EAX 11 Live - World-Class Panel | The Profit Shift (With Shane Harris, Thomas Turner, James Allen and Jack Durkin)

Send us Fan Mail How can estate agencies build a more sustainable and profitable business? Recorded live at EAX 11, Shane Harris, Thomas Turner, James Allen and Jack Durkin discuss the commercial decisions that shape agency growth. They explore revenue per employee, including one business’s ambition to grow from £150,000 to £200,000 per employee through better structure and investment. The panel also discusses fee transparency, charging for AML checks and search packs, and helping clients understand the value behind the service. The conversation turns to acquisitions too, including owner dependency, asset or share purchases, and the challenges of inherited contracts and staff. A practical discussion about estate agency profitability, business structure and why more activity or more people do not automatically mean better results. Released alongside Breaking Strategic Drift, this episode is part of the six-part EAX 11 series. Watch what was said and see all six recordings here: https://estateagencyx.co.uk/eax-11-the-new-advantage This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/ Ready to take your agency further? Explore the EAX Business Accelerator and find the right programme for your next stage of growth. Discover Leading Estate Agents of the World and connect with a network of ambitious independent agents. Find out more about Estate Agency X