EAX 11 Live - World-Class Panel | Breaking Strategic Drift (With Stephen Geer, Matt Giggs, Jill Roberts and Joshua Smith)

Send us Fan Mail What happens when the way your estate agency operates no longer fits the business you want to build? In this live EAX 11 panel, Stephen Geer, Matt Giggs, Jill Roberts and Joshua Smith discuss the decisions behind meaningful business change. They explore moving beyond the traditional agency model, bringing employed and self-employed agents together, and reshaping teams around shared values so owners can step back from the day-to-day. The conversation gets into how to make change last: clarifying roles, turning ideas into action through weekly meetings and creating a culture where people take ownership. The panel also looks at how estate agents can stand out through personal service, community and property video, and how AI can help teams have better conversations with clients. Released alongside The Profit Shift, this episode is part of the six-part EAX 11 series. Watch what was said and see all six recordings here: https://estateagencyx.co.uk/eax-11-the-new-advantage This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/ Ready to take your agency further? Explore the EAX Business Accelerator and find the right programme for your next stage of growth. Discover Leading Estate Agents of the World and connect with a network of ambitious independent agents. Find out more about Estate Agency X