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CRM Rocks
Markus Erlandsson
Copilot Agent Kit with Em D’Arcy
OCT 14, 202651 MIN
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Description
Em D’Arcy
Episode 166: Markus Erlandsson and Malin Martnes chatted with Em D’Arcy from Microsoft about the Copilot Agent Kit and how organizations can govern, monitor, and optimize their growing landscape of AI agents. Em starts by introducing the kit, explaining its origins and how it builds on lessons learned from the Power Platform Center of Excellence Starter Kit. She then digs into key capabilities such as agent inventory, conversation analysis, debugging, compliance management, and agent performance optimization. Em also shares how organizations can discover agents across their tenant, identify governance risks, troubleshoot agent behavior, and automate compliance processes. The conversation continues with topics such as usage-based AI costs, testing and evaluation strategies, prompt optimization, skills governance, knowledge sources, and the differences between agent-to-agent communication and MCP integrations. Finally, Em shares her vision for the future of the Copilot Agent Kit, upcoming enhancements, and why it has quickly become an essential tool for administrators and makers working with Copilot Studio.
Bio
Em D’Arcy is a Principal Product Manager at Microsoft focused on toolkits and partner enablement across the Copilot and Power Platform ecosystem. A 5x Microsoft MVP before joining the company, she’s a longtime fixture in the Power Platform community — building, teaching, and helping partners ship real agents on the Copilot Agent Kit. She’s here to break down how the Copilot Agent Kit helps admins govern and manage their agentic landscape.
Links
Copilot Agent Kit | Microsoft Marketplace
Copilot Agent Kit overview – Microsoft Copilot Studio | Microsoft Learn
Releases · microsoft/Power-CAT-Copilot-Studio-Kit
https://mxemdarcy.com/2026/09/29/copilot-agent-kit-the-agent-debugger/
https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/kit-agent-inventory
https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/kit-agent-debugger
https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/kit-agent-review-tool
https://powerplatformconf.com/sessions/Beyond-Time-Savings%3A-Rethinking-ROI-and-Value-for-Persistent-AI-Agents
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