling. 06:03 - A History of Failure: Two failed podcast attempts and a $40,000 legal roadblock. 14:09 - The Sound of Inevitability: Technological stories as a tranquilizer of the conscience. 18:15 - What’s Coming: A preview of the hand-crafted narrative profiles in season one. Key Quotes “We want to create a future where we remember to center human beings as work evolves and takes on new forms.” —Tom Castles “Technology matters, but we’re not going to pretend that it’s just something that happens to us… Both [technology and healthcare] are reflections of real, deliberate decisions that real human beings make about what we build, what we value, who benefits, and what kind of future we want to create.” —Jack Murtha Resources & Links Subscribe to Commons Healthcare: commonshealthcare.com Get our newsletter, Healthcare People: commonshealthcare.com Join Commons Healthcare: commonshealthcare.com Connect with Tom on LinkedIn: linkedin.com/in/tomcastles Connect with Jack on LinkedIn: linkedin.com/in/jackmurtha Connect with our sales lead, Wynn: linkedin.com/in/wynnhansen Follow Commons Healthcare on socials: LinkedIn: linkedin.com/company/commons-healthcare/ Instagram: https://www.instagram.com/commonshealthcare Threads: https://www.threads.com/@commonshealthcare Facebook: https://www.facebook.com/CommonsHealthcare/