Designing Healthcare that Cares Podcast | Podcast Guru

Details

Clinician turnover costs health systems $500,000 to $1 million per departure. Most organizations are managing the symptoms. This show diagnoses the structural conditions behind them. Designing Healthcare That Cares is hosted by Dr. Laura Suttin, a board-certified family physician, former healthcare executive, and organizational consultant who works with health system leaders to fix the structural conditions driving clinician attrition. Each episode gives healthcare executives a clearer view of the organizational design problems that produce turnover, and what it actually takes to correct them. Guests are clinician leaders, health system executives, and organizational experts whose experience translates directly to the boardroom. If you lead a health system, a medical group, or a clinical division, and you are tired of watching good clinicians leave, this show is for you.

Recent Episodes

From Pediatric Surgeon to Physician Executive: Why Leadership Development Matters | Ep73

In this episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes Dr. Li Ern Chen, to explore why leadership development should begin early in a physician’s career. They discuss physician identity, emotional intelligence, clinician retention, and how investing in professional development can improve healthcare teams and patient outcomes.

30 MIN

Mental Health Leadership: Building Stronger Clinicians Through Reflective Training with Megan Fredrick | Ep72

In this episode of Designing Healthcare That Cares, Dr. Laura Suttin sits down with behavioral health leader Megan Fredrick to explore why knowledge alone isn't enough to transform healthcare. Together, they discuss Reflective Training, a groundbreaking learning model that helps clinicians, leaders, and teams develop the confidence, communication, and practical skills needed to navigate difficult conversations, improve workforce retention, and deliver more compassionate care.

31 MIN

The Business of Medicine: Why Physician Leadership and Financial Fluency Matter | Ep71

In this episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes former orthopedic surgeon and physician-scientist Dr. Erica Urquhart to discuss the business of medicine, physician leadership, financial fluency, private practice sustainability, and the financial forces reshaping healthcare delivery and patient access.

36 MIN

Healthcare Disrupted: How AI, Leadership, and Medical Education Can Transform Care | Ep70

In this episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes Dr. Marschall Runge, former CEO of Michigan Medicine and Dean of the University of Michigan Medical School, to explore how AI, healthcare disruption, medical education, and physician leadership can reshape the future of healthcare.

38 MIN

AI in Healthcare: How Artificial Intelligence Is Improving Patient Care & Reducing Physician Burnout | Dr. Terry Adirim

What if AI could help clinicians spend less time behind a screen and more time connecting with patients, without replacing the human side of medicine? In this episode of Designing Healthcare That Cares, Dr. Laura Suttin sits down with physician executive and AI expert Dr. Terry Adirim to explore how artificial intelligence is transforming healthcare, empowering patients, and reducing administrative burden while preserving compassion in care.

42 MIN