Journey Mapping Masterclass With Marion Boberg

OCT 2, 202526 MIN
Customer Experience Patterns Podcast

Journey Mapping Masterclass With Marion Boberg

OCT 2, 202526 MIN

Description

<p><a href="https://www.linkedin.com/in/marion-boberg/" rel="noopener noreferrer" target="_blank">Marion's LinkedIn Profile</a></p><br><p>Folks, I can't stress how good this content is, please follow the links:</p><ul><li><a href="https://www.linkedin.com/pulse/sharing-cx-knowledge-one-day-time-marion-boberg-lqtqf/" rel="noopener noreferrer" target="_blank">Marion's epic LinkedIn post with an absolute treasure trove of CX knowledge</a></li></ul><p><br></p><ul><li><a href="https://www.linkedin.com/pulse/building-unified-customer-journey-framework-marion-boberg-z6hme/" rel="noopener noreferrer" target="_blank">Marion's post on Building a Unified Journey Framework step by step</a></li></ul><p><br></p><ul><li><a href="https://www.linkedin.com/feed/update/urn:li:activity:7338456980941942785/" rel="noopener noreferrer" target="_blank">Link to Marion's post with her Journey Framework</a></li></ul><p><br></p><p><a href="https://www.linkedin.com/in/samsternjones/" rel="noopener noreferrer" target="_blank">Connect with Sam on LinkedIn</a> - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.</p><br><p><a href="https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062857517466316800" rel="noopener noreferrer" target="_blank">Subscribe to my newsletter</a>, Customer Experience Patterns - I publish a new edition with each episode of the podcast.</p><br><p>My LinkedIn Learning courses: <a href="https://www.linkedin.com/learning-login/share?account=104&amp;forceAccount=false&amp;redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fcustomer-experience-6-essential-foundations-for-lasting-loyalty%3Ftrk%3Dshare_ent_url%26shareId%3D6zr3xjqdRM%252BU6PND%252Bbzx1w%253D%253D" rel="noopener noreferrer" target="_blank">Customer Experience: 6 Essential Foundations For Lasting Loyalty</a>, <a href="https://www.linkedin.com/learning/how-to-create-great-customer-experiences/how-to-create-great-customer-experiences?u=104" rel="noopener noreferrer" target="_blank">How To Create Great Customer Experiences</a> &amp; <a href="https://www.linkedin.com/learning/customer-experience-strategy-build-a-customer-centric-culture/build-a-customer-centric-culture?u=104" rel="noopener noreferrer" target="_blank">Build A Customer-Centric Culture</a>. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.</p><br><p>Thanks to my talented colleague <a href="https://www.linkedin.com/in/emilytolmer/" rel="noopener noreferrer" target="_blank">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href="https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r" rel="noopener noreferrer" target="_blank">Moon Island </a>for the music.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>